Activity log for bug #1476417

Date Who What changed Old value New value Message
2015-07-20 22:23:39 Dina bug added bug
2015-07-21 19:40:25 Launchpad Janitor horizon (Ubuntu): status New Confirmed
2015-07-22 13:12:51 TimS bug added subscriber TimS
2015-07-24 23:36:01 Billy Olsen horizon (Ubuntu): assignee Billy Olsen (billy-olsen)
2015-07-27 17:41:39 Chris J Arges nominated for series Ubuntu Trusty
2015-07-27 17:41:39 Chris J Arges bug task added horizon (Ubuntu Trusty)
2015-07-27 18:37:50 Billy Olsen description The latest update to neutron (Version: 1:2014.1.5-0ubuntu1) caused the following error every time an instance is launched: "Unable to connect to Neutron." The logs didn't show any more errors. I traced down that string to the "servers_update_addresses" method in openstack-dashboard/api/neutron.py. I had to add a printout for the exception string to show where the exception happened: The modified error message now shows: Unable to connect to Neutron.'FloatingIpManager' object has no attribute 'is_supported' It turned out that the latest neutron ubuntu package doesn't have the correct file update. A check is done on the fips.is_supported(), however the method itself is not implemented. The neutron.py on openstack's icehouse repository has the method implemented http://git.openstack.org/cgit/openstack/horizon/tree/openstack_dashboard/api/neutron.py But the source code of the latest ubuntu package doesn't have the method http://archive.ubuntu.com/ubuntu/pool/main/h/horizon/horizon_2014.1.5.orig.tar.gz The latest update to neutron (Version: 1:2014.1.5-0ubuntu1) caused the following error every time an instance is launched: "Unable to connect to Neutron." The logs didn't show any more errors. I traced down that string to the "servers_update_addresses" method in openstack-dashboard/api/neutron.py. I had to add a printout for the exception string to show where the exception happened: The modified error message now shows: Unable to connect to Neutron.'FloatingIpManager' object has no attribute 'is_supported' It turned out that the latest neutron ubuntu package doesn't have the correct file update. A check is done on the fips.is_supported(), however the method itself is not implemented. The neutron.py on openstack's icehouse repository has the method implemented http://git.openstack.org/cgit/openstack/horizon/tree/openstack_dashboard/api/neutron.py But the source code of the latest ubuntu package doesn't have the method http://archive.ubuntu.com/ubuntu/pool/main/h/horizon/horizon_2014.1.5.orig.tar.gz -------------------------------------------------------------------------- [Impact] * Unable to display floating IP information when using the horizon UI. [Test Case] 1. Install a horizon and OpenStack. - bzr branch lp:openstack-charm-testing - cd openstack-charm-testing - juju-deployer -c default.yaml -v -d trusy-icehouse 2. Launch an instance 3. Observe the "Unable to connect to Neutron." message in the error notification bubble. [Regression Potential] * None. * Should a regression occur, it would result in the "Unable to connect to Neutron." message being shown to the user. Unfortunately, specific the specific causes is not easy to discern (since the data is not readily stored in the logs, thus the user would think this wasn't fixed.
2015-07-27 18:38:00 Billy Olsen summary FloatingIpManager in neutron.py missing is_supported method [SRU] FloatingIpManager in neutron.py missing is_supported method
2015-07-27 18:40:20 Billy Olsen branch linked lp:~billy-olsen/horizon/icehouse-fix-lp1476417
2015-07-27 21:55:30 Billy Olsen horizon (Ubuntu Trusty): status New In Progress
2015-07-27 21:55:33 Billy Olsen horizon (Ubuntu Trusty): assignee Billy Olsen (billy-olsen)
2015-07-28 08:47:19 Sujeevan Vijayakumaran bug added subscriber Sujeevan Vijayakumaran
2015-07-28 22:29:30 Andreas Hasenack bug added subscriber Landscape
2015-07-28 22:29:38 Andreas Hasenack tags landscape
2015-07-29 05:30:38 James Page horizon (Ubuntu): status Confirmed Invalid
2015-07-29 05:30:42 James Page horizon (Ubuntu Trusty): importance Undecided Critical
2015-07-29 05:30:46 James Page horizon (Ubuntu Trusty): status In Progress Triaged
2015-07-29 05:56:02 James Page bug added subscriber Ubuntu Stable Release Updates Team
2015-07-29 05:57:02 James Page tags landscape landscape regression-update
2015-07-29 06:22:20 Adam Conrad horizon (Ubuntu Trusty): status Triaged Fix Committed
2015-07-29 06:22:23 Adam Conrad bug added subscriber SRU Verification
2015-07-29 06:22:32 Adam Conrad tags landscape regression-update landscape regression-update verification-needed
2015-07-29 06:28:32 Launchpad Janitor branch linked lp:ubuntu/trusty-proposed/horizon
2015-07-29 08:09:10 James Page tags landscape regression-update verification-needed landscape regression-update verification-done
2015-07-29 19:25:10 Launchpad Janitor horizon (Ubuntu Trusty): status Fix Committed Fix Released
2015-07-29 19:25:17 Adam Conrad removed subscriber Ubuntu Stable Release Updates Team
2015-07-29 19:44:29 Launchpad Janitor branch linked lp:ubuntu/trusty-updates/horizon