Comment 10 for bug 573690

I wonder how they want to update the software on the stick if the stick itself is not accessible under Linux! Hahahaha!! Or are they sending a brand new stick to every customer of Migrosbank??

Anyway, I just wanted to add something that has been discussed elsewhere (https://bugs.launchpad.net/ubuntu/+source/util-linux/+bug/432215?comments=all). GM_Ubuntu said that if the Kobil stick does not work, he has to switch back to Windows. I think this is the wrong way. If an enterprise proclaims "user-friendliness" and "simplyness" of its product (https://www.kobil.com/index.php?id=49&L=0) then it really has to work for everybody - especially if that enterprise produces security products for a major Swiss bank! It is not acceptable that they get aware of a problem only AFTER an Ubuntu version has been released and try to fix it somehow within the next week or so. I would at least feel appeased, if they had put some informations about this problem either on the website of the Migrosbank or Kobil - but nothing! Not even the slightest hint or some lines that they are sorry for the inconvenience and working on the problem. This behaviour has nothing to do with user-friendlyness at all! Were I work they call it lack of communication or simply: incompetence! Therefore, I give this bank the month of June to fix it or I am out of this mess!!

(Besides: the same lack of communication happened when after an update of the Kobil stick the online access to my account via the Migrosbank website was simply cut off. Asking at the information desk at the bank if I did something wrong, the simple answer was: "No, no, this just does not work anymore. Have a nice day!")