Comment 10 for bug 1314556

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Bob-El (boblanctot) wrote :

It's not only Android devices having a problem mounting MTP devices in Ubuntu 14.04. I have a Sansa View player that will not mount. The Icon comes up on the vertical side panel (whatever the heck it's called I can't remember) - the one with all the icons. If I try to open the device, it won't open.

I have installed "mtp-tools", "mtpfs" via the command line and, in Synaptic, "libmtpserver1", "libmtp-runtime", "libmtp9", "libmtp-common", "jmtpfs" and "pythonpymtp" were either already installed or installed by me.

I tried running the command "sudo mtpfs -o allow_other /media/SansaView" and the following was the result:
Unable to open ~/.mtpz-data for reading, MTPZ disabled.Listing raw device(s)
Device 0 (VID=0781 and PID=74b0) is a SanDisk Sansa View.
   Found 1 device(s):
   SanDisk: Sansa View (0781:74b0) @ bus 1, dev 8
Attempting to connect device
libusb_get_active_config_descriptor(1) failed: No data available
no active configuration, trying to set configuration
libusb_get_active_config_descriptor(2) failed: No data available
LIBMTP PANIC: Unable to initialize device
Unable to open raw device 0

And, for the record, my Galaxy S4 mounts just fine. Go figure. Should I submit a new bug regarding the SansaView since my phone's working okay?