Totem window is all black in Wayland sessions on Sandy Bridge (and Clarkdale) CPUs

Bug #1770725 reported by Cristian Aravena Romero on 2018-05-11
24
This bug affects 4 people
Affects Status Importance Assigned to Milestone
Gstreamer1.0
Incomplete
Medium
gstreamer-vaapi (Ubuntu)
Medium
Unassigned
totem (Ubuntu)
Undecided
Unassigned

Bug Description

Hello,

You can not see the image of the movie.

Regards,
--
Cristian Aravena Romero (caravena)

ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: libgstreamer1.0-0 1.14.0-1
Uname: Linux 4.16.7-041607-generic x86_64
ApportVersion: 2.20.10-0ubuntu1
Architecture: amd64
CurrentDesktop: ubuntu-communitheme:ubuntu:GNOME
Date: Fri May 11 15:35:17 2018
InstallationDate: Installed on 2017-10-13 (210 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926)
SourcePackage: gstreamer1.0
UpgradeStatus: No upgrade log present (probably fresh install)

summary: - [Wayland] You can not see the image of the movie
+ You can not see the image of the movie
Changed in gstreamer1.0:
importance: Unknown → Medium
status: Unknown → Confirmed
Changed in gstreamer1.0:
status: Confirmed → Incomplete

Please run this command and send us the output:

lspci -k

no longer affects: wayland (Ubuntu)
Changed in gstreamer1.0 (Ubuntu):
status: New → Incomplete
Changed in totem (Ubuntu):
status: New → Incomplete
Daniel van Vugt (vanvugt) wrote :

Please also tell us which movie player you are using.

Hello Daniel van Vugt,

I am using totem as a player.
* totem 3.26.0-0ubuntu6

Regards,
--
Cristian Aravena Romero (caravena)

Hello Daniel van Vugt,

The problem occurs with Wayland, in Xorg with Totem if you can watch the movie.

Regards,
--
Cristian Aravena Romero (caravena)

summary: - You can not see the image of the movie
+ [i915 SNB] You can not see the image of the movie in Wayland sessions
Changed in gstreamer1.0 (Ubuntu):
status: Incomplete → New
Changed in totem (Ubuntu):
status: Incomplete → New

Please also:

1. Send us output from running 'vainfo' on your machine.

2. Send us a description of the type of file that you can't play.

3. Send us output from running 'dpkg -l'

4. Try 'mpv' instead of 'totem'.

Changed in gstreamer1.0 (Ubuntu):
status: New → Incomplete
Changed in totem (Ubuntu):
status: New → Incomplete
Daniel van Vugt (vanvugt) wrote :

5. Tell us what "can not see the image" means. Does that mean the window is black? Can you send a photo?

Hello Daniel,

With mpv it works well

Regards,
--
Cristian Aravena Romero (caravena)

Daniel van Vugt (vanvugt) wrote :

OK, thanks. H.264 high profile sounds like something your hardware supports.

For the moment I suggest using 'mpv', or if you need totem then use this workaround to play it less efficiently:

  sudo apt remove gstreamer1.0-vaapi

summary: - [i915 SNB] You can not see the image of the movie in Wayland sessions
+ [i915 SNB] Totem window is all black in Wayland sessions
Changed in gstreamer1.0 (Ubuntu):
status: Incomplete → New
Changed in totem (Ubuntu):
status: Incomplete → New

Hello Daniel van Vugt,

If I remove "gstreamer1.0-vaapi" you can see the video in Wayland with Totem.

Regards,
--
Cristian Aravena Romero (caravena)

affects: gstreamer1.0 (Ubuntu) → gstreamer-vaapi (Ubuntu)
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gstreamer-vaapi (Ubuntu):
status: New → Confirmed
Changed in totem (Ubuntu):
status: New → Confirmed
Changed in gstreamer-vaapi (Ubuntu):
importance: Undecided → Medium
summary: - [i915 SNB] Totem window is all black in Wayland sessions
+ Totem window is all black in Wayland sessions on Sandy Bridge CPUs
tags: added: rls-cc-incoming
Will Cooke (willcooke) on 2018-10-16
tags: added: rls-cc-notfixing
removed: rls-cc-incoming
summary: - Totem window is all black in Wayland sessions on Sandy Bridge CPUs
+ Totem window is all black in Wayland sessions on Sandy Bridge (and
+ Clarkdale) CPUs
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