Vidéos does not appear image in certain sound-only videos

[Edson José dos Santos]

Token não aparece imagem em determinados vídeos, somente som.

Olá Equipe Ubuntu

Desde a versão 18.04 LTS, observo que o aplicativo Token não abre imagem dos vídeos em determinados vídeos clips e, em alguns outros abrem normalmente, situação esta que não ocorre no MPV e SMPlayer no Ubuntu. Já havia enviado exemplos sobre esta situação, mas parece que não deram a devida importância. Como o Token é um aplicativo nativo do Ubuntu, espero que haja as devivdas correções e melhorias.

Segue em anexo imagens do "problema" em questão e casos seja necessário enviarei o que for solicitado para verificar a fonte do "erro" em questão.

**************************

Token does not appear image in certain sound-only videos.

Hello Team Ubuntu

Since version 18.04 LTS, I notice that the Token application does not open image of the videos in certain videos clips and, in some others they open normally, a situation that does not occur in MPV and SMPlayer in Ubuntu. He had already provided examples of this, but they did not seem to have given sufficient importance. Since the Token is a native Ubuntu application, I hope there are some improvements and fixes.

Please attach attached images of the "problem" in question and if necessary I will send what is requested to verify the source of the "error" in question.
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu13
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.10
Package: totem 3.26.2-1ubuntu1
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 4.18.0-11.12-generic 4.18.12
Tags: cosmic third-party-packages
Uname: Linux 4.18.0-11-generic x86_64
UpgradeStatus: Upgraded to cosmic on 2018-09-20 (34 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
XorgLog: Error: [Errno 2] Arquivo ou diretório inexistente: '/var/log/Xorg.0.log'
_MarkForUpload: True

[Daniel van Vugt (vanvugt)]

Please run:

 1. 'lspci -k' and send us the output.

 2. 'apport-collect 1799720' which will automatically send information.

[Edson José dos Santos (serial.com)]

Hello Daniel

Segue o solicitado:

lspci -k
00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 12)
 Subsystem: Hewlett-Packard Company Core Processor DRAM Controller
00:02.0 VGA compatible controller: Intel Corporation Core Processor Integrated Graphics Controller (rev 12)
 Subsystem: Hewlett-Packard Company Core Processor Integrated Graphics Controller
 Kernel driver in use: i915
 Kernel modules: i915
00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06)
 Subsystem: Hewlett-Packard Company 5 Series/3400 Series Chipset HECI Controller
 Kernel driver in use: mei_me
 Kernel modules: mei_me
00:1a.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 06)
 Subsystem: Hewlett-Packard Company 5 Series/3400 Series Chipset USB2 Enhanced Host Controller
 Kernel driver in use: ehci-pci
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 06)
 Subsystem: Hewlett-Packard Company 5 Series/3400 Series Chipset High Definition Audio
 Kernel driver in use: snd_hda_intel
 Kernel modules: snd_hda_intel
00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 06)
 Kernel driver in use: pcieport
00:1d.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 06)
 Subsystem: Hewlett-Packard Company 5 Series/3400 Series Chipset USB2 Enhanced Host Controller
 Kernel driver in use: ehci-pci
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev a6)
00:1f.0 ISA bridge: Intel Corporation H57 Chipset LPC Interface Controller (rev 06)
 Subsystem: Hewlett-Packard Company H57 Chipset LPC Interface Controller
 Kernel driver in use: lpc_ich
 Kernel modules: lpc_ich
00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 6 port SATA AHCI Controller (rev 06)
 Subsystem: Hewlett-Packard Company 5 Series/3400 Series Chipset 6 port SATA AHCI Controller
 Kernel driver in use: ahci
 Kernel modules: ahci
00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller (rev 06)
 Subsystem: Hewlett-Packard Company 5 Series/3400 Series Chipset SMBus Controller
 Kernel driver in use: i801_smbus
 Kernel modules: i2c_i801
01:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 03)
 Subsystem: Hewlett-Packard Company RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
 Kernel driver in use: r8169
 Kernel modules: r8169
ff:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers (rev 02)
 Subsystem: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers
ff:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 02)
 Subsystem: Intel Corporation Core Processor QuickPath Architecture System Address Decoder
ff:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 02)
 Subsystem: Intel Corporation Core Processor QPI Link 0
ff:02.1 Host bridge: Intel Corporation 1st Generation Core i3/5/7 Processor QPI Physical 0 (rev 0...

[Edson José dos Santos (serial.com)]

apport information

[Edson José dos Santos (serial.com)]

apport information

[Edson José dos Santos (serial.com)]

apport information

[Edson José dos Santos (serial.com)]

apport information

[Edson José dos Santos (serial.com)]

apport information

[Edson José dos Santos (serial.com)]

Solicitação enviada e concluida.

apport-collect 1799720
The authorization page:
 (https://launchpad.net/+authorize-token?oauth_token=TQVhh2GhMdf2kBbd48K7&allow_permission=DESKTOP_INTEGRATION)
should be opening in your browser. Use your browser to authorize
this program to access Launchpad on your behalf.
Waiting to hear from Launchpad about your decision...
[7754:7754:1025/091618.083695:ERROR:sandbox_linux.cc(379)] InitializeSandbox() called with multiple threads in process gpu-process.

[Daniel van Vugt (vanvugt)]

Thanks. Your CPU/GPU appears to be:

  https://ark.intel.com/products/46473/Intel-Core-i3-540-Processor-4M-Cache-3-06-GHz-

so I think this might be bug 1770725.

Please try this command and tell us if it fixes the problem:

  sudo apt remove gstreamer1.0-vaapi

[Edson José dos Santos (serial.com)]

Hello Daniel

Removed as requested by gstreamer1.0-vaapi and all videos open normally.

Hit the fly
Follows attached

Thank you!

Edson Santos

*************************

Removido conforme solicitado o gstreamer1.0-vaapi e todos os vídeos abrem a imagem normalmente.

Acertou na mosca
Segue anexo

Obrigado!

Edson Santos

[Daniel van Vugt (vanvugt)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1770725, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.