Comment 10 for bug 1918265

Revision history for this message
Lucas Navarezi (lucas-navarezi) wrote :

We are currently facing the same problems with Linux Virtual Machines running Ubuntu 18.04 and 20.04, both LTS releases.

Upon examining the Event Viewer on one of the Hosts machines, there's a critical error message:

Event ID: 18602
Source: Hyper-V-Worker

<VM_NAME> has encountered a fatal error and a memory dump has been generated. The guest operating system reported that it failed with the following error code: 0x1E. If the problem persists, contact Product Support for the guest operating system. (Virtual machine ID XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX)

These are some fixes we have tried so far:
   - Install linux-azure packages and kernel;
   - Enable Secure boot on Guest Machine;
   - Scan the disk for corruption;
   - Try different kernels.

We couldn't try other fixes like Updating the Hyper-V Server to 2019 or disabling secure boot on Host machines, the reason being that we have around 200 VMs across 8 Hosts.

Current configuration:
   - 2 Clusters;
   - 4 Hosts per cluster;
   - All hosts are running Hyper-V 2016.

Unfortunately, we are not the only ones with the issue, the bug also affects Debian and RHEL distros:

https://access.redhat.com/solutions/4796261
https://docs.microsoft.com/en-us/answers/questions/530961/windows-server-2016-hyper-v-boot-error-w-virtual-s.html

These ones are the same:
https://docs.microsoft.com/en-us/answers/questions/52937/failure-to-boot-on-red-hat-enterprise-linux-rhel-o.html
https://social.technet.microsoft.com/Forums/en-US/1da1f987-52f0-4304-84f1-2c0ab52f3586/failure-to-boot-on-red-hat-enterprise-linux-rhel-or-centos-8-using-hyperv-2016?forum=linuxintegrationservices
https://social.technet.microsoft.com/Forums/en-US/3c48c962-a28d-44bb-bd80-5b7a902404d8/failure-to-boot-on-red-hat-enterprise-linux-rhel-or-centos-8-using-hyperv-2016?forum=winserverhyperv
https://www.reddit.com/r/HyperV/comments/hx2cps/failure_to_boot_on_red_hat_enterprise_linux_rhel/