Comment 6 for bug 31743

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David Britton (dpb) wrote : Re: grub menu doesn't show up, but grub works

I believe this breaks because the symlink for the background image goes outside of the /boot area (which for some users is its own file system -- including me).

The menu.lst is set to read (by default, hd partition would vary by user, and hopefully is modified by update-grub??)

  (hd0,0)/grub/default-splash.xpm.gz

Which is in turn symlinked (eventually) to:

  /usr/share/pixmaps/grub/ubuntu-artwork.xpm.gz

This can't happen because grub only has access to one partition at a time, especially when traversing a symlink! I suggest making update-grub copy whatever artwork ubuntu wants into:

  /boot/grub/splashimages

then you can symlink at will from there.