Comment 1 for bug 126152

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Tommy Trussell (tommy-trussell) wrote :

I noticed your bug because I'm having a problem with a Firewire/ieee1394 drive, but I just switched to a new MyBook because I'm hoping it will be more reliable. So far so good....

I'm noticing your dmesg and uname -- are you using a custom kernel?

Does the drive work properly and/or show different messages when you boot from the stock kernel and/or use an Ubuntu live CD?

Also, have you tried the USB port to see if it works?

ALSO, I had a problem with my Western Digital MyBook Premium Edition because it turns out the FIREWIRE CABLE that comes in the box is defective, and using it apparently destroyed BOTH Firewire ports on the drive. Call the manufacturer immediately. If they confirm you're affected, get a replacement cable and DON'T use the one that came in the box anywhere.

If you have another machine and a different Firewire cable you can confirm whether the ports work at all. In my case, the USB port continued working. However, since I had paid a premium for the Firewire model, I exchanged the drive at the store where I bought it, and have not had any trouble with the new one (though I DID NOT use the Firewire cable in the box!!!).

Hope that helps.