Comment 2 for bug 1788380

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Olivier Tilloy (osomon) wrote :

I can't seem to manage to extract a useful backtrace from the crash file, even with debug symbols attached.

@Theor: can you still reproduce the crash with the latest gnome-software update (3.28.1-0ubuntu4.18.04.2) ?

If so, can you install debug symbols (gnome-software-dbgsym) following the instructions at https://wiki.ubuntu.com/DebuggingProgramCrash#Non-built-in_debug_symbol_packages_.28.2A-dbgsym.29 and then run it through gdb to try and obtain a backtrace:

    killall gnome-software
    gdb /usr/bin/gnome-software
    (gdb) run
    [wait for the crash to happen]
    (gdb) t a a bt

and share the output here. Thanks!