Comment 0 for bug 1594080

Revision history for this message
Jeremy BĂ­cha (jbicha) wrote :

This bug was inspired by
https://launchpad.net/ubuntu/+source/gnome-software/+bug/1573408/comments/40

What happens
============
After gnome-software itself is upgraded to a new version, a user needs to log out and log back in (or otherwise kill the background gnome-software service) to run the new version.

What should happen
==================
gnome-software should restart the background service when gnome-software is upgraded to a new version.

How to reproduce
================
Let's test bug 1573408, the inability to install 3rd party apps issue.
1. Since this was a bug released with Ubuntu 16.04, start with a fresh Ubuntu 16.04 install. You can even use the live DVD/USB for this test.
2. Open Firefox and browse to https://www.google.com/chrome/
3. Click the Download now button then click Accept and install.
4. Click OK to open with Software Install.
5. After a few moments, the Software app opens with a basic info page about google-chrome-stable. Click Install.
6. It doesn't actually install.
7. Open a terminal and run sudo apt update; sudo apt install gnome-software
This will upgrade you to a version that fixes this bug.
8. Repeat steps 2-5.
9. It still doesn't actually install.
10. Log out and log back in. (If you are using the live DVD/USB, the username is 'ubuntu'. Leave the password blank.). (Alternatively, you can run pkill gnome-software in your terminal.
11. Repeat steps 2-5. Google Chrome will successfully install.

ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: gnome-software 3.20.1+git20160617.1.0440874.ubuntu-xenial-0ubuntu1
ProcVersionSignature: Ubuntu 4.4.0-25.44-generic 4.4.13
Uname: Linux 4.4.0-25-generic x86_64
ApportVersion: 2.20.1-0ubuntu4
Architecture: amd64
CurrentDesktop: GNOME
Date: Sun Jun 19 04:08:56 2016
EcryptfsInUse: Yes
InstallationDate: Installed on 2016-04-09 (70 days ago)
InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Beta amd64 (20160408)
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)