Gnome Software re-prompts uninstall of software

Bug #1577253 reported by Ty Young
24
This bug affects 5 people
Affects Status Importance Assigned to Milestone
gnome-software (Ubuntu)
Confirmed
High
Unassigned

Bug Description

Gnome Software re-prompts removal of software, even though the software was just removed. Clicking on remove again may either result in the software being displayed as not installed correctly or say that the removal had failed.

To reproduce, hit "remove" on any installed software listed under "installed" or by searching from the store itself and attempt to remove the software from either the installed software tab or in the search results.

Description: Ubuntu 16.04 LTS
Release: 16.04

gnome-software:
  Installed: 3.20.1+git20160420.1.ca63436.ubuntu-xenial-0ubuntu2
  Candidate: 3.20.1+git20160420.1.ca63436.ubuntu-xenial-0ubuntu2
  Version table:
 *** 3.20.1+git20160420.1.ca63436.ubuntu-xenial-0ubuntu2 500
        500 http://us.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
        100 /var/lib/dpkg/status

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: gnome-software 3.20.1+git20160420.1.ca63436.ubuntu-xenial-0ubuntu2
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
Uname: Linux 4.4.0-21-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
CurrentDesktop: GNOME
Date: Sun May 1 18:47:48 2016
InstallationDate: Installed on 2016-04-23 (8 days ago)
InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Release amd64 (20160421)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Ty Young (bluegoliath) wrote :
summary: - Gnome Software may fail or re-prompt uninstall of software
+ Gnome Software re-prompts uninstall of software
Revision history for this message
Bruce Pieterse (octoquad) wrote :

I can confirm that this is occurring. I removed Empathy from the Installed list, it displays that it's being removed, the view is then refreshed, but it was still listed with the Remove option. If you run apt-cache policy empathy, it's no longer installed:

empathy:
  Installed: (none)
  Candidate: 3.12.11-0ubuntu3
  Version table:
     3.12.11-0ubuntu3 500
        500 http://za.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages

From the package information page, the remove button behaves correctly.

Changed in gnome-software (Ubuntu):
status: New → Confirmed
Changed in gnome-software (Ubuntu):
importance: Undecided → High
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