Ubuntu
gnome-shell package

  1. Bug #1987209
  2. Comment #7

Comment 7 for bug 1987209

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

It looks like there might be two different crashes here. Comment #2 looks like bug 1969422.

If there is indeed another crash happening here then please follow these instructions to find it:

1. Look in /var/crash for crash files and if found run:
    ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.

Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself.