Ubuntu
gnome-shell package

  1. Bug #1937958
  2. Comment #5

Comment 5 for bug 1937958

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

That wiki is not owned by Ubuntu so we can't fix the instructions it gives. As for any and all crashes in Ubuntu, please follow these instructions:

1. Look in /var/crash for crash files and if found run:
    ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1.

Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself.