enlarged components on lock/login screen

Bug #1885610 reported by Relly Valentine on 2020-06-29
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)

Bug Description

Source Package: usr/bin/gnome-shell
Ubuntu Release: 20.04 LTS
Package Version: 3.36.2-1ubuntu1~20.04.1
Expected: Normal sized components on lock/login screen
Happened: Enlarged components on lock/login screen

This behavior is unaffected by resolution size from different monitors

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-shell 3.36.2-1ubuntu1~20.04.1
ProcVersionSignature: Ubuntu 5.4.0-39.43-generic 5.4.41
Uname: Linux 5.4.0-39-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.3
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: Flat-Remix-Miami-Dark-GNOME:GNOME
Date: Mon Jun 29 13:01:06 2020
DisplayManager: gdm3
InstallationDate: Installed on 2019-08-02 (331 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
 PATH=(custom, no user)
RelatedPackageVersions: mutter-common 3.36.2-1ubuntu1~20.04.1
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to focal on 2020-06-27 (2 days ago)

Daniel van Vugt (vanvugt) wrote :

Does the problem still happen if you disable the user-theme extension? You can disable it in the 'Extensions' app (gnome-shell-extension-prefs).

Changed in gnome-shell (Ubuntu):
status: New → Incomplete

Yes this problem still occurs after disabling the user-theme extension

Daniel van Vugt (vanvugt) wrote :

Oops. Come to think of it the login screen runs as a different user and that's a system extension. So disabling anything in the GUI won't work... Please try:

1. Uninstall the user-theme extension and any other non-Ubuntu extensions.

2. Reboot.

Apologies on the late response.
I don't have any other non-Ubuntu extensions installed, however I'm unable to find where to uninstall the "user-theme" extension

Daniel van Vugt (vanvugt) wrote :

Actually, first please ensure your shell theme is the default one:

  Gnome Tweaks > Appearance > Themes > Shell = nothing or Yaru

and then reboot.

If that hasn't fixed it then please:

  sudo apt remove gnome-shell-extensions

and then reboot.

Just tried both suggestions and unfortunately no changes.

Daniel van Vugt (vanvugt) wrote :

Please open Gnome Tweaks, click on Appearance, and then take a screenshot of the window (Alt+PrtScn) and attach it here.

Daniel van Vugt (vanvugt) wrote :

Please try clicking on the icon of the person on the login screen (top right of the screen) and check that 'Large Text' (and everything else) is turned OFF.

Changed in gnome-shell (Ubuntu):
status: Incomplete → New
Daniel van Vugt (vanvugt) wrote :

Also the screenshot in comment #9 shows you have a custom shell theme enabled (judging by the top bar), but none apparently installed or enabled in gnome-tweaks.

If we can find out why/how your top panel is customized when it shouldn't be anymore then I think that might also explain this bug.

I can confirm that the 'Large Text' option is switched off, however even when it is switched on the lock screen components remain the same.
Also, where can I go to see the top bar configuration?

Daniel van Vugt (vanvugt) wrote :

The top bar appearance should only be controlled by:

  Gnome Tweaks > Appearance > Themes > Shell

which isn't set or accessible in your screenshot... but maybe that's just because I asked you to uninstall 'gnome-shell-extensions'.

Please try reinstalling 'gnome-shell-extensions' and then reopen Gnome Tweaks and set:

  Gnome Tweaks > Appearance > Themes > Shell = nothing or Yaru

Daniel van Vugt (vanvugt) wrote :

You may also need to re-enable the user theme extension in the Extensions app (gnome-shell-extension-prefs).

Hello, sorry to be getting back to you so late. I just tried your previous suggestions and the bug still persists. Also, in my previous screenshot the top panel was displaying according to the default theme setting.

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