Missing characters in gnome-shell after lock screen

Bug #1774053 reported by dmiller309 on 2018-05-29
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
GNOME Shell
Confirmed
Medium
gnome-shell (Ubuntu)
High
Unassigned
mutter (Ubuntu)
High
Unassigned

Bug Description

I locked my screen, came back from lunch, and found that about half the characters in the lock screen were missing. After I logged back in, half the characters in the desktop were missing (https://drive.google.com/file/d/1mIDF4_jY0PIFOT53FoOOVoTY1BWeaNfy/view?usp=sharing). Chrome and Nautilus are not missing any characters, just the system UI.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-shell 3.28.1-0ubuntu2
ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17
Uname: Linux 4.15.0-22-generic x86_64
NonfreeKernelModules: wl nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Tue May 29 12:25:58 2018
DisplayManager: gdm3
GsettingsChanges:
 b'org.gnome.shell' b'enabled-extensions' b"['<email address hidden>', '<email address hidden>']"
 b'org.gnome.shell' b'favorite-apps' redacted by apport
 b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'"
 b'org.gnome.desktop.interface' b'clock-show-seconds' b'true'
 b'org.gnome.desktop.interface' b'clock-show-date' b'true'
InstallationDate: Installed on 2018-04-10 (48 days ago)
InstallationMedia: Ubuntu 16.04.4 LTS "Xenial Xerus" - Release amd64 (20180228)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)

dmiller309 (dmiller309) wrote :
summary: - Missing characters in and after lock screen
+ Missing characters in gnome-shell after lock screen
Changed in gnome-shell (Ubuntu):
importance: Undecided → High
Daniel van Vugt (vanvugt) wrote :
tags: added: nvidia
Changed in gnome-shell:
importance: Unknown → Medium
status: Unknown → Confirmed
summary: - Missing characters in gnome-shell after lock screen
+ [nvidia] Missing characters in gnome-shell after lock screen
Daniel van Vugt (vanvugt) wrote :

Also reported with Intel graphics (bug 1782458)

summary: - [nvidia] Missing characters in gnome-shell after lock screen
+ Missing characters in gnome-shell after lock screen
tags: removed: nvidia
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-shell (Ubuntu):
status: New → Confirmed
Changed in mutter (Ubuntu):
status: New → Confirmed
Daniel van Vugt (vanvugt) wrote :

The upstream bug is also Intel: https://bugzilla.gnome.org/show_bug.cgi?id=728158

I was too quick to blame Nvidia this time.

Changed in mutter (Ubuntu):
importance: Undecided → High
tags: added: visual-quality
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