Comment 1 for bug 1741245

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Daniel van Vugt (vanvugt) wrote :

Please have a look in /var/crash for any unreported crash files. If you fine some for gnome-shell then please use the command:

  ubuntu-bug /var/crash/YOURFILE.crash

to securely upload the crash.

Regardless of whether you can find any recent crash files, please then run this command in a shell on the affected machine:

  xdg-open "https://errors.ubuntu.com/user/"`sudo cat /var/lib/whoopsie/whoopsie-id`

or as two lines both ending in backticks:

  xdg-open "https://errors.ubuntu.com/user/"`
  sudo cat /var/lib/whoopsie/whoopsie-id`

That will then open a web page showing you your system's crash history. If you find any links to gnome-shell crashes on that page then please tell us what those are here.