Please have a look in /var/crash for any unreported crash files. If you fine some for gnome-shell then please use the command:
ubuntu-bug /var/crash/YOURFILE.crash
to securely upload the crash.
Regardless of whether you can find any recent crash files, please then run this command in a shell on the affected machine:
xdg-open "https://errors.ubuntu.com/user/"`sudo cat /var/lib/whoopsie/whoopsie-id`
or as two lines both ending in backticks:
xdg-open "https://errors.ubuntu.com/user/"` sudo cat /var/lib/whoopsie/whoopsie-id`
That will then open a web page showing you your system's crash history. If you find any links to gnome-shell crashes on that page then please tell us what those are here.
Please have a look in /var/crash for any unreported crash files. If you fine some for gnome-shell then please use the command:
ubuntu-bug /var/crash/ YOURFILE. crash
to securely upload the crash.
Regardless of whether you can find any recent crash files, please then run this command in a shell on the affected machine:
xdg-open "https:/ /errors. ubuntu. com/user/"`sudo cat /var/lib/ whoopsie/ whoopsie- id`
or as two lines both ending in backticks:
xdg-open "https:/ /errors. ubuntu. com/user/"` whoopsie/ whoopsie- id`
sudo cat /var/lib/
That will then open a web page showing you your system's crash history. If you find any links to gnome-shell crashes on that page then please tell us what those are here.