Comment 9 for bug 1730554

A bug can only stay open if it has useful information to help someone fix it, and this one does not (yet).

Crash files should not be attached to bugs because we generally can't debug them without extra retracing. Please only send crash files using the 'ubuntu-bug' command.

Bugs are often overloaded with many different people commenting on them. For a crash bug this is a problem, because it's highly likely each person is actually experiencing a different crash with the same apparent symptoms. So everyone please only report crashes using:

  ubuntu-bug /var/crash/YOURFILE.crash

But if you are not running the current development release of Ubuntu then you will need to apply a workaround from bug 994921 before that will work.

Finally, release 17.04 is no longer supported after January 13, 2018. So please be sure to upgrade to a supported version of Ubuntu: https://wiki.ubuntu.com/Releases