Comment 0 for bug 1730229

Revision history for this message
PJSingh5000 (pjsingh5000) wrote : Desktop stops accepting input from mouse, keyboard, touchpad, or touchscreen, but shell components still accept input

The desktop area stops accepting inputs from the mouse, keyboard, trackpad, and touchscreen.
I can move the pointer using the trackpad or attached mouse, but clicking or typing has no effect.
However, gnome session is not frozen, because I can still interact with the topbar and the Ubuntu Dock.

What I can not do:
- I can not close windows using the window buttons.
- I can not move windows.
- I can not bring windows to the foreground.
- I can not click on any dialog buttons.
- I can not type in any test areas (such as in gedit).

What I can do:
- I can start the activities view by clicking on Activities in the top left corner.
- I can launch programs from the dock and from the applications button.
- I can also interact with the notifications area or the indicator icons at the right of the topbar.
- I can type and search for applications after entering the Activities overview.

Logging-out and loggin-in does not resolve the problem.
- Note that GDM accepts mouse and keyboard inputs.
- After logging back into the desktop, I can not interact with the desktop area, as before.

Restating is the only way to regain ability to interact with the windows and desktop area.

Additional Information:
  2017 HP Spectre x360 Convertible Laptop - 15t touch
  GeForce MX150
  Using xserver-xorg 1:7.7+19ubuntu3 amd64
  Using Nvidia binary driver version 384.90
  $ lsb_release -rd
  Description: Ubuntu 17.10
  Release: 17.10
  $ gnome-shell --version
  GNOME Shell 3.26.1
  $ mutter --version
  mutter 3.26.1

I'm not sure if mutter is responsible for handling mouse/keyboard inputs separately from GDM, extensions, and the topbar, so I opened this bug against gnome-shell.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: gnome-shell 3.26.1-0ubuntu5
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.1
Architecture: amd64
CurrentDesktop: GNOME
Date: Sun Nov 5 14:19:45 2017
DisplayManager: gdm3
GsettingsChanges:
 b'org.gnome.shell' b'had-bluetooth-devices-setup' b'true'
 b'org.gnome.shell' b'app-picker-view' b'uint32 1'
 b'org.gnome.shell' b'favorite-apps' b"['google-chrome.desktop', 'chrome-eppojlglocelodeimnohnlnionkobfln-Default.desktop', 'org.gnome.Nautilus.desktop', 'org.gnome.gedit.desktop', 'org.gnome.Terminal.desktop', 'libreoffice-writer.desktop', 'libreoffice-calc.desktop', 'org.gnome.Software.desktop', 'gnome-system-monitor.desktop']"
 b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'"
InstallationDate: Installed on 2017-11-03 (1 days ago)
InstallationMedia: Ubuntu 17.10.0 2017.10.23 amd64 "Custom Artful Aardvark"
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)