Ubuntu
gnome-shell package

  1. Bug #1729028
  2. Comment #6

Comment 6 for bug 1729028

Revision history for this message
Daniel van Vugt (vanvugt) wrote : Re: gnome-shell crashes after period of inactivity

Your logs show two (possibly separate) problems that will crash gnome-shell:

Oct 31 10:30:20 username-thelab gnome-shell[2666]: setup_framebuffers: assertion 'width > 0' failed

and

Oct 31 11:30:55 username-thelab gnome-session-binary[2598]: WARNING: Application 'org.gnome.Shell.desktop' killed by signal 11

So we need some more concrete information. Please forgive the canned response below :)

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Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a ".crash" file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

Now open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'.