Ubuntu
mutter package

"Totem could not get a screenshot of the video. This is not supposed to happen; please file a bug report."

Bug #1721248 reported by corrado venturini
50
This bug affects 5 people
Affects Status Importance Assigned to Milestone
Mutter
Fix Released
Unknown
mutter (Ubuntu)
Fix Released
Low
Unassigned

Bug Description

https://gitlab.gnome.org/GNOME/mutter/issues/146

---

I try to get a screenshot from my video and totem shows a message saying it could not get a screenshot of the video and suggesting to open a bug. See attached screenshot.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: totem 3.25.90.1-0ubuntu3
ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3
Uname: Linux 4.13.0-12-generic x86_64
ApportVersion: 2.20.7-0ubuntu2
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct 4 14:54:16 2017
InstallationDate: Installed on 2017-09-29 (5 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926)
SourcePackage: totem
UpgradeStatus: No upgrade log present (probably fresh install)
XorgLog: Error: [Errno 2] No such file or directory: '/var/log/Xorg.0.log'

See original description
Revision history for this message
corrado venturini (corradoventu) wrote :
Revision history for this message
corrado venturini (corradoventu) wrote :

Same problem in Wayland and x11

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

I suspect this is due to hardware acceleration (gstreamer-vaapi). We try to avoid buffer copies for the best efficiency, but that also means getting a screenshot is very difficult. The video image only exists in GPU memory and requires a lot of effort to read back. It's not surprising this doesn't quite work yet.

Similarly using Alt+PrtScn may fail to get a screenshot (without an error message). I think the reason for that is the use of wl_subsurface is something gnome-shell doesn't quite know how to screenshot yet(?)

Changed in totem (Ubuntu):
importance: Undecided → Low
Revision history for this message
corrado venturini (corradoventu) wrote :

Problem does not occur on ubuntu 16.04 installed in a different partition of same PC.

Revision history for this message
corrado venturini (corradoventu) wrote :

Problem also with cheese ... may be related?

corrado@corrado-p5-0930:~$ cheese

(cheese:4054): Gtk-WARNING **: Theme parsing error: cheese.css:7:35: The style property GtkScrollbar:min-slider-length is deprecated and shouldn't be used anymore. It will be removed in a future version
totem-video-thumbnailer couldn't open file 'file:///home/corrado/Videos/Webcam/2017-10-05-140813.webm'

** (cheese:4054): WARNING **: could not generate thumbnail for /home/corrado/Videos/Webcam/2017-10-05-140813.webm (video/webm)

corrado@corrado-p5-0930:~$

corrado@corrado-p5-0930:~$ totem

(totem:4344): GLib-CRITICAL **: g_key_file_load_from_file: assertion 'file != NULL' failed

(totem:4344): Gtk-WARNING **: Drawing a gadget with negative dimensions. Did you forget to allocate a size? (node slider owner GtkScale)

** (totem:4344): WARNING **: Could not take screenshot: failed to retrieve or convert video frame
corrado@corrado-p5-0930:~$

Revision history for this message
corrado venturini (corradoventu) wrote :

problem does not occur (screenshot created ok) with a MPEG-4 video created by guvcview.

corrado@corrado-beta-4ott:~$ totem

(totem:2363): GLib-CRITICAL **: g_key_file_load_from_file: assertion 'file != NULL' failed

(totem:2363): Gtk-WARNING **: Drawing a gadget with negative dimensions. Did you forget to allocate a size? (node slider owner GtkScale)
corrado@corrado-beta-4ott:~$

Revision history for this message
corrado venturini (corradoventu) wrote :

I still have the problem in Ubuntu Bionic
I ran totem under apitrace (apitrace trace --api gl totem 960x720.webm) and obtained a trace of the problem. I attach the trace hoping it will be useful. Let me know if you need more doc.
thanks

corrado@corrado-p6-bb-1114:~$ apt policy totem
totem:
  Installed: 3.26.0-0ubuntu2
  Candidate: 3.26.0-0ubuntu2
  Version table:
 *** 3.26.0-0ubuntu2 500
        500 http://archive.ubuntu.com/ubuntu bionic/main amd64 Packages
        100 /var/lib/dpkg/status
corrado@corrado-p6-bb-1114:~$ inxi -Fx
System: Host: corrado-p6-bb-1114 Kernel: 4.13.0-16-generic x86_64
           bits: 64 gcc: 7.2.0
           Desktop: Gnome 3.26.2 (Gtk 2.24.31)
           Distro: Ubuntu Bionic Beaver (development branch)
Machine: Device: desktop Mobo: ASRock model: H110M-G/M.2 serial: N/A
           UEFI: American Megatrends v: P1.10 date: 05/11/2017
CPU: Dual core Intel Core i3-7100 (-HT-MCP-)
           arch: Skylake rev.9 cache: 3072 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 15648
           clock speeds: max: 3900 MHz 1: 3900 MHz 2: 3900 MHz 3: 3900 MHz
           4: 3900 MHz
Graphics: Card: Intel HD Graphics 630 bus-ID: 00:02.0
           Display Server: x11 (X.Org 1.19.5 ) driver: i915
           Resolution: 1920x1080@60.00hz
           OpenGL: renderer: Mesa DRI Intel HD Graphics 630 (Kaby Lake GT2)
           version: 4.5 Mesa 17.2.4 Direct Render: Yes
Audio: Card Intel Sunrise Point-H HD Audio
           driver: snd_hda_intel bus-ID: 00:1f.3
           Sound: Advanced Linux Sound Architecture v: k4.13.0-16-generic
Network: Card: Intel Ethernet Connection (2) I219-V
           driver: e1000e v: 3.2.6-k bus-ID: 00:1f.6
           IF: enp0s31f6 state: up speed: 100 Mbps duplex: full
           mac: 70:85:c2:44:7b:86
Drives: HDD Total Size: 1000.2GB (6.4% used)
           ID-1: /dev/sda model: TOSHIBA_DT01ACA1 size: 1000.2GB
Partition: ID-1: / size: 32G used: 6.9G (24%) fs: ext4 dev: /dev/sda6
           ID-2: swap-1 size: 8.59GB used: 0.00GB (0%)
           fs: swap dev: /dev/sda2
RAID: No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors: System Temperatures: cpu: 37.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info: Processes: 236 Uptime: 10:20 Memory: 1393.5/7684.1MB
           Init: systemd runlevel: 5 Gcc sys: 7.2.0
           Client: Shell (bash 4.4.121) inxi: 2.3.40
corrado@corrado-p6-bb-1114:~$

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in totem (Ubuntu):
status: New → Confirmed
Revision history for this message
Luca Ciavatta (cialu) wrote :

I have the same issue: https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1732204
When I opened the bug, Launchpad didn't show me this one, so I made a new one.

Revision history for this message
corrado venturini (corradoventu) wrote :

This bug seems a duplicate of https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1732204
Note: I always have the problem with .webm videos and sometimes with .mp4
I have some very small (200-300kB) video to reproduce the problem, if needed I may attach them (zipped?)

Revision history for this message
corrado venturini (corradoventu) wrote :
Download full text (3.9 KiB)

running totem debug i see:
corrado@corrado-p6-bb-1114:~$ cd /media/corrado/dati1/linux/bugTotem
corrado@corrado-p6-bb-1114:/media/corrado/dati1/linux/bugTotem$ totem 640x480.webm --gst-debug-level=2
0:00:00.103055514 1946 0x55a593e3ef90 WARN basesrc gstbasesrc.c:3480:gst_base_src_start_complete:<source> pad not activated yet
0:00:00.103281487 1946 0x55a593e3ef90 WARN basesrc gstbasesrc.c:3480:gst_base_src_start_complete:<source> pad not activated yet
0:00:00.193641706 1946 0x7f413015ae30 WARN vaapidisplay gstvaapidisplay_wayland.c:202:gst_vaapi_display_wayland_bind_display: wayland: get display name
0:00:00.264296079 1946 0x55a593e3ef90 WARN totem bacon-video-widget.c:2074:bvw_update_tags: Pipeline sent audio tags update with no changes
0:00:00.291577829 1946 0x55a593e3ef90 WARN totem bacon-video-widget.c:2074:bvw_update_tags: Pipeline sent video tags update with no changes

(totem:1946): Gtk-WARNING **: Drawing a gadget with negative dimensions. Did you forget to allocate a size? (node slider owner GtkScale)
0:00:02.526096542 1946 0x7f411008df20 WARN pulse pulsesink.c:702:gst_pulsering_stream_underflow_cb:<audio-sink-actual-sink-pulse> Got underflow
0:00:06.528133378 1946 0x55a59437ccf0 WARN basetransform gstbasetransform.c:1346:gst_base_transform_setcaps:<videoscale0> transform could not transform video/x-raw(meta:GstVideoGLTextureUploadMeta), format=(string)RGBA, width=(int)640, height=(int)480, framerate=(fraction)0/1, pixel-aspect-ratio=(fraction)1/1, interlace-mode=(string)progressive in anything we support
0:00:06.528449695 1946 0x55a59437ccf0 WARN basetransform gstbasetransform.c:1346:gst_base_transform_setcaps:<videoscale0> transform could not transform video/x-raw(meta:GstVideoGLTextureUploadMeta), format=(string)RGBA, width=(int)640, height=(int)480, framerate=(fraction)0/1, pixel-aspect-ratio=(fraction)1/1, interlace-mode=(string)progressive in anything we support
0:00:06.528631583 1946 0x55a59437ccf0 WARN basetransform gstbasetransform.c:1346:gst_base_transform_setcaps:<videoscale0> transform could not transform video/x-raw(meta:GstVideoGLTextureUploadMeta), format=(string)RGBA, width=(int)640, height=(int)480, framerate=(fraction)0/1, pixel-aspect-ratio=(fraction)1/1, interlace-mode=(string)progressive in anything we support
0:00:06.528730117 1946 0x55a59437ccf0 WARN basesrc gstbasesrc.c:2939:gst_base_src_loop:<appsrc0> error: Internal data stream error.
0:00:06.528768087 1946 0x55a59437ccf0 WARN basesrc gstbasesrc.c:2939:gst_base_src_loop:<appsrc0> error: streaming stopped, reason not-negotiated (-4)
0:00:06.528929725 1946 0x55a593e3ef90 ERROR default convertframe.c:373:gst_video_convert_sample: Could not convert video frame: Internal data stream error.
0:00:06.528982066 1946 0x55a59437ccf0 WARN basetransform gstbasetransform.c:1346:gst_base_transform_setcaps:<videoscale0> transform could not transform video/x-raw(meta:GstVideoGLTextureUploadMeta), format=(string)RGBA, width=(int)640, height=(int)480, framerate=(fraction)0/1, pixel-as...

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Revision history for this message
corrado venturini (corradoventu) wrote :

Done some more test installing Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20171126)
on various partitions of same disk on my PC:
Problem does NOT occur with live session
Problem does NOT occur with an installation in us-english - installation default
problem DOES occur with an installation in italian - language italian locale italian
problem DOES occur with an installation in english-italian - language english locale italian
problem DOES occur with the above installation also changing locale to english:
corrado@corrado-p8-bb-1126:~$ inxi -S
System: Host: corrado-p8-bb-1126 Kernel: 4.13.0-16-generic x86_64 bits: 64
           Desktop: Gnome 3.26.2
           Distro: Ubuntu Bionic Beaver (development branch)
corrado@corrado-p8-bb-1126:~$ locale
LANG=en_US.UTF-8
LANGUAGE=
LC_CTYPE="en_US.UTF-8"
LC_NUMERIC=en_US.UTF-8
LC_TIME=en_US.UTF-8
LC_COLLATE="en_US.UTF-8"
LC_MONETARY=en_US.UTF-8
LC_MESSAGES="en_US.UTF-8"
LC_PAPER=en_US.UTF-8
LC_NAME=en_US.UTF-8
LC_ADDRESS=en_US.UTF-8
LC_TELEPHONE=en_US.UTF-8
LC_MEASUREMENT=en_US.UTF-8
LC_IDENTIFICATION=en_US.UTF-8
LC_ALL=
corrado@corrado-p8-bb-1126:~$

Revision history for this message
corrado venturini (corradoventu) wrote :

After some more test with Ubuntu 17.10 and the last daily of Ubuntu 18.04 Bionic
On same hardware, different partitions:
If during the installation I'm connected to internet I HAVE the problem
If during the installation I'm NOT connected to internet I DO NOT HAVE the problem
Seems crazy?

Revision history for this message
corrado venturini (corradoventu) wrote :

Messages from totem run with --gst-debug-level=3
Test on my PC partition P8 Bionic 20171127 - installation done with NETWORK CONNECTED
Display Server: wayland - totem screensot ERROR

Revision history for this message
corrado venturini (corradoventu) wrote :

Messages from totem run with --gst-debug-level=3
Test on my PC partition P8 Bionic 20171127 - installation done with NETWORK CONNECTED
Display Server: x11 - totem screensot ERROR

Revision history for this message
corrado venturini (corradoventu) wrote :

Messages from totem run with --gst-debug-level=3
Test on my PC partition P9 Bionic 20171127 - installation done with NETWORK DISCONNECTED
Display Server: wayland - totem screensot OK

Revision history for this message
corrado venturini (corradoventu) wrote :

Messages from totem run with --gst-debug-level=3
Test on my PC partition P9 Bionic 20171127 - installation done with NETWORK DISCONNECTED
Display Server: x11 - totem screensot OK

Revision history for this message
corrado venturini (corradoventu) wrote :

inxi and avprobe output

Doug McMahon (mc3man)
summary: - Totem could not get a screenshot of the video
+ Totem could not get a screenshot of the video when using
+ gstreamer1.0-vaapi plugin on supported videos
Revision history for this message
corrado venturini (corradoventu) wrote : Re: Totem could not get a screenshot of the video when using gstreamer1.0-vaapi plugin on supported videos

Removed gstreamer1.0-vaapi plugin
Problem solved!
thanks a lot!

Revision history for this message
corrado venturini (corradoventu) wrote :
Download full text (6.7 KiB)

Problem does not occur on a different hardware:

corrado@corrado-HP-aa-p5:~$ cd Videos/Webcam
corrado@corrado-HP-aa-p5:~/Videos/Webcam$ totem prova.webm --gst-debug-level=3

(totem:1656): Gdk-WARNING **: Native Windows taller than 65535 pixels are not supported
0:00:00.992734998 1656 0x55e608792d80 FIXME bin gstbin.c:4323:gst_bin_query: implement duration caching in GstBin again
0:00:01.083864260 1656 0x55e608792d80 WARN basesrc gstbasesrc.c:3480:gst_base_src_start_complete:<source> pad not activated yet
0:00:01.084194736 1656 0x55e608792d80 WARN basesrc gstbasesrc.c:3480:gst_base_src_start_complete:<source> pad not activated yet
0:00:01.262320048 1656 0x7f1310155370 WARN vaapidisplay gstvaapidisplay_wayland.c:202:gst_vaapi_display_wayland_bind_display: wayland: get display name
0:00:01.360976222 1656 0x7f1310155370 WARN decodebin gstdecodebin2.c:2503:connect_pad:<decodebin0> Couldn't set vaapidecodebin0 to PAUSED
0:00:01.407394394 1656 0x7f1310155370 FIXME videodecoder gstvideodecoder.c:928:gst_video_decoder_drain_out:<vp8dec0> Sub-class should implement drain()
0:00:01.423221458 1656 0x7f13140154a0 FIXME videodecoder gstvideodecoder.c:928:gst_video_decoder_drain_out:<vp8dec0> Sub-class should implement drain()
0:00:01.423298795 1656 0x7f13140154a0 FIXME videodecoder gstvideodecoder.c:928:gst_video_decoder_drain_out:<vp8dec0> Sub-class should implement drain()
0:00:01.674302205 1656 0x55e608792d80 WARN totem bacon-video-widget.c:2074:bvw_update_tags: Pipeline sent audio tags update with no changes
0:00:01.676026515 1656 0x55e608792d80 WARN totem bacon-video-widget.c:2074:bvw_update_tags: Pipeline sent video tags update with no changes
0:00:01.676449676 1656 0x55e608792d80 WARN totem bacon-video-widget.c:2074:bvw_update_tags: Pipeline sent video tags update with no changes
0:00:01.676482551 1656 0x55e608792d80 WARN totem bacon-video-widget.c:2074:bvw_update_tags: Pipeline sent video tags update with no changes
0:00:02.473543034 1656 0x7f12fc1654d0 WARN pulse pulsesink.c:702:gst_pulsering_stream_underflow_cb:<audio-sink-actual-sink-pulse> Got underflow
0:00:02.514301848 1656 0x7f13140154a0 FIXME videodecoder gstvideodecoder.c:928:gst_video_decoder_drain_out:<vp8dec0> Sub-class should implement drain()
0:00:07.414802734 1656 0x55e608f83c00 FIXME default gstutils.c:3902:gst_pad_create_stream_id_internal:<appsrc0:src> Creating random stream-id, consider implementing a deterministic way of creating a stream-id
0:00:09.869019376 1656 0x7f13140154a0 FIXME videodecoder gstvideodecoder.c:928:gst_video_decoder_drain_out:<vp8dec0> Sub-class should implement drain()
corrado@corrado-HP-aa-p5:~/Videos/Webcam$ inxi -Fx
System: Host: corrado-HP-aa-p5 Kernel: 4.13.0-16-generic x86_64
           bits: 64 gcc: 7.2.0
           Desktop: Gnome 3.26.1 (Gtk 3.22.25-0ubuntu0.1)
           Distro: Ubuntu 17.10
Machine: Device: laptop System: Hewlett-Packard product: HP 250 G3 Notebook PC v: 0991100000000000000600087 se...

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corrado venturini (corradoventu) wrote :

I have again the same problem on Ubuntu 18.04.
as before problem disappears removing gstreamer1.0-vaapi

corrado@corrado-p8-bb:~$ inxi -SCGx
System: Host: corrado-p8-bb Kernel: 4.15.0-10-generic x86_64 bits: 64 gcc: 7.3.0
           Desktop: Gnome 3.26.2 (Gtk 3.22.28-1ubuntu1)
           Distro: Ubuntu Bionic Beaver (development branch)
CPU: Dual core Intel Core i3-7100 (-MT-MCP-) arch: Skylake rev.9 cache: 3072 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 15648
           clock speeds: max: 3900 MHz 1: 800 MHz 2: 800 MHz 3: 800 MHz 4: 800 MHz
Graphics: Card: Intel HD Graphics 630 bus-ID: 00:02.0
           Display Server: x11 (X.Org 1.19.6 ) driver: i915 Resolution: 1920x1080@60.00hz
           OpenGL: renderer: Mesa DRI Intel HD Graphics 630 (Kaby Lake GT2)
           version: 4.5 Mesa 18.0.0-rc4 Direct Render: Yes
corrado@corrado-p8-bb:~$ apt policy gstreamer1.0-vaapi
gstreamer1.0-vaapi:
  Installed: 1.12.4-1ubuntu1
  Candidate: 1.12.4-1ubuntu1
  Version table:
 *** 1.12.4-1ubuntu1 500
        500 http://archive.ubuntu.com/ubuntu bionic/universe amd64 Packages
        100 /var/lib/dpkg/status
corrado@corrado-p8-bb:~$ apt policy totem
totem:
  Installed: 3.26.0-0ubuntu5
  Candidate: 3.26.0-0ubuntu5
  Version table:
 *** 3.26.0-0ubuntu5 500
        500 http://archive.ubuntu.com/ubuntu bionic-proposed/main amd64 Packages
        100 /var/lib/dpkg/status
     3.26.0-0ubuntu3 500
        500 http://archive.ubuntu.com/ubuntu bionic/main amd64 Packages
corrado@corrado-p8-bb:~$

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Starting in Ubuntu 17.10, totem (and some other apps like gnome-maps) use Wayland subsurfaces by default. This means the video (or maps) rectangle are able to redraw without redrawing the window decorations and saves a lot of CPU.

A side-effect of this is that screenshots didn't seem to work any more. However I believe that's just going to be a bug in gnome-shell/mutter, for not being able to screenshot its own Wayland subsurfaces.

Changed in mutter (Ubuntu):
status: New → Confirmed
importance: Undecided → Low
Changed in gnome-shell (Ubuntu):
status: New → Confirmed
importance: Undecided → Low
tags: added: wayland
Revision history for this message
corrado venturini (corradoventu) wrote :

Done some more test: the problem seems restricted to Intel HD Graphics 620 used by Luca Ciavatta https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1732204
and my Intel HD Graphics 630.
I still have the problem on Ubuntu 18.10:
corrado@corrado-p9-cc-0506:~$ inxi -SCGx
System: Host: corrado-p9-cc-0506 Kernel: 4.15.0-20-generic x86_64 bits: 64 compiler: gcc v: 7.3.0
           Desktop: Gnome 3.28.1 Distro: Ubuntu Cosmic CANIMAL (development branch)
CPU: Topology: Dual Core model: Intel Core i3-7100 bits: 64 type: MT MCP arch: Skylake rev: 9
           L2 cache: 3072 KiB
           flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 31296
           Speed: 800 MHz min/max: 800/3900 MHz Core speeds (MHz): 1: 800 2: 800 3: 802 4: 800
Graphics: Card-1: Intel HD Graphics 630 driver: i915 v: kernel bus ID: 00:02.0
           Display: x11 server: X.Org 1.19.6 driver: i915 resolution: 1920x1080~60Hz
           OpenGL: renderer: Mesa DRI Intel HD Graphics 630 (Kaby Lake GT2) v: 4.5 Mesa 18.0.2
           direct render: Yes
corrado@corrado-p9-cc-0506:~$ apt policy totem
totem:
  Installed: 3.26.0-0ubuntu6
  Candidate: 3.26.0-0ubuntu6
  Version table:
 *** 3.26.0-0ubuntu6 500
        500 http://archive.ubuntu.com/ubuntu cosmic/main amd64 Packages
        100 /var/lib/dpkg/status
corrado@corrado-p9-cc-0506:~$ apt policy gstreamer1.0-vaapi
gstreamer1.0-vaapi:
  Installed: 1.14.0-1
  Candidate: 1.14.0-1
  Version table:
 *** 1.14.0-1 500
        500 http://archive.ubuntu.com/ubuntu cosmic/universe amd64 Packages
        100 /var/lib/dpkg/status
corrado@corrado-p9-cc-0506:~$

BUT NO PROBLEM WITH A DIFFERENT HARDWARE:
mao@mao-p3:~$ inxi -SCGx
System: Host: mao-p3 Kernel: 4.13.0-39-generic x86_64 bits: 64 gcc: 7.2.0
           Desktop: Gnome 3.26.2 (Gtk 3.22.25-0ubuntu0.1) Distro: Ubuntu 17.10
CPU: Dual core Intel Core i3-4130 (-HT-MCP-) arch: Haswell rev.3 cache: 3072 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 13568
           clock speeds: max: 3400 MHz 1: 898 MHz 2: 1335 MHz 3: 1334 MHz 4: 1300 MHz
Graphics: Card: Intel 4th Generation Core Integrated Graphics Controller bus-ID: 00:02.0
           Display Server: x11 (X.Org 1.19.5 ) driver: i915 Resolution: 1680x1050@59.88hz
           OpenGL: renderer: Mesa DRI Intel Haswell version: 4.5 Mesa 17.2.8 Direct Render: Yes
mao@mao-p3:~$ apt policy totem
totem:
  Installed: 3.26.0-0ubuntu1
  Candidate: 3.26.0-0ubuntu1
  Version table:
 *** 3.26.0-0ubuntu1 500
        500 http://archive.ubuntu.com/ubuntu artful/main amd64 Packages
        100 /var/lib/dpkg/status
mao@mao-p3:~$ apt policy gstreamer1.0-vaapi
gstreamer1.0-vaapi:
  Installed: 1.12.3-1ubuntu1
  Candidate: 1.12.3-1ubuntu1
  Version table:
 *** 1.12.3-1ubuntu1 500
        500 http://archive.ubuntu.com/ubuntu artful/universe amd64 Packages
        100 /var/lib/dpkg/status
mao@mao-p3:~$

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Please report this bug to the Gnome developers here:
https://gitlab.gnome.org/GNOME/mutter/issues

Revision history for this message
corrado venturini (corradoventu) wrote :

reported as https://gitlab.gnome.org/GNOME/mutter/issues/146

Daniel van Vugt (vanvugt)
Changed in mutter (Ubuntu):
status: Confirmed → Triaged
Changed in gnome-shell (Ubuntu):
status: Confirmed → Triaged
no longer affects: totem (Ubuntu)
Revision history for this message
corrado venturini (corradoventu) wrote :

still in Ubuntu 19.04 with totem 3.26.2-1ubuntu2

Daniel van Vugt (vanvugt)
description: updated
tags: added: disco
removed: artful
Daniel van Vugt (vanvugt)
tags: added: bionic
Changed in totem (Ubuntu):
status: New → Confirmed
importance: Undecided → Low
Changed in gnome-shell (Ubuntu):
status: Triaged → Confirmed
Changed in mutter (Ubuntu):
status: Triaged → Confirmed
summary: - Totem could not get a screenshot of the video when using
- gstreamer1.0-vaapi plugin on supported videos
+ "Totem could not get a screenshot of the video. This is not supposed to
+ happen; please file a bug report."
Bug Watch Updater (bug-watch-updater)
Changed in mutter:
status: Unknown → New
Daniel van Vugt (vanvugt)
no longer affects: totem (Ubuntu)
no longer affects: gnome-shell (Ubuntu)
tags: added: fixed-in-3.33.92 fixed-upstream
Bug Watch Updater (bug-watch-updater)
Changed in mutter:
status: New → Fix Released
Daniel van Vugt (vanvugt)
Changed in mutter (Ubuntu):
status: Confirmed → Fix Released
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