Comment 4 for bug 1716456

Revision history for this message
Edson T. Marques (edsontmarques) wrote : Re: [Bug 1716456] Re: crash on click Activities when app is running

Ok...

Unfortunately I could not find /var/log/Xorg.0.log . There is no file
named Xorg.0.log in my /var/log... nor in any of its subfolders.

$ lspci -k
00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core
Processor Host Bridge/DRAM Registers (rev 05)
Subsystem: Dell Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM
Registers
00:01.0 PCI bridge: Intel Corporation Skylake PCIe Controller (x16) (rev 05)
Kernel driver in use: pcieport
Kernel modules: shpchp
00:02.0 VGA compatible controller: Intel Corporation Device 591b (rev 04)
Subsystem: Dell Device 0798
Kernel driver in use: i915
Kernel modules: i915
00:04.0 Signal processing controller: Intel Corporation Skylake Processor
Thermal Subsystem (rev 05)
Subsystem: Dell Skylake Processor Thermal Subsystem
Kernel driver in use: proc_thermal
Kernel modules: processor_thermal_device
00:14.0 USB controller: Intel Corporation Sunrise Point-H USB 3.0 xHCI
Controller (rev 31)
Subsystem: Dell Sunrise Point-H USB 3.0 xHCI Controller
Kernel driver in use: xhci_hcd
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-H
Thermal subsystem (rev 31)
Subsystem: Dell Sunrise Point-H Thermal subsystem
Kernel driver in use: intel_pch_thermal
Kernel modules: intel_pch_thermal
00:15.0 Signal processing controller: Intel Corporation Sunrise Point-H
Serial IO I2C Controller #0 (rev 31)
Subsystem: Dell Sunrise Point-H Serial IO I2C Controller
Kernel driver in use: intel-lpss
Kernel modules: intel_lpss_pci
00:15.1 Signal processing controller: Intel Corporation Sunrise Point-H
Serial IO I2C Controller #1 (rev 31)
Subsystem: Dell Sunrise Point-H Serial IO I2C Controller
Kernel driver in use: intel-lpss
Kernel modules: intel_lpss_pci
00:16.0 Communication controller: Intel Corporation Sunrise Point-H CSME
HECI #1 (rev 31)
Subsystem: Dell Sunrise Point-H CSME HECI
Kernel driver in use: mei_me
Kernel modules: mei_me
00:17.0 RAID bus controller: Intel Corporation 82801 Mobile SATA Controller
[RAID mode] (rev 31)
Subsystem: Dell 82801 Mobile SATA Controller [RAID mode]
Kernel driver in use: ahci
Kernel modules: ahci
00:1c.0 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port
#5 (rev f1)
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1c.5 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port
#6 (rev f1)
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1f.0 ISA bridge: Intel Corporation Sunrise Point-H LPC Controller (rev
31)
Subsystem: Dell Sunrise Point-H LPC Controller
00:1f.2 Memory controller: Intel Corporation Sunrise Point-H PMC (rev 31)
Subsystem: Dell Sunrise Point-H PMC
00:1f.3 Audio device: Intel Corporation Device a171 (rev 31)
Subsystem: Dell Device 0798
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
00:1f.4 SMBus: Intel Corporation Sunrise Point-H SMBus (rev 31)
Subsystem: Dell Sunrise Point-H SMBus
Kernel modules: i2c_i801
01:00.0 VGA compatible controller: NVIDIA Corporation GP107M [GeForce GTX
1050 Ti Mobile] (rev a1)
Subsystem: Dell GP107M [GeForce GTX 1050 Ti Mobile]
Kernel driver in use: nouveau
Kernel modules: nvidiafb, nouveau
01:00.1 Audio device: NVIDIA Corporation GP107GL High Definition Audio
Controller (rev a1)
Subsystem: Dell GP107GL High Definition Audio Controller
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd.
RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
Subsystem: Dell RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
Kernel driver in use: r8169
Kernel modules: r8169
03:00.0 Network controller: Qualcomm Atheros QCA6174 802.11ac Wireless
Network Adapter (rev 32)
Subsystem: Dell QCA6174 802.11ac Wireless Network Adapter
Kernel driver in use: ath10k_pci
Kernel modules: ath10k_pci

$ xrandr
Screen 0: minimum 320 x 200, current 3840 x 1080, maximum 8192 x 8192
eDP-1 connected 1920x1080+1920+0 (normal left inverted right x axis y axis)
344mm x 193mm
   1920x1080 60.05*+ 59.93 48.04
   1680x1050 59.95 59.88
   1600x1024 60.17
   1400x1050 59.98
   1280x1024 60.02
   1440x900 59.89
   1280x960 60.00
   1360x768 59.80 59.96
   1152x864 60.00
   1024x768 60.04 60.00
   960x720 60.00
   928x696 60.05
   896x672 60.01
   960x600 60.00
   960x540 59.99
   800x600 60.00 60.32 56.25
   840x525 60.01 59.88
   800x512 60.17
   700x525 59.98
   640x512 60.02
   720x450 59.89
   640x480 60.00 59.94
   680x384 59.80 59.96
   576x432 60.06
   512x384 60.00
   400x300 60.32 56.34
   320x240 60.05
DP-1 disconnected (normal left inverted right x axis y axis)
HDMI-1-1 connected primary 1920x1080+0+0 (normal left inverted right x axis
y axis) 510mm x 290mm
   1920x1080 60.00*+ 50.00 59.94
   1920x1080i 60.00 50.00 59.94
   1680x1050 59.88
   1400x1050 59.95
   1600x900 60.00
   1280x1024 60.02
   1440x900 59.90
   1280x800 59.91
   1152x864 59.97
   1280x720 60.00 50.00 59.94
   1024x768 60.00
   800x600 60.32
   720x576 50.00
   720x480 60.00 59.94
   640x480 60.00 59.94
  1680x1050 (0x4b) 119.000MHz +HSync -VSync
        h: width 1680 start 1728 end 1760 total 1840 skew 0 clock
64.67KHz
        v: height 1050 start 1053 end 1059 total 1080 clock
59.88Hz
  1280x1024 (0x4e) 108.000MHz +HSync +VSync
        h: width 1280 start 1328 end 1440 total 1688 skew 0 clock
63.98KHz
        v: height 1024 start 1025 end 1028 total 1066 clock
60.02Hz
  1024x768 (0x55) 65.000MHz -HSync -VSync
        h: width 1024 start 1048 end 1184 total 1344 skew 0 clock
48.36KHz
        v: height 768 start 771 end 777 total 806 clock
60.00Hz
  800x600 (0x56) 40.000MHz +HSync +VSync
        h: width 800 start 840 end 968 total 1056 skew 0 clock
37.88KHz
        v: height 600 start 601 end 605 total 628 clock
60.32Hz
  640x480 (0x5b) 25.175MHz -HSync -VSync
        h: width 640 start 656 end 752 total 800 skew 0 clock
31.47KHz
        v: height 480 start 490 end 492 total 525 clock
59.94Hz

Em seg, 11 de set de 2017 às 22:30, Daniel van Vugt <
<email address hidden>> escreveu:

> This sounds like another nouveau crash. Please run these commands and
> paste the output in this bug...
>
> lspci -k
>
> xrandr
>
> Please also attach a copy of: /var/log/Xorg.0.log
>
> ** Changed in: gnome-shell (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1716456
>
> Title:
> crash on click Activities when app is running
>
> Status in gnome-shell package in Ubuntu:
> Incomplete
>
> Bug description:
> I believe this bug is related to the video driver but I'm not sure ...
> Anyway there goes the report:
>
> This is a crash that happens every time I open two different
> applications (for example: Chromium and Nautilus), one of them in
> workspace 1 and the other in workspace 2.
>
> When I change the focus between them for some time (from 3 to 5
> times), there is a crash that causes, first, the window manager (or
> gnome shell, I'm not sure) to reboot, then, if I insist on trying to
> switch between the applications for some more times, the crash seems
> to be more severe and ubuntu returns to the login screen (gdm3).
>
> I'm using a dell inspiron 15 series 7000 (gaming), notebook with 2
> displays (one is the display of the notebook itself and the other is
> an LG 23EA53, connected via HDMI and configured as a primary)
>
> To make the focus change I use the mouse, I click on "Activities" and,
> with the mouse, I click on the application that appears in the
> workspaces pile to the right of the display, below and above,
> successively until the crach occurs.
>
> Using Alt-TAB it seems at first that the crash does not occur ... or
> it takes longer to occur :-)
>
> This crash occurs when both applications are in the same workspace as
> well ... And if one of the applications is a virtual machine session
> of Virtualbox, crash occurs more quickly (with less focus shifts).
>
> ProblemType: Bug
> DistroRelease: Ubuntu 17.10
> Package: gnome-shell 3.25.91-0ubuntu4
> ProcVersionSignature: Ubuntu 4.12.0-13.14-generic 4.12.10
> Uname: Linux 4.12.0-13-generic x86_64
> ApportVersion: 2.20.7-0ubuntu1
> Architecture: amd64
> CurrentDesktop: ubuntu:GNOME
> Date: Mon Sep 11 14:46:38 2017
> DisplayManager: gdm3
> InstallationDate: Installed on 2017-08-12 (29 days ago)
> InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64
> (20170812)
> SourcePackage: gnome-shell
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1716456/+subscriptions
>
--
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