Comment 6 for bug 1716068

Thanks for the reply!

I'm not quite sure how to find the bug ID for the report sent in comment #3. After running the "ubuntu-bug _usr_bin_gnome-shell.1000.crash" command I saw a dialog asking to either "Examine Locally" or "Continue", the latter of which I clicked (with the "Send error report" checkbox marked). Nothing appeared on my screen after clicking "Continue" to give me a report ID. Did I do something wrong when reporting the bug?

I ran "gnome-shell --replace" from the standard Gnome Terminal (Ctrl+Alt+T) immediately before running the Software Updater, and the "Segmentation Fault" error showed up in the Terminal window beside the Software Updater window at the time of the crash. As the errors only appeared in 16.04, 16.10 and 17.04 (which don't have Wayland) I was using Xorg in these cases.