Comment 5 for bug 1878392

Thank you Seb

Once I realised that mine was the only user account on my home desktop PC with this problem, I tried deleting all hidden config files that included the words "Nautilus" or "Gnome". This did not help so I created another sudoer and removed my home folder. I then recreated my home folder using cp /etc/skel. As explained in my earlier post, this action has removed the problem. I now feel that this issue is unlikely to be replicable by others.

However in case it useful I followed your suggestion and put "journalctl -b 0" into a terminal and below is the result. I have only copies part of the output. I'm afraid I do not understand any of this myself.

-- Logs begin at Wed 2020-04-29 19:21:25 BST, end at Mon 2020-05-18 16:42:40 BS>
May 17 13:04:20 susan kernel: microcode: microcode updated early to revision 0x>
May 17 13:04:20 susan kernel: Linux version 5.4.0-29-generic (buildd@lgw01-amd6>
May 17 13:04:20 susan kernel: Command line: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-g>
May 17 13:04:20 susan kernel: KERNEL supported cpus:
May 17 13:04:20 susan kernel: Intel GenuineIntel
May 17 13:04:20 susan kernel: AMD AuthenticAMD
May 17 13:04:20 susan kernel: Hygon HygonGenuine
May 17 13:04:20 susan kernel: Centaur CentaurHauls
May 17 13:04:20 susan kernel: zhaoxin Shanghai
May 17 13:04:20 susan kernel: x86/fpu: Supporting XSAVE feature 0x001: 'x87 flo>
May 17 13:04:20 susan kernel: x86/fpu: Supporting XSAVE feature 0x002: 'SSE reg>
May 17 13:04:20 susan kernel: x86/fpu: Supporting XSAVE feature 0x004: 'AVX reg>
May 17 13:04:20 susan kernel: x86/fpu: xstate_offset[2]: 576, xstate_sizes[2]:>
May 17 13:04:20 susan kernel: x86/fpu: Enabled xstate features 0x7, context siz>
May 17 13:04:20 susan kernel: BIOS-provided physical RAM map:
May 17 13:04:20 susan kernel: BIOS-e820: [mem 0x0000000000000000-0x000000000005>
May 17 13:04:20 susan kernel: BIOS-e820: [mem 0x0000000000058000-0x000000000005>
May 17 13:04:20 susan kernel: BIOS-e820: [mem 0x0000000000059000-0x000000000009>
May 17 13:04:20 susan kernel: BIOS-e820: [mem 0x000000000009e000-0x000000000009>
May 17 13:04:20 susan kernel: BIOS-e820: [mem 0x0000000000100000-0x000000008b85>
May 17 13:04:20 susan kernel: BIOS-e820: [mem 0x000000008b852000-0x000000008b85>
May 17 13:04:20 susan kernel: BIOS-e820: [mem 0x000000008b859000-0x000000008c30>
lines 1-23...skipping...
-- Logs begin at Wed 2020-04-29 19:21:25 BST, end at Mon 2020-05-18 16:42:40 BST. --
May 17 13:04:20 susan kernel: microcode: microcode updated early to revision 0x27, date = 2019-02-26
May 17 13:04:20 susan kernel: Linux version 5.4.0-29-generic (buildd@lgw01-amd64-035) (gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2)) #33-Ubuntu SMP Wed Apr 29 14:32:27 UTC 2020 (Ubuntu 5.4.0-29.33-generic 5.4.30)
May 17 13:04:20 susan kernel: Command line: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=c977975b-e6da-444a-b063-5200452dc91f ro quiet splash vt.handoff=7
May 17 13:04:20 susan kernel: KERNEL supported cpus:
May 17 13:04:20 susan kernel: Intel GenuineIntel
May 17 13:04:20 susan kernel: AMD AuthenticAMD
May 17 13:04:20 susan kernel: Hygon HygonGenuine
May 17 13:04:20 susan kernel: Centaur CentaurHauls
May 17 13:04:20 susan kernel: zhaoxin Shanghai
May 17 13:04:20 susan kernel: x86/fpu: Supporting XSAVE feature 0x001: 'x87 floating point registers'
May 17 13:04:20 susan kernel: x86/fpu: Supporting XSAVE feature 0x002: 'SSE registers'
May 17 13:04:20 susan kernel: x86/fpu: Supporting XSAVE feature 0x004: 'AVX registers'
May 17 13:04:20 susan kernel: x86/fpu: xstate_offset[2]: 576, xstate_sizes[2]: 256
May 17 13:04:20 susan kernel: x86/fpu: Enabled xstate features 0x7, context size is 832 bytes, using 'standard' format.
May 17 13:04:20 susan kernel: BIOS-provided physical RAM map:
May 17 13:04:20 susan kernel: BIOS-e820: [mem 0x0000000000000000-0x0000000000057fff] usable
May 17 13:04:20 susan kernel: BIOS-e820: [mem 0x0000000000058000-0x0000000000058fff] reserved
May 17 13:04:20 susan kernel: BIOS-e820: [mem 0x0000000000059000-0x000000000009dfff] usable
May 17 13:04:20 susan kernel: BIOS-e820: [mem 0x000000000009e000-0x000000000009ffff] reserved
May 17 13:04:20 susan kernel: BIOS-e820: [mem 0x0000000000100000-0x000000008b851fff] usable
May 17 13:04:20 susan kernel: BIOS-e820: [mem 0x000000008b852000-0x000000008b858fff] ACPI NVS
May 17 13:04:20 susan kernel: BIOS-e820: [mem 0x000000008b859000-0x000000008c302fff] usable
May 17 13:04:20 susan kernel: BIOS-e820: [mem 0x000000008c303000-0x000000008c7fafff] reserved
May 17 13:04:20 susan kernel: BIOS-e820: [mem 0x000000008c7fb000-0x00000000aa02bfff] usable
May 17 13:04:20 susan kernel: BIOS-e820: [mem 0x00000000aa02c000-0x00000000aa433fff] reserved
May 17 13:04:20 susan kernel: BIOS-e820: [mem 0x00000000aa434000-0x00000000aa49bfff] usable
May 17 13:04:20 susan kernel: BIOS-e820: [mem 0x00000000aa49c000-0x00000000aa5defff] ACPI NVS
May 17 13:04:20 susan kernel: BIOS-e820: [mem 0x00000000aa5df000-0x00000000adffefff] reserved
May 17 13:04:20 susan kernel: BIOS-e820: [mem 0x00000000adfff000-0x00000000adffffff] usable
May 17 13:04:20 susan kernel: BIOS-e820: [mem 0x00000000af000000-0x00000000cf1fffff] reserved
May 17 13:04:20 susan kernel: BIOS-e820: [mem 0x00000000f8000000-0x00000000fbffffff] reserved
May 17 13:04:20 susan kernel: BIOS-e820: [mem 0x00000000fec00000-0x00000000fec00fff] reserved
May 17 13:04:20 susan kernel: BIOS-e820: [mem 0x00000000fed00000-0x00000000fed03fff] reserved
May 17 13:04:20 susan kernel: BIOS-e820: [mem 0x00000000fed1c000-0x00000000fed1ffff] reserved
May 17 13:04:20 susan kernel: BIOS-e820: [mem 0x00000000fee00000-0x00000000fee00fff] reserved
May 17 13:04:20 susan kernel: BIOS-e820: [mem 0x00000000ff000000-0x00000000ffffffff] reserved
May 17 13:04:20 susan kernel: BIOS-e820: [mem 0x0000000100000000-0x000000062fdfffff] usable
May 17 13:04:20 susan kernel: NX (Execute Disable) protection: active
May 17 13:04:20 susan kernel: e820: update [mem 0x8b699018-0x8b6b8a57] usable ==> usable
May 17 13:04:20 susan kernel: e820: update [mem 0x8b699018-0x8b6b8a57] usable ==> usable
May 17 13:04:20 susan kernel: extended physical RAM map:
May 17 13:04:20 susan kernel: reserve setup_data: [mem 0x0000000000000000-0x0000000000057fff] usable
May 17 13:04:20 susan kernel: reserve setup_data: [mem 0x0000000000058000-0x0000000000058fff] reserved
May 17 13:04:20 susan kernel: reserve setup_data: [mem 0x0000000000059000-0x000000000009dfff] usable
May 17 13:04:20 susan kernel: reserve setup_data: [mem 0x000000000009e000-0x000000000009ffff] reserved
May 17 13:04:20 susan kernel: reserve setup_data: [mem 0x0000000000100000-0x000000008b699017] usable
May 17 13:04:20 susan kernel: reserve setup_data: [mem 0x000000008b699018-0x000000008b6b8a57] usable
May 17 13:04:20 susan kernel: reserve setup_data: [mem 0x000000008b6b8a58-0x000000008b851fff] usable
May 17 13:04:20 susan kernel: reserve setup_data: [mem 0x000000008b852000-0x000000008b858fff] ACPI NVS
May 17 13:04:20 susan kernel: reserve setup_data: [mem 0x000000008b859000-0x000000008c302fff] usable
May 17 13:04:20 susan kernel: reserve setup_data: [mem 0x000000008c303000-0x000000008c7fafff] reserved
May 17 13:04:20 susan kernel: reserve setup_data: [mem 0x000000008c7fb000-0x00000000aa02bfff] usable
May 17 13:04:20 susan kernel: reserve setup_data: [mem 0x00000000aa02c000-0x00000000aa433fff] reserved
May 17 13:04:20 susan kernel: reserve setup_data: [mem 0x00000000aa434000-0x00000000aa49bfff] usable
May 17 13:04:20 susan kernel: reserve setup_data: [mem 0x00000000aa49c000-0x00000000aa5defff] ACPI NVS
May 17 13:04:20 susan kernel: reserve setup_data: [mem 0x00000000aa5df000-0x00000000adffefff] reserved
May 17 13:04:20 susan kernel: reserve setup_data: [mem 0x00000000adfff000-0x00000000adffffff] usable
lines 1-58