gnome-screenshot sometimes hangs leaving a transparent white square over the screen

Bug #2007194 reported by Subham Soni
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-screenshot (Ubuntu)
New
Undecided
Unassigned

Bug Description

Based on Bug #1392053's closing comment, creating a new bug report as I am also facing this issue with gnome-screenshot. It's the same error, where there's a white outline in the centre (where the screenshot area is), and everything else on the screen is darker.

Uncertain how to reproduce the error currently.

My system details are as follows.

$ lsb_release -rd
Description: Ubuntu 22.04.1 LTS
Release: 22.04

$ apt-cache policy gnome-screenshot
gnome-screenshot:
  Installed: (none)
  Candidate: 41.0-2
  Version table:
     41.0-2 500
        500 http://in.archive.ubuntu.com/ubuntu jammy/universe amd64 Packages

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: gnome-screenshot (not installed)
ProcVersionSignature: Ubuntu 5.15.0-60.66-generic 5.15.78
Uname: Linux 5.15.0-60-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Feb 14 07:21:02 2023
InstallationDate: Installed on 2023-02-03 (10 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
SourcePackage: gnome-screenshot
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Subham Soni (the.original.soni) wrote :
Revision history for this message
James Craig Burley (james-launchpad-o) wrote :

To repro: make sure you select the Video (not Photo) option. Then click the (now-red-inner-circled) Record button.

The white selection/area pane will remain, with the rest of the screen dimmed, until you stop the recording.

How do you stop it? Look for a small control, with a white-on-red black square to the right of a counting-up timer for the video, and click that little square.

So it's not so much a "bug" as a surprising, if not almost-hidden (especially for those of us with kinda-largish monitors), behavior.

(This took me almost 10 minutes to figure out!!)

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