gnome-screenshot sometimes hangs leaving a transparent white square over the screen

[Hadrien]

Sometimes after taking some screenshots gnome-screenshots hangs and leaves a transparent white filled zone over my screen.

The PrintScreen key does not work anymore in that situation.

If I kill the gnome-screenshot process the white zone disappears and the PrintScreen key becomes functional again.

I am using Ubuntu 14.10 with Unity. It comes with gnome-screenshot 3.10.1

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[kolen (incredible-angst)]

For me, it occurs always when using rectangular selection. But gnome-screenshot does not hang, it continues working, leaving save/copy to clipboard dialog and barely visible transparent window.

[kolen (incredible-angst)]

(Transparent overlay has the same position and size as rectangular selection)

[Joey Kudish (joey-q)]

I have the same issue in Ubuntu 15.10 (wily). So far I have only been able to reproduce this when using a second external monitor, not when using my laptop only.

[leoluk (leoluk)]

It's a black screen. Same issue for me. It only happens if using the X11 screenshot interface:

** Message: Unable to select area using GNOME Shell's builtin screenshot interface, resorting to fallback X11.
** Message: Unable to use GNOME Shell's builtin screenshot interface, resorting to fallback X11.

[Thomas Mayer (thomas303)]

related: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=792089

[Aaron Rosen (arosen)]

I'm facing this same issue even on 16.04

[Aishwarya Unnikrishnan (shwarya)]

This affects me too and I'm using Gnome Flashback on 16.04!

[Bilal Shahid (s9iper1)]

please provide the proper step to reproduce the issues on my machine. marking as incomplete for now. cannot reproduce the issue.

[Clement Lefebvre (clementlefebvre)]

https://github.com/linuxmint/gnome-screenshot/commit/0f137d211d20d398110a8bab9c78f31e5393529f

[Paul White (paulw2u)]

Bug report did not expire due to bug watch

Debian issue was closed 2016-03-26 as no longer reproducible.
Comment #9 implies no longer an issue in Ubuntu in 2017.

With no comments confirming the problem for over five years I'm
closing this as being fixed.

If anyone still sees an issue then please open a new bug report
by issuing the following command in a terminal

  ubuntu-bug gnome-screenshot

so that your installation settings can be captured, thank you.

[Subham Soni (the.original.soni)]

Created Bug #2007194 as suggested by the last comment.