Comment 4 for bug 491595

Revision history for this message
Caue Rego (caue-rego) wrote :

@Ian Turner
Thanks for the concern. I'm still having the isse by the way. I don't think it's same as bug 222171 as you pointed, but I'll try it if my next steps, from following the news on bug 415023, don't work.

How can I tell what hardware this is / what do you want to know from it?

From the model, it is a MSI 163-A http://www.msiwhitebook.com/product_spec.asp?model=MS-163A
I'll copy hardware info from that link, juts in case:

Processor Support Intel® Merom 65nm & Penryn 45nm socket P mobile processor
Chipset Intel® PM965 + ICH-8M
Graphics & Video Module NVIDIA® 8600M-GT 512MB
Main Memory DDR2 533/667 SO-DIMM x 2 slots, MAX: 4GB
Display 17" WUXGA ( 1920 x1200 )
PC Cards Slot None
Card Reader SD/MMC/MS/MS-Pro 3-in-1 Card Reader
Hard Disk Drive Supports SATA HDD
Optical Drive Built-in Super-Multi Drive (supports DVD RAM)
LAN/Modem Built-in 10/100/1000 Gigabit Ethernet LAN and modem Module
Wireless LAN Supports Intel® Mini PCI-E 4965 & 3945
Bluetooth Built-in MS-6837
Built-in CMOS Camera 1.3 Mega Pixels
TPM None
Security Feature None
I/O Ports
• Express Card : 1
• Monitor ( VGA ) : 15 pin D-Sub x 1
• HDMI : 1
• USB 2.0 : 3
• IEEE 1394 : 1
• MIC-in : 1
• Headphone out : 1
• RJ11 : 1
• RJ45 : 1
• TV-Out : None
Audio Azalia interface, ALC888
Short-Cut Keys Power on, Email, Internet, Wireless LAN, Personal Setting
Battery Pack & Life Li-ion 6 cells battery (4400mAh)
AC Adapter 19V DC, 90W/Input: 100~240V AC, 50/60Hz universal
Dimension
Weight 7.60 lbs ( full system with 6 cell battery )

Maybe this is a long shot, but it might be related: I'm no longer using its "official" AC adapter, as it crashed. I got one from a very good store here in Brazil and paid big on it. I figure it's better to use local AC than from other country as its components are assembled for our local power structure and tested here as well, so are less likely to malfunction again.

Believe it or not, I had many issues with power and computers in the past (way over 5 years ago) that were really hard to diagnose. I was getting random blue screens of doom and it was proven to be due to power instability.