After a bit more testing I can confirm that putting the option "suspend" into "when laptop lid is closed" will result in the computer being suspended.
The problem appears to be that the computer is taking a very long time to suspend which makes people think that the computer isn't "suspending".
After a bit more testing I can confirm that putting the option "suspend" into "when laptop lid is closed" will result in the computer being suspended.
The problem appears to be that the computer is taking a very long time to suspend which makes people think that the computer isn't "suspending".