Ubuntu has stopped recognizing my ipod

[Anders]

Binary package hint: udev

Until recently when I plugged in my ipod, an icon appeared on my desktop within a short amount of time. It was also automatically recognized by Amarok etc.

For some unknown reason, this has stopped working. When I plug in my ipod now, it starts displaying the "Do not disconnect" message as expected (meaning something has mounted its file system(s), but nothing appears on my desktop and I can not detect the ipod in its usual location ( /media/ANDERS JACO ) in Amarok.

Attached below the relevant extract from the syslog when I plug in the ipod:

Jun 19 17:33:32 plasken -- MARK --
Jun 19 17:35:06 plasken ntpd[7661]: synchronized to 193.62.22.98, stratum 1
Jun 19 17:38:19 plasken kernel: [ 3910.312690] usb 4-2: new full speed USB device using uhci_hcd and address 2
Jun 19 17:38:19 plasken kernel: [ 3910.436570] usb 4-2: device descriptor read/64, error -71
Jun 19 17:38:19 plasken kernel: [ 3910.665300] usb 4-2: device descriptor read/64, error -71
Jun 19 17:38:19 plasken kernel: [ 3910.881538] usb 4-2: new full speed USB device using uhci_hcd and address 3
Jun 19 17:38:20 plasken kernel: [ 3911.005423] usb 4-2: device descriptor read/64, error -71
Jun 19 17:38:20 plasken kernel: [ 3911.226952] usb 4-2: device descriptor read/64, error -71
Jun 19 17:38:20 plasken kernel: [ 3911.442904] usb 4-2: new full speed USB device using uhci_hcd and address 4
Jun 19 17:38:20 plasken kernel: [ 3911.853632] usb 4-2: device not accepting address 4, error -71
Jun 19 17:38:21 plasken kernel: [ 3911.966821] usb 4-2: new full speed USB device using uhci_hcd and address 5
Jun 19 17:38:21 plasken kernel: [ 3912.384104] usb 4-2: device not accepting address 5, error -71
Jun 19 17:38:23 plasken kernel: [ 3914.619295] usb 1-4: new high speed USB device using ehci_hcd and address 7
Jun 19 17:38:23 plasken kernel: [ 3914.757088] usb 1-4: configuration #1 chosen from 1 choice
Jun 19 17:38:23 plasken kernel: [ 3914.757208] scsi12 : SCSI emulation for USB Mass Storage devices
Jun 19 17:38:23 plasken kernel: [ 3914.757252] usb-storage: device found at 7
Jun 19 17:38:23 plasken kernel: [ 3914.757254] usb-storage: waiting for device to settle before scanning
Jun 19 17:38:23 plasken NetworkManager: <debug info>^I[1182271103.878227] nm_hal_device_added (): New device added (hal udi is '/org/freedesktop/Hal/devices/usb_device_5ac_1201_00000015A358').
Jun 19 17:38:24 plasken NetworkManager: <debug info>^I[1182271104.285870] nm_hal_device_added (): New device added (hal udi is '/org/freedesktop/Hal/devices/usb_device_5ac_1201_00000015A358_if0').
Jun 19 17:38:24 plasken NetworkManager: <debug info>^I[1182271104.316492] nm_hal_device_added (): New device added (hal udi is '/org/freedesktop/Hal/devices/usb_device_5ac_1201_00000015A358_usbraw').
Jun 19 17:38:28 plasken kernel: [ 3919.751474] usb-storage: device scan complete
Jun 19 17:38:28 plasken kernel: [ 3919.762602] scsi 12:0:0:0: Direct-Access Apple iPod 1.50 PQ: 0 ANSI: 0
Jun 19 17:38:32 plasken udevd-event[11726]: wait_for_sysfs: waiting for '/sys/devices/pci0000:00/0000:00:1a.7/usb1/1-4/1-4:1.0/host12/target12:0:0/12:0:0:0/ioerr_cnt' failed
Jun 19 17:38:32 plasken NetworkManager: <debug info>^I[1182271112.918024] nm_hal_device_added (): New device added (hal udi is '/org/freedesktop/Hal/devices/usb_device_5ac_1201_00000015A358_if0_scsi_host').
Jun 19 17:38:32 plasken NetworkManager: <debug info>^I[1182271112.922028] nm_hal_device_added (): New device added (hal udi is '/org/freedesktop/Hal/devices/usb_device_5ac_1201_00000015A358_if0_scsi_host_scsi_device_lun0').
Jun 19 17:38:41 plasken kernel: [ 3919.788922] sdh: Spinning up disk...............ready
Jun 19 17:38:41 plasken kernel: [ 3932.220738] SCSI device sdh: 78126048 512-byte hdwr sectors (40001 MB)
Jun 19 17:38:41 plasken kernel: [ 3932.221608] sdh: Write Protect is off
Jun 19 17:38:41 plasken kernel: [ 3932.221612] sdh: Mode Sense: 33 00 00 00
Jun 19 17:38:41 plasken kernel: [ 3932.221614] sdh: assuming drive cache: write through
Jun 19 17:38:41 plasken kernel: [ 3932.223738] SCSI device sdh: 78126048 512-byte hdwr sectors (40001 MB)
Jun 19 17:38:41 plasken kernel: [ 3932.224605] sdh: Write Protect is off
Jun 19 17:38:41 plasken kernel: [ 3932.224609] sdh: Mode Sense: 33 00 00 00
Jun 19 17:38:41 plasken kernel: [ 3932.224612] sdh: assuming drive cache: write through
Jun 19 17:38:41 plasken kernel: [ 3932.224615] sdh: sdh1 sdh2
Jun 19 17:38:41 plasken kernel: [ 3932.290517] sd 12:0:0:0: Attached scsi removable disk sdh
Jun 19 17:38:41 plasken kernel: [ 3932.290569] sd 12:0:0:0: Attached scsi generic sg9 type 0
Jun 19 17:38:41 plasken NetworkManager: <debug info>^I[1182271121.421789] nm_hal_device_added (): New device added (hal udi is '/org/freedesktop/Hal/devices/usb_device_5ac_1201_00000015A358_if0_scsi_host_scsi_device_lun0_scsi_generic').

[Tim Hull (thully)]

I have experienced this as well - on the latest Gutsy, plugging in an iPod will display the "Do not disconnect" message, but the iPod won't appear on the desktop or in rhythmbox. However, if you open Nautilus and manually mount the iPod, everything appears to work fine. Hence, it does seem that Ubuntu is recognizing iPods - however, it is not mounting them by default as it did in the past.

Devs: Is there any recent changes in udev that could cause this? Is it by design that iPods are no longer mounted by default? If so, could this be reverted to the previous behavior?

[Anders (andersja+launchpad-net)]

Tim: how do you manually mount the iPod in Nautilus?

[Tim Hull (thully)]

Open "Computer" (Places-Computer in GNOME) and double-click the iPod device
icon (it will show up if the iPod is plugged in but the iPod will not be
mounted).
On 7/1/07, Anders <email address hidden> wrote:
>
> Tim: how do you manually mount the iPod in Nautilus?
>
> --
> Ubuntu has stopped recognizing my ipod
> https://bugs.launchpad.net/bugs/121203
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[Anders (andersja+launchpad-net)]

Bizarrely I plugged the ipod in now and the ipod got automounted and 'Music Player' started. Ah well... one of those things presumably... I'm assuming there's an option somewhere for NOT starting music player every time i connect a music player?

Cheers again!

Anders

[Anders (andersja+launchpad-net)]

And it stioll doesn't work for my other ipod, an 8 gig 2nd gen nano. Ipod gets recognized, shows up in Nautilus but can not be mounted with a right-click. Relevant syslog extract and screenshot attached.

Jul 2 20:03:16 plasken kernel: [1134631.511922] usb 1-4: new high speed USB device using ehci_hcd and address 13
Jul 2 20:03:17 plasken kernel: [1134631.645750] usb 1-4: configuration #1 chosen from 2 choices
Jul 2 20:03:17 plasken kernel: [1134631.645988] scsi17 : SCSI emulation for USB Mass Storage devices
Jul 2 20:03:17 plasken kernel: [1134631.646039] usb-storage: device found at 13
Jul 2 20:03:17 plasken kernel: [1134631.646041] usb-storage: waiting for device to settle before scanning
Jul 2 20:03:17 plasken NetworkManager: <debug info>^I[1183402997.035092] nm_hal_device_added (): New device added (hal udi is '/org/freedesktop/Hal/devices/usb_device_5ac_1260_000A270018ED9F06').
Jul 2 20:03:17 plasken NetworkManager: <debug info>^I[1183402997.094787] nm_hal_device_added (): New device added (hal udi is '/org/freedesktop/Hal/devices/usb_device_5ac_1260_000A270018ED9F06_if0').
Jul 2 20:03:17 plasken NetworkManager: <debug info>^I[1183402997.106439] nm_hal_device_added (): New device added (hal udi is '/org/freedesktop/Hal/devices/usb_device_5ac_1260_000A270018ED9F06_usbraw').
Jul 2 20:03:22 plasken kernel: [1134636.640268] usb-storage: device scan complete
Jul 2 20:03:22 plasken kernel: [1134636.642515] scsi 17:0:0:0: Direct-Access Apple iPod 1.62 PQ: 0 ANSI: 0
Jul 2 20:03:22 plasken kernel: [1134636.644739] SCSI device sdh: 3964928 2048-byte hdwr sectors (8120 MB)
Jul 2 20:03:22 plasken kernel: [1134636.645737] sdh: Write Protect is off
Jul 2 20:03:22 plasken kernel: [1134636.645740] sdh: Mode Sense: 68 00 00 08
Jul 2 20:03:22 plasken kernel: [1134636.645743] sdh: assuming drive cache: write through
Jul 2 20:03:22 plasken kernel: [1134636.647735] SCSI device sdh: 3964928 2048-byte hdwr sectors (8120 MB)
Jul 2 20:03:22 plasken kernel: [1134636.648734] sdh: Write Protect is off
Jul 2 20:03:22 plasken kernel: [1134636.648737] sdh: Mode Sense: 68 00 00 08
Jul 2 20:03:22 plasken kernel: [1134636.648740] sdh: assuming drive cache: write through
Jul 2 20:03:22 plasken kernel: [1134636.648743] sdh: sdh1 sdh2
Jul 2 20:03:22 plasken kernel: [1134636.651268] sd 17:0:0:0: Attached scsi removable disk sdh
Jul 2 20:03:22 plasken kernel: [1134636.651318] sd 17:0:0:0: Attached scsi generic sg9 type 0
Jul 2 20:03:22 plasken NetworkManager: <debug info>^I[1183403002.076506] nm_hal_device_added (): New device added (hal udi is '/org/freedesktop/Hal/devices/usb_device_5ac_1260_000A270018ED9F06_if0_scsi_host').
Jul 2 20:03:22 plasken NetworkManager: <debug info>^I[1183403002.083444] nm_hal_device_added (): New device added (hal udi is '/org/freedesktop/Hal/devices/usb_device_5ac_1260_000A270018ED9F06_if0_scsi_host_scsi_device_lun0').
Jul 2 20:03:22 plasken NetworkManager: <debug info>^I[1183403002.084889] nm_hal_device_added (): New device added (hal udi is '/org/freedesktop/Hal/devices/usb_device_5ac_1260_000A270018ED9F06_if0_scsi_host_scsi_device_lun0_scsi_generic').
Jul 2 20:03:22 plasken NetworkManager: ...

[Anders (andersja+launchpad-net)]

Additional screenshot. Selecting mount yields NO ACTION.

[Anders (andersja+launchpad-net)]

Interestingly, my wife got her ipod automounted when she logged in (the ipod reported in above screenshot as not possible to mount even manually for me).

Looks like some more work needs to go into the consistency of handling of these devices, ideally (feature request) a friendly GUI allowing user to:
* get a notification when a new device has been connected
* select what to do with it (one-off and/or permanently, e.g. I'd prefer amarok than the default Gnome Music Player to be opened)
* manage users/permissions

[[e-mail] (kaotiks)]

I get no option to mount the Ipod, plus, no indication that the system has even recognized that it has been plugged in at all.

[Arthur Penn (arthur-penn)]

My 8 GB iPod nano no longer mounts in Ubuntu automatically.

dmesg output:
[153834.075252] usb 4-3: new high speed USB device using ehci_hcd and address 7
[153834.208755] usb 4-3: configuration #1 chosen from 2 choices
[153834.209103] scsi6 : SCSI emulation for USB Mass Storage devices
[153834.209375] usb-storage: device found at 7
[153834.209378] usb-storage: waiting for device to settle before scanning
[153839.203804] usb-storage: device scan complete
[153839.206430] scsi 6:0:0:0: Direct-Access Apple iPod 1.62 PQ: 0 ANSI: 0
[153839.209644] sd 6:0:0:0: [sdc] 3964928 2048-byte hardware sectors (8120 MB)
[153839.210506] sd 6:0:0:0: [sdc] Write Protect is off
[153839.210511] sd 6:0:0:0: [sdc] Mode Sense: 68 00 00 08
[153839.210514] sd 6:0:0:0: [sdc] Assuming drive cache: write through
[153839.212626] sd 6:0:0:0: [sdc] 3964928 2048-byte hardware sectors (8120 MB)
[153839.213531] sd 6:0:0:0: [sdc] Write Protect is off
[153839.213538] sd 6:0:0:0: [sdc] Mode Sense: 68 00 00 08
[153839.213540] sd 6:0:0:0: [sdc] Assuming drive cache: write through
[153839.213546] sdc: sdc1 sdc2
[153839.216322] sd 6:0:0:0: [sdc] Attached SCSI removable disk
[153839.216390] sd 6:0:0:0: Attached scsi generic sg4 type 0

syslog output:

Sep 23 16:30:11 pipistrelle kernel: [153834.075252] usb 4-3: new high speed USB device using ehci_hcd and address 7
Sep 23 16:30:11 pipistrelle kernel: [153834.208755] usb 4-3: configuration #1 chosen from 2 choices
Sep 23 16:30:11 pipistrelle kernel: [153834.209103] scsi6 : SCSI emulation for USB Mass Storage devices
Sep 23 16:30:11 pipistrelle kernel: [153834.209375] usb-storage: device found at 7
Sep 23 16:30:11 pipistrelle kernel: [153834.209378] usb-storage: waiting for device to settle before scanning
Sep 23 16:30:11 pipistrelle NetworkManager: <debug> [1190579411.343385] nm_hal_device_added(): New device added (hal udi is '/org/freedesktop/Hal/devices/usb_device_5ac_1260_000A27001927FBE8').
Sep 23 16:30:11 pipistrelle NetworkManager: <debug> [1190579411.387046] nm_hal_device_added(): New device added (hal udi is '/org/freedesktop/Hal/devices/usb_device_5ac_1260_000A27001927FBE8_if0').
Sep 23 16:30:11 pipistrelle NetworkManager: <debug> [1190579411.443353] nm_hal_device_added(): New device added (hal udi is '/org/freedesktop/Hal/devices/usb_device_5ac_1260_000A27001927FBE8_usbraw').
Sep 23 16:30:16 pipistrelle kernel: [153839.203804] usb-storage: device scan complete
Sep 23 16:30:16 pipistrelle kernel: [153839.206430] scsi 6:0:0:0: Direct-Access Apple iPod 1.62 PQ: 0 ANSI: 0
Sep 23 16:30:16 pipistrelle kernel: [153839.209644] sd 6:0:0:0: [sdc] 3964928 2048-byte hardware sectors (8120 MB)
Sep 23 16:30:16 pipistrelle kernel: [153839.210506] sd 6:0:0:0: [sdc] Write Protect is off
Sep 23 16:30:16 pipistrelle kernel: [153839.210511] sd 6:0:0:0: [sdc] Mode Sense: 68 00 00 08
Sep 23 16:30:16 pipistrelle kernel: [153839.210514] sd 6:0:0:0: [sdc] Assuming drive cache: write through
Sep 23 16:30:16 pipistrelle kernel: [153839.212626] sd 6:0:0:0: [sdc] 3964928 2048-byte hardware sectors (8120 MB)
Sep 23 16:30:16 pipistrelle kernel: [153839.213531] sd 6:0:0:0: [sdc] Write Protect is off
Sep 23 16:30:16 ...

[Arthur Penn (arthur-penn)]

UPDATE: I found the following information on ubuntuforums.org (http://ubuntuforums.org/showthread.php?t=531953&highlight=ipod+gutsy) that fixed my problem:

Originally Posted by Bluecube
Try removing this file if it's present -

/usr/share/hal/fdi/policy/gparted-disable-automount.fdi

Others are thinking this is due to the upgrade from Feisty.

[Marco Pessoa (p-de-pessoa)]

I didn't have such file in my system and none of the options have worked. I get the following error message when I try to mount my Ipod nano (1G):

mount: wrong fs type, bad option, bad superblock on /dev/sda,
       missing codepage or helper program, or other error
       Sometimes useful info can be found on syslog - try
       "dmesg | tail" or something like that

After running "dmesg | tail" I get:

marco@marco:~$ dmesg | tail
[53287.277078] Inbound IN=ppp0 OUT= MAC= SRC=200.100.195.98 DST=200.101.75.234 LEN=48 TOS=0x00 PREC=0x00 TTL=122 ID=32605 DF PROTO=TCP SPT=4794 DPT=2967 WINDOW=8480 RES=0x00 SYN URGP=0
[53378.800249] FAT: Unrecognized mount option "usefree" or missing value
[53385.571321] Inbound IN=ppp0 OUT= MAC= SRC=69.210.122.79 DST=200.101.75.234 LEN=63 TOS=0x00 PREC=0x00 TTL=117 ID=21343 PROTO=UDP SPT=10381 DPT=53909 LEN=43
[53403.680425] FAT: bogus logical sector size 2
[53403.680438] VFS: Can't find a valid FAT filesystem on dev sda.
[53424.799690] Inbound IN=ppp0 OUT= MAC= SRC=201.3.159.197 DST=200.101.75.234 LEN=48 TOS=0x00 PREC=0x00 TTL=120 ID=61099 DF PROTO=TCP SPT=1808 DPT=17959 WINDOW=64240 RES=0x00 SYN URGP=0
[53427.885889] Inbound IN=ppp0 OUT= MAC= SRC=201.3.159.197 DST=200.101.75.234 LEN=48 TOS=0x00 PREC=0x00 TTL=120 ID=61181 DF PROTO=TCP SPT=1808 DPT=17959 WINDOW=64240 RES=0x00 SYN URGP=0
[53433.632897] Inbound IN=ppp0 OUT= MAC= SRC=201.3.159.197 DST=200.101.75.234 LEN=48 TOS=0x00 PREC=0x00 TTL=120 ID=61329 DF PROTO=TCP SPT=1808 DPT=17959 WINDOW=64240 RES=0x00 SYN URGP=0
[53442.886628] Inbound IN=ppp0 OUT= MAC= SRC=200.100.195.98 DST=200.101.75.234 LEN=48 TOS=0x00 PREC=0x00 TTL=122 ID=47206 DF PROTO=TCP SPT=3599 DPT=2967 WINDOW=8480 RES=0x00 SYN URGP=0
[53445.583060] Inbound IN=ppp0 OUT= MAC= SRC=200.100.195.98 DST=200.101.75.234 LEN=48 TOS=0x00 PREC=0x00 TTL=122 ID=47460 DF PROTO=TCP SPT=3599 DPT=2967 WINDOW=8480 RES=0x00 SYN URGP=0

[Henrik Nilsen Omma (henrik)]

Does this happen on a clean system (or a Live CD)? Does it happen with Hardy?

[alanbshepard70 (alanbshepard70)]

This has just started happening to me as well. My ipod has been mounting fine for months from a hard drive install of Ubuntu 7.10 but now it does not. I later discovered that my DVD and CD ROM drives don't mount anymore either. I can manually mount the drives and ipod but they mount in a read only mode (expected for CDs and DVDs but not the ipod). I've made no changes to my system to cause this. The only thing I've done is run updates when they pop up.

[Anders (andersja+launchpad-net)]

@Henrik this used to work fine on hardy until maybe a week ago. I've raised Bug #192217 as I can't tell whether it's for the same reason as in this bug

[Andrew Melo (andrew-melo)]

@Henrik

I can confirm this too under Hardy. Under Gnome, the ipod shows up in the desktop but neither rhythembox or Amarok (which is my default) show up. Once I eject the ipod through nautilous, the partition is unmounted, but the drive isn't ejected, I have to manually do that to get the "Do not disconnect" window to show up.

when trying to force amarok to autodetect the devices, I get: "No new media devices were found. If you feel this is an error, ensure that the DBUS and HAL daemons are running and KDE was built with support for them. You can test this by running "dcop kded mediamanager fullList" in a Konsole window."

Running the suggestion says:
amelo@amelo-laptop:~$ dcop kded mediamanager fullList
/org/freedesktop/Hal/devices/volume_uuid_890C_F46A
sdb2
ANDREW'S IP

true
/dev/sdb2
/media/ANDREW'S IP
vfat
true

media/removable_mounted
ipod_mount
false

If there's something you need further, I can provide it.

[davebv (dave-bv)]

I have the same issue in Hardy. It happened the first time in Gutsy with the ppa packages from kubuntu-members-kde4.

[Harald Sitter (apachelogger)]

I will try to track down this issue, tomorrow morning with a friend's iPod.... since Canonical still didn't sponsor me an iPod to ensure it is working at all times with Ubuntu Linux.

[davebv (dave-bv)]

Could it be possible to be related with this bugs?

https://bugs.launchpad.net/ubuntu/+source/kdebase-runtime/+bug/200154

https://bugs.launchpad.net/ubuntu/+source/amarok/+bug/186384

[Ken Ryan (linuxryan)]

I initially had the ipod mount failure (heron upgraded from Gutsy upgraded from Feisty).

After I installed the "ipod" package it mounted (and brought up the wrong program, I haven't figured
out where the autorun settings moved to, it isn't under "Removable Drives and Media" anymore).

Just my $0.02...

[Dave (davewandrews)]

I'm getting errors trying to mount my old iPod mini. It worked perfectly in Gutsy. I wiped out Gutsy and did a fresh install of Heron - running Gnome. I usually use hipo.
here is the tail of dmesg
[ 6405.923086] usb 5-5: new high speed USB device using ehci_hcd and address 8
[ 6406.055893] usb 5-5: configuration #1 chosen from 1 choice
[ 6406.083058] scsi7 : SCSI emulation for USB Mass Storage devices
[ 6406.091121] usb-storage: device found at 8
[ 6406.091128] usb-storage: waiting for device to settle before scanning
[ 6411.081569] usb-storage: device scan complete
[ 6411.082443] scsi 7:0:0:0: Direct-Access Apple iPod 1.62 PQ: 0 ANSI: 0
[ 6411.086513] sd 7:0:0:0: [sdb] 12000555 512-byte hardware sectors (6144 MB)
[ 6411.087755] sd 7:0:0:0: [sdb] Write Protect is off
[ 6411.087760] sd 7:0:0:0: [sdb] Mode Sense: 64 00 00 08
[ 6411.087762] sd 7:0:0:0: [sdb] Assuming drive cache: write through
[ 6411.089747] sd 7:0:0:0: [sdb] 12000555 512-byte hardware sectors (6144 MB)
[ 6411.090619] sd 7:0:0:0: [sdb] Write Protect is off
[ 6411.090624] sd 7:0:0:0: [sdb] Mode Sense: 64 00 00 08
[ 6411.090626] sd 7:0:0:0: [sdb] Assuming drive cache: write through
[ 6411.090632] sdb: [mac] sdb1 sdb2 sdb3
[ 6411.334400] sd 7:0:0:0: [sdb] Attached SCSI removable disk
[ 6411.334473] sd 7:0:0:0: Attached scsi generic sg2 type 0
[ 6411.644171] usb 5-5: reset high speed USB device using ehci_hcd and address 8
[ 6441.830585] usb 5-5: reset high speed USB device using ehci_hcd and address 8

It shows up under Nautilus but cannot be opened. The error is: Unable to mount location no media in drive.
dmesg now shows:
[ 6452.055054] usb 5-5: reset high speed USB device using ehci_hcd and address 8
[ 6468.367920] usb 5-5: reset high speed USB device using ehci_hcd and address 8
[ 6468.615446] usb 5-5: reset high speed USB device using ehci_hcd and address 8
[ 6478.839946] usb 5-5: reset high speed USB device using ehci_hcd and address 8
[ 6478.972775] sd 7:0:0:0: Device offlined - not ready after error recovery
[ 6478.972798] sd 7:0:0:0: [sdb] Result: hostbyte=DID_ABORT driverbyte=DRIVER_OK,SUGGEST_OK
[ 6478.972804] end_request: I/O error, dev sdb, sector 12000545
[ 6478.972808] printk: 53 messages suppressed.
[ 6478.972812] Buffer I/O error on device sdb, logical block 12000545
[ 6478.972819] Buffer I/O error on device sdb, logical block 12000546
[ 6478.972822] Buffer I/O error on device sdb, logical block 12000547
[ 6478.972825] Buffer I/O error on device sdb, logical block 12000548
[ 6478.972828] Buffer I/O error on device sdb, logical block 12000549
[ 6478.972831] Buffer I/O error on device sdb, logical block 12000550
[ 6478.972835] Buffer I/O error on device sdb, logical block 12000551
[ 6478.973738] sd 7:0:0:0: rejecting I/O to offline device
[ 6478.973743] Buffer I/O error on device sdb, logical block 12000545
[ 6478.973747] Buffer I/O error on device sdb, logical block 12000546
[ 6478.973750] Buffer I/O error on device sdb, logical block 12000547
[ 6478.974590] sd 7:0:0:0: rejecting I/O to offline device
[ 6478.974599] sd 7:0:0:0: rejecting I/O to offline device
[ 6478.974605] sd 7:0:0:0: rejecting I/O to offline device
[ 6478.974611] sd 7:0:0:...

[Luis Mondesi (lemsx1)]

I spent my best part of today trying to figure out why this happens... I took my ipod to a friends system and he's using Hardy (32bit). The system works fine and the ipod launches Amarok (System->Preferences->Preferred Appliactions changed to launch Amarok when the ipod is plugged in. I'm using Ubuntu and not Kubuntu by the way...)

I brought the ipod back home (fresh install 64bit Hardy) and the ipod doesn't mount automatically. Right-clicking on the icon under "Computer" does not mount it either. However, if I install "pmount" and do:

pmount /dev/sdf3

The device mounts properly and Amarok recognizes it. So, I'm almost certain this has something to do with gvfs*.

Ah, under the Sessions control panel there is a session that's supposed to launch "gnome-volume-manager" like:

/usr/lib/gnome-volume-manager/gnome-volume-manager --sm-disable

However, this does not seem to be running, and running this by hand does nothing. I'm not sure if or how gvfs works with gnome-volume-manager. What I do know is that this is all getting to be too damn complicated. Usually complex systems break more often (and harder) than simpler ones!

[Luis Mondesi (lemsx1)]

Well, I think this is a good hint:

** (gnome-mount:3710): WARNING **: Caught exception 'Another client is already authenticating. Please try again later.'

I got this after I logged out, switched to a console. pkill -U all processes under my user name (from another user). Then went into /tmp and rm -fr * files as the user that's having the problems.

Once I logged in, I got the error mentioned above from ~/.xsession-errors.

Hope this helps somebody fix this problem.

[Dave (davewandrews)]

The problem turned out to be with the USB 2 driver. The work around is to run sudo modprobe -r ehci_hcd
The problem is resolved when you upgrade the kernel
fixed in the 2.6.24-19-generic kernel of Hardy

[Andrew Ash (ash211)]

Excellent, Dave. Can anyone else confirm the fix for their iPod ?

[Sebastien Bacher (seb128)]

does anybody stil get the issue in intrepid or jaunty? could you describe how to trigger it easily? that doesn't seem to be a gnome-mount bug

[Jonathan Thomas (echidnaman)]

Nor would it seem to be an amarok bug, so marking incomplete accordingly.

[Jonathan Thomas (echidnaman)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!