2018-04-25 14:24:49 |
Taihsiang Ho |
bug |
|
|
added bug |
2018-04-25 14:29:06 |
Taihsiang Ho |
description |
Dell XPS 13 9360 (CID 201606-22338)
pre-installed image Xenial
[Description]
When I tried to perform 16.04 --> 18.04 update, the update process failed. The process guide me to file this bug report.
[Steps to reproduce]
1. Update the system to the latest stack by "sudo apt-get update; sudo apt-get dist-upgrade -y"
2. Reboot
3. Make sure /etc/update-manager/release-upgrades is able to update.
4. Perform the release update: "sudo apt-get update; sudo do-release-upgrade -d"
We should use "-d" because bionic beaver has not been officially released yet.
[Expected Result]
The release update completed and I could start using Bionic instead of Xenial.
[Actual Result]
The update process failed. It shows the error message[1] and automatically asking for filing this bug report.
[1]
Preparing to unpack .../qml-module-qtquick-dialogs_5.9.5-0ubuntu1_amd64.deb ...
Unpacking qml-module-qtquick-dialogs:amd64 (5.9.5-0ubuntu1) over (5.5.1-1ubuntu1) ...
Preparing to unpack .../qml-module-qtquick-window2_5.9.5-0ubuntu1_amd64.deb ...
Unpacking qml-module-qtquick-window2:amd64 (5.9.5-0ubuntu1) over (5.5.1-2ubuntu6) ...
(Reading database ... 253705 files and directories currently installed.)
Removing unity-webapps-common (2.4.17+15.10.20150616-0ubuntu2) ...
Removing unity-webapps-service (2.5.0~+16.04.20160201-0ubuntu1) ...
Removing webapp-container (0.23+16.04.20161028-0ubuntu2) ...
Removing webbrowser-app (0.23+16.04.20161028-0ubuntu2) ...
dpkg: cycle found while processing triggers:
chain of packages whose triggers are or may be responsible:
bamfdaemon -> gnome-menus
packages' pending triggers which are or may be unresolvable:
gnome-menus: /usr/share/applications
bamfdaemon: /usr/share/applications
libglib2.0-0:amd64: /usr/share/glib-2.0/schemas
desktop-file-utils: /usr/share/applications
mime-support: /usr/share/applications
dpkg: error processing package gnome-menus (--remove):
triggers looping, abandoned
Processing triggers for desktop-file-utils (0.22-1ubuntu5.1) ...
Processing triggers for mime-support (3.59ubuntu1) ...
Processing triggers for libglib2.0-0:amd64 (2.48.2-0ubuntu1) ...
Errors were encountered while processing:
gnome-menus
ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/gnome-menus.0.crash'
Exception during pm.DoInstall(): E:Sub-process /usr/bin/dpkg returned an error code (1)
*** Send problem report to the developers?
After the problem report has been sent, please fill out the form in the
automatically opened web browser.
What would you like to do? Your options are:
S: Send report (376.4 KB)
V: View report
K: Keep report file for sending later or copying to somewhere else
I: Cancel and ignore future crashes of this program version
C: Cancel
Please choose (S/V/K/I/C):
====================================================================================
ProblemType: Package
DistroRelease: Ubuntu 18.04
Package: gnome-menus 3.13.3-6ubuntu3.1
ProcVersionSignature: Ubuntu 4.4.0-121.145-generic 4.4.117
Uname: Linux 4.4.0-121-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.16
Architecture: amd64
Date: Wed Apr 25 22:00:01 2018
Dependencies:
DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-xenial-amd64-20160624-2
ErrorMessage: triggers looping, abandoned
InstallationDate: Installed on 2018-04-25 (0 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47
RelatedPackageVersions:
dpkg 1.18.4ubuntu1.4
apt 1.2.26
SourcePackage: gnome-menus
Title: package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: triggers looping, abandoned
UpgradeStatus: Upgraded to bionic on 2018-04-25 (0 days ago) |
Dell XPS 13 9360 (CID 201606-22338)
pre-installed image Xenial
[Description]
When I tried to perform 16.04 --> 18.04 update, the update process failed. The process guide me to file this bug report.
[Steps to reproduce]
1. Update the system to the latest stack by "sudo apt-get update; sudo apt-get dist-upgrade -y"
2. Reboot
3. Make sure /etc/update-manager/release-upgrades is able to update (The configuration value of "Prompt" should be "lts", namely "Prompt=lts", not "Prompt=never").
4. Perform the release update: "sudo apt-get update; sudo do-release-upgrade -d"
We should use "-d" because bionic beaver has not been officially released yet.
[Expected Result]
The release update completed and I could start using Bionic instead of Xenial.
[Actual Result]
The update process failed. It shows the error message[1] and automatically asking for filing this bug report.
[1]
Preparing to unpack .../qml-module-qtquick-dialogs_5.9.5-0ubuntu1_amd64.deb ...
Unpacking qml-module-qtquick-dialogs:amd64 (5.9.5-0ubuntu1) over (5.5.1-1ubuntu1) ...
Preparing to unpack .../qml-module-qtquick-window2_5.9.5-0ubuntu1_amd64.deb ...
Unpacking qml-module-qtquick-window2:amd64 (5.9.5-0ubuntu1) over (5.5.1-2ubuntu6) ...
(Reading database ... 253705 files and directories currently installed.)
Removing unity-webapps-common (2.4.17+15.10.20150616-0ubuntu2) ...
Removing unity-webapps-service (2.5.0~+16.04.20160201-0ubuntu1) ...
Removing webapp-container (0.23+16.04.20161028-0ubuntu2) ...
Removing webbrowser-app (0.23+16.04.20161028-0ubuntu2) ...
dpkg: cycle found while processing triggers:
chain of packages whose triggers are or may be responsible:
bamfdaemon -> gnome-menus
packages' pending triggers which are or may be unresolvable:
gnome-menus: /usr/share/applications
bamfdaemon: /usr/share/applications
libglib2.0-0:amd64: /usr/share/glib-2.0/schemas
desktop-file-utils: /usr/share/applications
mime-support: /usr/share/applications
dpkg: error processing package gnome-menus (--remove):
triggers looping, abandoned
Processing triggers for desktop-file-utils (0.22-1ubuntu5.1) ...
Processing triggers for mime-support (3.59ubuntu1) ...
Processing triggers for libglib2.0-0:amd64 (2.48.2-0ubuntu1) ...
Errors were encountered while processing:
gnome-menus
ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/gnome-menus.0.crash'
Exception during pm.DoInstall(): E:Sub-process /usr/bin/dpkg returned an error code (1)
*** Send problem report to the developers?
After the problem report has been sent, please fill out the form in the
automatically opened web browser.
What would you like to do? Your options are:
S: Send report (376.4 KB)
V: View report
K: Keep report file for sending later or copying to somewhere else
I: Cancel and ignore future crashes of this program version
C: Cancel
Please choose (S/V/K/I/C):
...... (a lot of them)
qml-module-qtquick-controls2:amd64
qml-module-org-kde-kconfig:amd64
libunity-control-center1
libqt5quickcontrols2-5:amd64
libglib2.0-bin
libkf5plasma5:amd64
locales
qml-module-qtqml-models2:amd64
libkf5coreaddons5:amd64
gir1.2-goa-1.0:amd64
libwebkit2gtk-4.0-37:amd64
Processing was halted because there were too many errors.
Upgrade complete
The upgrade has completed but there were errors during the upgrade
process.
To continue please press [ENTER]
ubuntu@201606-22338:~$
==========================================================================
ProblemType: Package
DistroRelease: Ubuntu 18.04
Package: gnome-menus 3.13.3-6ubuntu3.1
ProcVersionSignature: Ubuntu 4.4.0-121.145-generic 4.4.117
Uname: Linux 4.4.0-121-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.16
Architecture: amd64
Date: Wed Apr 25 22:00:01 2018
Dependencies:
DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-xenial-amd64-20160624-2
ErrorMessage: triggers looping, abandoned
InstallationDate: Installed on 2018-04-25 (0 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47
RelatedPackageVersions:
dpkg 1.18.4ubuntu1.4
apt 1.2.26
SourcePackage: gnome-menus
Title: package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: triggers looping, abandoned
UpgradeStatus: Upgraded to bionic on 2018-04-25 (0 days ago) |
|
2018-04-25 14:29:43 |
Taihsiang Ho |
description |
Dell XPS 13 9360 (CID 201606-22338)
pre-installed image Xenial
[Description]
When I tried to perform 16.04 --> 18.04 update, the update process failed. The process guide me to file this bug report.
[Steps to reproduce]
1. Update the system to the latest stack by "sudo apt-get update; sudo apt-get dist-upgrade -y"
2. Reboot
3. Make sure /etc/update-manager/release-upgrades is able to update (The configuration value of "Prompt" should be "lts", namely "Prompt=lts", not "Prompt=never").
4. Perform the release update: "sudo apt-get update; sudo do-release-upgrade -d"
We should use "-d" because bionic beaver has not been officially released yet.
[Expected Result]
The release update completed and I could start using Bionic instead of Xenial.
[Actual Result]
The update process failed. It shows the error message[1] and automatically asking for filing this bug report.
[1]
Preparing to unpack .../qml-module-qtquick-dialogs_5.9.5-0ubuntu1_amd64.deb ...
Unpacking qml-module-qtquick-dialogs:amd64 (5.9.5-0ubuntu1) over (5.5.1-1ubuntu1) ...
Preparing to unpack .../qml-module-qtquick-window2_5.9.5-0ubuntu1_amd64.deb ...
Unpacking qml-module-qtquick-window2:amd64 (5.9.5-0ubuntu1) over (5.5.1-2ubuntu6) ...
(Reading database ... 253705 files and directories currently installed.)
Removing unity-webapps-common (2.4.17+15.10.20150616-0ubuntu2) ...
Removing unity-webapps-service (2.5.0~+16.04.20160201-0ubuntu1) ...
Removing webapp-container (0.23+16.04.20161028-0ubuntu2) ...
Removing webbrowser-app (0.23+16.04.20161028-0ubuntu2) ...
dpkg: cycle found while processing triggers:
chain of packages whose triggers are or may be responsible:
bamfdaemon -> gnome-menus
packages' pending triggers which are or may be unresolvable:
gnome-menus: /usr/share/applications
bamfdaemon: /usr/share/applications
libglib2.0-0:amd64: /usr/share/glib-2.0/schemas
desktop-file-utils: /usr/share/applications
mime-support: /usr/share/applications
dpkg: error processing package gnome-menus (--remove):
triggers looping, abandoned
Processing triggers for desktop-file-utils (0.22-1ubuntu5.1) ...
Processing triggers for mime-support (3.59ubuntu1) ...
Processing triggers for libglib2.0-0:amd64 (2.48.2-0ubuntu1) ...
Errors were encountered while processing:
gnome-menus
ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/gnome-menus.0.crash'
Exception during pm.DoInstall(): E:Sub-process /usr/bin/dpkg returned an error code (1)
*** Send problem report to the developers?
After the problem report has been sent, please fill out the form in the
automatically opened web browser.
What would you like to do? Your options are:
S: Send report (376.4 KB)
V: View report
K: Keep report file for sending later or copying to somewhere else
I: Cancel and ignore future crashes of this program version
C: Cancel
Please choose (S/V/K/I/C):
...... (a lot of them)
qml-module-qtquick-controls2:amd64
qml-module-org-kde-kconfig:amd64
libunity-control-center1
libqt5quickcontrols2-5:amd64
libglib2.0-bin
libkf5plasma5:amd64
locales
qml-module-qtqml-models2:amd64
libkf5coreaddons5:amd64
gir1.2-goa-1.0:amd64
libwebkit2gtk-4.0-37:amd64
Processing was halted because there were too many errors.
Upgrade complete
The upgrade has completed but there were errors during the upgrade
process.
To continue please press [ENTER]
ubuntu@201606-22338:~$
==========================================================================
ProblemType: Package
DistroRelease: Ubuntu 18.04
Package: gnome-menus 3.13.3-6ubuntu3.1
ProcVersionSignature: Ubuntu 4.4.0-121.145-generic 4.4.117
Uname: Linux 4.4.0-121-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.16
Architecture: amd64
Date: Wed Apr 25 22:00:01 2018
Dependencies:
DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-xenial-amd64-20160624-2
ErrorMessage: triggers looping, abandoned
InstallationDate: Installed on 2018-04-25 (0 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47
RelatedPackageVersions:
dpkg 1.18.4ubuntu1.4
apt 1.2.26
SourcePackage: gnome-menus
Title: package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: triggers looping, abandoned
UpgradeStatus: Upgraded to bionic on 2018-04-25 (0 days ago) |
Dell XPS 13 9360 (CID 201606-22338)
pre-installed image Xenial
[Description]
When I tried to perform 16.04 --> 18.04 update, the update process failed. The process guide me to file this bug report.
[Steps to reproduce]
1. Update the system to the latest stack by "sudo apt-get update; sudo apt-get dist-upgrade -y"
2. Reboot
3. Make sure /etc/update-manager/release-upgrades is able to update (The configuration value of "Prompt" should be "lts", namely "Prompt=lts", not "Prompt=never").
4. Perform the release update: "sudo apt-get update; sudo do-release-upgrade -d"
We should use "-d" because bionic beaver has not been officially released yet.
[Expected Result]
The release update completed and I could start using Bionic instead of Xenial.
[Actual Result]
The update process failed. It shows the error message[1] and automatically asking for filing this bug report.
[1]
Preparing to unpack .../qml-module-qtquick-dialogs_5.9.5-0ubuntu1_amd64.deb ...
Unpacking qml-module-qtquick-dialogs:amd64 (5.9.5-0ubuntu1) over (5.5.1-1ubuntu1) ...
Preparing to unpack .../qml-module-qtquick-window2_5.9.5-0ubuntu1_amd64.deb ...
Unpacking qml-module-qtquick-window2:amd64 (5.9.5-0ubuntu1) over (5.5.1-2ubuntu6) ...
(Reading database ... 253705 files and directories currently installed.)
Removing unity-webapps-common (2.4.17+15.10.20150616-0ubuntu2) ...
Removing unity-webapps-service (2.5.0~+16.04.20160201-0ubuntu1) ...
Removing webapp-container (0.23+16.04.20161028-0ubuntu2) ...
Removing webbrowser-app (0.23+16.04.20161028-0ubuntu2) ...
dpkg: cycle found while processing triggers:
chain of packages whose triggers are or may be responsible:
bamfdaemon -> gnome-menus
packages' pending triggers which are or may be unresolvable:
gnome-menus: /usr/share/applications
bamfdaemon: /usr/share/applications
libglib2.0-0:amd64: /usr/share/glib-2.0/schemas
desktop-file-utils: /usr/share/applications
mime-support: /usr/share/applications
dpkg: error processing package gnome-menus (--remove):
triggers looping, abandoned
Processing triggers for desktop-file-utils (0.22-1ubuntu5.1) ...
Processing triggers for mime-support (3.59ubuntu1) ...
Processing triggers for libglib2.0-0:amd64 (2.48.2-0ubuntu1) ...
Errors were encountered while processing:
gnome-menus
ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/gnome-menus.0.crash'
Exception during pm.DoInstall(): E:Sub-process /usr/bin/dpkg returned an error code (1)
*** Send problem report to the developers?
After the problem report has been sent, please fill out the form in the
automatically opened web browser.
What would you like to do? Your options are:
S: Send report (376.4 KB)
V: View report
K: Keep report file for sending later or copying to somewhere else
I: Cancel and ignore future crashes of this program version
C: Cancel
Please choose (S/V/K/I/C):
...... (a lot of them)
qml-module-qtquick-controls2:amd64
qml-module-org-kde-kconfig:amd64
libunity-control-center1
libqt5quickcontrols2-5:amd64
libglib2.0-bin
libkf5plasma5:amd64
locales
qml-module-qtqml-models2:amd64
libkf5coreaddons5:amd64
gir1.2-goa-1.0:amd64
libwebkit2gtk-4.0-37:amd64
Processing was halted because there were too many errors.
Upgrade complete
The upgrade has completed but there were errors during the upgrade
process.
To continue please press [ENTER]
ubuntu@201606-22338:~$
==========================================================================
ProblemType: Package
DistroRelease: Ubuntu 18.04
Package: gnome-menus 3.13.3-6ubuntu3.1
ProcVersionSignature: Ubuntu 4.4.0-121.145-generic 4.4.117
Uname: Linux 4.4.0-121-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.16
Architecture: amd64
Date: Wed Apr 25 22:00:01 2018
Dependencies:
DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-xenial-amd64-20160624-2
ErrorMessage: triggers looping, abandoned
InstallationDate: Installed on 2018-04-25 (0 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47
RelatedPackageVersions:
dpkg 1.18.4ubuntu1.4
apt 1.2.26
SourcePackage: gnome-menus
Title: package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: triggers looping, abandoned
UpgradeStatus: Upgraded to bionic on 2018-04-25 (0 days ago) |
|
2018-04-25 14:30:05 |
Apport retracing service |
tags |
201606-22338 amd64 apport-package bionic need-duplicate-check taipei-lab |
201606-22338 amd64 apport-package bionic taipei-lab |
|
2018-04-25 14:30:06 |
Apport retracing service |
bug |
|
|
added subscriber Crash bug triagers for Ubuntu packages |
2018-04-25 14:33:37 |
Taihsiang Ho |
description |
Dell XPS 13 9360 (CID 201606-22338)
pre-installed image Xenial
[Description]
When I tried to perform 16.04 --> 18.04 update, the update process failed. The process guide me to file this bug report.
[Steps to reproduce]
1. Update the system to the latest stack by "sudo apt-get update; sudo apt-get dist-upgrade -y"
2. Reboot
3. Make sure /etc/update-manager/release-upgrades is able to update (The configuration value of "Prompt" should be "lts", namely "Prompt=lts", not "Prompt=never").
4. Perform the release update: "sudo apt-get update; sudo do-release-upgrade -d"
We should use "-d" because bionic beaver has not been officially released yet.
[Expected Result]
The release update completed and I could start using Bionic instead of Xenial.
[Actual Result]
The update process failed. It shows the error message[1] and automatically asking for filing this bug report.
[1]
Preparing to unpack .../qml-module-qtquick-dialogs_5.9.5-0ubuntu1_amd64.deb ...
Unpacking qml-module-qtquick-dialogs:amd64 (5.9.5-0ubuntu1) over (5.5.1-1ubuntu1) ...
Preparing to unpack .../qml-module-qtquick-window2_5.9.5-0ubuntu1_amd64.deb ...
Unpacking qml-module-qtquick-window2:amd64 (5.9.5-0ubuntu1) over (5.5.1-2ubuntu6) ...
(Reading database ... 253705 files and directories currently installed.)
Removing unity-webapps-common (2.4.17+15.10.20150616-0ubuntu2) ...
Removing unity-webapps-service (2.5.0~+16.04.20160201-0ubuntu1) ...
Removing webapp-container (0.23+16.04.20161028-0ubuntu2) ...
Removing webbrowser-app (0.23+16.04.20161028-0ubuntu2) ...
dpkg: cycle found while processing triggers:
chain of packages whose triggers are or may be responsible:
bamfdaemon -> gnome-menus
packages' pending triggers which are or may be unresolvable:
gnome-menus: /usr/share/applications
bamfdaemon: /usr/share/applications
libglib2.0-0:amd64: /usr/share/glib-2.0/schemas
desktop-file-utils: /usr/share/applications
mime-support: /usr/share/applications
dpkg: error processing package gnome-menus (--remove):
triggers looping, abandoned
Processing triggers for desktop-file-utils (0.22-1ubuntu5.1) ...
Processing triggers for mime-support (3.59ubuntu1) ...
Processing triggers for libglib2.0-0:amd64 (2.48.2-0ubuntu1) ...
Errors were encountered while processing:
gnome-menus
ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/gnome-menus.0.crash'
Exception during pm.DoInstall(): E:Sub-process /usr/bin/dpkg returned an error code (1)
*** Send problem report to the developers?
After the problem report has been sent, please fill out the form in the
automatically opened web browser.
What would you like to do? Your options are:
S: Send report (376.4 KB)
V: View report
K: Keep report file for sending later or copying to somewhere else
I: Cancel and ignore future crashes of this program version
C: Cancel
Please choose (S/V/K/I/C):
...... (a lot of them)
qml-module-qtquick-controls2:amd64
qml-module-org-kde-kconfig:amd64
libunity-control-center1
libqt5quickcontrols2-5:amd64
libglib2.0-bin
libkf5plasma5:amd64
locales
qml-module-qtqml-models2:amd64
libkf5coreaddons5:amd64
gir1.2-goa-1.0:amd64
libwebkit2gtk-4.0-37:amd64
Processing was halted because there were too many errors.
Upgrade complete
The upgrade has completed but there were errors during the upgrade
process.
To continue please press [ENTER]
ubuntu@201606-22338:~$
==========================================================================
ProblemType: Package
DistroRelease: Ubuntu 18.04
Package: gnome-menus 3.13.3-6ubuntu3.1
ProcVersionSignature: Ubuntu 4.4.0-121.145-generic 4.4.117
Uname: Linux 4.4.0-121-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.16
Architecture: amd64
Date: Wed Apr 25 22:00:01 2018
Dependencies:
DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-xenial-amd64-20160624-2
ErrorMessage: triggers looping, abandoned
InstallationDate: Installed on 2018-04-25 (0 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47
RelatedPackageVersions:
dpkg 1.18.4ubuntu1.4
apt 1.2.26
SourcePackage: gnome-menus
Title: package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: triggers looping, abandoned
UpgradeStatus: Upgraded to bionic on 2018-04-25 (0 days ago) |
Dell XPS 13 9360 (CID 201606-22338)
pre-installed image Xenial
[Description]
When I tried to perform 16.04 --> 18.04 update, the update process failed. The process guide me to file this bug report.
[Steps to reproduce]
1. Update the system to the latest stack by "sudo apt-get update; sudo apt-get dist-upgrade -y"
2. Reboot
3. Make sure /etc/update-manager/release-upgrades is able to update (The configuration value of "Prompt" should be "lts", namely "Prompt=lts", not "Prompt=never").
4. Perform the release update: "sudo apt-get update; sudo do-release-upgrade -d"
5. During the update process, it prompts for "Configuring gdm3". There are two choices "gdm3" and "lightdm". I picked up "gdm3". Please refer to the attachment for the prompt details as well.
We should use "-d" because bionic beaver has not been officially released yet.
[Expected Result]
The release update completed and I could start using Bionic instead of Xenial.
[Actual Result]
The update process failed. It shows the error message[1] and automatically asking for filing this bug report.
[1]
Preparing to unpack .../qml-module-qtquick-dialogs_5.9.5-0ubuntu1_amd64.deb ...
Unpacking qml-module-qtquick-dialogs:amd64 (5.9.5-0ubuntu1) over (5.5.1-1ubuntu1) ...
Preparing to unpack .../qml-module-qtquick-window2_5.9.5-0ubuntu1_amd64.deb ...
Unpacking qml-module-qtquick-window2:amd64 (5.9.5-0ubuntu1) over (5.5.1-2ubuntu6) ...
(Reading database ... 253705 files and directories currently installed.)
Removing unity-webapps-common (2.4.17+15.10.20150616-0ubuntu2) ...
Removing unity-webapps-service (2.5.0~+16.04.20160201-0ubuntu1) ...
Removing webapp-container (0.23+16.04.20161028-0ubuntu2) ...
Removing webbrowser-app (0.23+16.04.20161028-0ubuntu2) ...
dpkg: cycle found while processing triggers:
chain of packages whose triggers are or may be responsible:
bamfdaemon -> gnome-menus
packages' pending triggers which are or may be unresolvable:
gnome-menus: /usr/share/applications
bamfdaemon: /usr/share/applications
libglib2.0-0:amd64: /usr/share/glib-2.0/schemas
desktop-file-utils: /usr/share/applications
mime-support: /usr/share/applications
dpkg: error processing package gnome-menus (--remove):
triggers looping, abandoned
Processing triggers for desktop-file-utils (0.22-1ubuntu5.1) ...
Processing triggers for mime-support (3.59ubuntu1) ...
Processing triggers for libglib2.0-0:amd64 (2.48.2-0ubuntu1) ...
Errors were encountered while processing:
gnome-menus
ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/gnome-menus.0.crash'
Exception during pm.DoInstall(): E:Sub-process /usr/bin/dpkg returned an error code (1)
*** Send problem report to the developers?
After the problem report has been sent, please fill out the form in the
automatically opened web browser.
What would you like to do? Your options are:
S: Send report (376.4 KB)
V: View report
K: Keep report file for sending later or copying to somewhere else
I: Cancel and ignore future crashes of this program version
C: Cancel
Please choose (S/V/K/I/C):
...... (a lot of them)
qml-module-qtquick-controls2:amd64
qml-module-org-kde-kconfig:amd64
libunity-control-center1
libqt5quickcontrols2-5:amd64
libglib2.0-bin
libkf5plasma5:amd64
locales
qml-module-qtqml-models2:amd64
libkf5coreaddons5:amd64
gir1.2-goa-1.0:amd64
libwebkit2gtk-4.0-37:amd64
Processing was halted because there were too many errors.
Upgrade complete
The upgrade has completed but there were errors during the upgrade
process.
To continue please press [ENTER]
ubuntu@201606-22338:~$
==========================================================================
ProblemType: Package
DistroRelease: Ubuntu 18.04
Package: gnome-menus 3.13.3-6ubuntu3.1
ProcVersionSignature: Ubuntu 4.4.0-121.145-generic 4.4.117
Uname: Linux 4.4.0-121-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.16
Architecture: amd64
Date: Wed Apr 25 22:00:01 2018
Dependencies:
DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-xenial-amd64-20160624-2
ErrorMessage: triggers looping, abandoned
InstallationDate: Installed on 2018-04-25 (0 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47
RelatedPackageVersions:
dpkg 1.18.4ubuntu1.4
apt 1.2.26
SourcePackage: gnome-menus
Title: package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: triggers looping, abandoned
UpgradeStatus: Upgraded to bionic on 2018-04-25 (0 days ago) |
|
2018-04-25 14:34:50 |
Taihsiang Ho |
attachment added |
|
Selection_019.png https://bugs.launchpad.net/ubuntu/+source/gnome-menus/+bug/1766890/+attachment/5127096/+files/Selection_019.png |
|
2018-04-25 14:52:32 |
Jean-Baptiste Lallement |
gnome-menus (Ubuntu): status |
New |
Incomplete |
|
2018-04-26 01:24:06 |
Taihsiang Ho |
attachment added |
|
201606-22338-dist-upgrade.log.tar.gz https://bugs.launchpad.net/ubuntu/+source/gnome-menus/+bug/1766890/+attachment/5127357/+files/201606-22338-dist-upgrade.log.tar.gz |
|
2018-04-26 01:38:01 |
Yuan-Chen Cheng |
bug task added |
|
oem-priority |
|
2018-04-26 01:38:07 |
Yuan-Chen Cheng |
oem-priority: importance |
Undecided |
Critical |
|
2018-04-26 02:37:54 |
Shih-Yuan Lee |
bug |
|
|
added subscriber Shih-Yuan Lee |
2018-04-26 05:59:55 |
Pascal Morin |
oem-priority: assignee |
|
Chen-Han Hsiao (Stanley) (swem) |
|
2018-04-26 06:19:00 |
Pascal Morin |
description |
Dell XPS 13 9360 (CID 201606-22338)
pre-installed image Xenial
[Description]
When I tried to perform 16.04 --> 18.04 update, the update process failed. The process guide me to file this bug report.
[Steps to reproduce]
1. Update the system to the latest stack by "sudo apt-get update; sudo apt-get dist-upgrade -y"
2. Reboot
3. Make sure /etc/update-manager/release-upgrades is able to update (The configuration value of "Prompt" should be "lts", namely "Prompt=lts", not "Prompt=never").
4. Perform the release update: "sudo apt-get update; sudo do-release-upgrade -d"
5. During the update process, it prompts for "Configuring gdm3". There are two choices "gdm3" and "lightdm". I picked up "gdm3". Please refer to the attachment for the prompt details as well.
We should use "-d" because bionic beaver has not been officially released yet.
[Expected Result]
The release update completed and I could start using Bionic instead of Xenial.
[Actual Result]
The update process failed. It shows the error message[1] and automatically asking for filing this bug report.
[1]
Preparing to unpack .../qml-module-qtquick-dialogs_5.9.5-0ubuntu1_amd64.deb ...
Unpacking qml-module-qtquick-dialogs:amd64 (5.9.5-0ubuntu1) over (5.5.1-1ubuntu1) ...
Preparing to unpack .../qml-module-qtquick-window2_5.9.5-0ubuntu1_amd64.deb ...
Unpacking qml-module-qtquick-window2:amd64 (5.9.5-0ubuntu1) over (5.5.1-2ubuntu6) ...
(Reading database ... 253705 files and directories currently installed.)
Removing unity-webapps-common (2.4.17+15.10.20150616-0ubuntu2) ...
Removing unity-webapps-service (2.5.0~+16.04.20160201-0ubuntu1) ...
Removing webapp-container (0.23+16.04.20161028-0ubuntu2) ...
Removing webbrowser-app (0.23+16.04.20161028-0ubuntu2) ...
dpkg: cycle found while processing triggers:
chain of packages whose triggers are or may be responsible:
bamfdaemon -> gnome-menus
packages' pending triggers which are or may be unresolvable:
gnome-menus: /usr/share/applications
bamfdaemon: /usr/share/applications
libglib2.0-0:amd64: /usr/share/glib-2.0/schemas
desktop-file-utils: /usr/share/applications
mime-support: /usr/share/applications
dpkg: error processing package gnome-menus (--remove):
triggers looping, abandoned
Processing triggers for desktop-file-utils (0.22-1ubuntu5.1) ...
Processing triggers for mime-support (3.59ubuntu1) ...
Processing triggers for libglib2.0-0:amd64 (2.48.2-0ubuntu1) ...
Errors were encountered while processing:
gnome-menus
ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/gnome-menus.0.crash'
Exception during pm.DoInstall(): E:Sub-process /usr/bin/dpkg returned an error code (1)
*** Send problem report to the developers?
After the problem report has been sent, please fill out the form in the
automatically opened web browser.
What would you like to do? Your options are:
S: Send report (376.4 KB)
V: View report
K: Keep report file for sending later or copying to somewhere else
I: Cancel and ignore future crashes of this program version
C: Cancel
Please choose (S/V/K/I/C):
...... (a lot of them)
qml-module-qtquick-controls2:amd64
qml-module-org-kde-kconfig:amd64
libunity-control-center1
libqt5quickcontrols2-5:amd64
libglib2.0-bin
libkf5plasma5:amd64
locales
qml-module-qtqml-models2:amd64
libkf5coreaddons5:amd64
gir1.2-goa-1.0:amd64
libwebkit2gtk-4.0-37:amd64
Processing was halted because there were too many errors.
Upgrade complete
The upgrade has completed but there were errors during the upgrade
process.
To continue please press [ENTER]
ubuntu@201606-22338:~$
==========================================================================
ProblemType: Package
DistroRelease: Ubuntu 18.04
Package: gnome-menus 3.13.3-6ubuntu3.1
ProcVersionSignature: Ubuntu 4.4.0-121.145-generic 4.4.117
Uname: Linux 4.4.0-121-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.16
Architecture: amd64
Date: Wed Apr 25 22:00:01 2018
Dependencies:
DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-xenial-amd64-20160624-2
ErrorMessage: triggers looping, abandoned
InstallationDate: Installed on 2018-04-25 (0 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47
RelatedPackageVersions:
dpkg 1.18.4ubuntu1.4
apt 1.2.26
SourcePackage: gnome-menus
Title: package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: triggers looping, abandoned
UpgradeStatus: Upgraded to bionic on 2018-04-25 (0 days ago) |
Dell XPS 13 9360 (CID 201606-22338)
pre-installed (oem) image Xenial
[Description]
When I tried to perform 16.04 --> 18.04 update, the update process failed. The process guide me to file this bug report.
[Steps to reproduce]
1. Update the system to the latest stack by "sudo apt-get update; sudo apt-get dist-upgrade -y"
2. Reboot
3. Make sure /etc/update-manager/release-upgrades is able to update (The configuration value of "Prompt" should be "lts", namely "Prompt=lts", not "Prompt=never").
4. Perform the release update: "sudo apt-get update; sudo do-release-upgrade -d"
5. During the update process, it prompts for "Configuring gdm3". There are two choices "gdm3" and "lightdm". I picked up "gdm3". Please refer to the attachment for the prompt details as well.
We should use "-d" because bionic beaver has not been officially released yet.
[Expected Result]
The release update completed and I could start using Bionic instead of Xenial.
[Actual Result]
The update process failed. It shows the error message[1] and automatically asking for filing this bug report.
[1]
Preparing to unpack .../qml-module-qtquick-dialogs_5.9.5-0ubuntu1_amd64.deb ...
Unpacking qml-module-qtquick-dialogs:amd64 (5.9.5-0ubuntu1) over (5.5.1-1ubuntu1) ...
Preparing to unpack .../qml-module-qtquick-window2_5.9.5-0ubuntu1_amd64.deb ...
Unpacking qml-module-qtquick-window2:amd64 (5.9.5-0ubuntu1) over (5.5.1-2ubuntu6) ...
(Reading database ... 253705 files and directories currently installed.)
Removing unity-webapps-common (2.4.17+15.10.20150616-0ubuntu2) ...
Removing unity-webapps-service (2.5.0~+16.04.20160201-0ubuntu1) ...
Removing webapp-container (0.23+16.04.20161028-0ubuntu2) ...
Removing webbrowser-app (0.23+16.04.20161028-0ubuntu2) ...
dpkg: cycle found while processing triggers:
chain of packages whose triggers are or may be responsible:
bamfdaemon -> gnome-menus
packages' pending triggers which are or may be unresolvable:
gnome-menus: /usr/share/applications
bamfdaemon: /usr/share/applications
libglib2.0-0:amd64: /usr/share/glib-2.0/schemas
desktop-file-utils: /usr/share/applications
mime-support: /usr/share/applications
dpkg: error processing package gnome-menus (--remove):
triggers looping, abandoned
Processing triggers for desktop-file-utils (0.22-1ubuntu5.1) ...
Processing triggers for mime-support (3.59ubuntu1) ...
Processing triggers for libglib2.0-0:amd64 (2.48.2-0ubuntu1) ...
Errors were encountered while processing:
gnome-menus
ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/gnome-menus.0.crash'
Exception during pm.DoInstall(): E:Sub-process /usr/bin/dpkg returned an error code (1)
*** Send problem report to the developers?
After the problem report has been sent, please fill out the form in the
automatically opened web browser.
What would you like to do? Your options are:
S: Send report (376.4 KB)
V: View report
K: Keep report file for sending later or copying to somewhere else
I: Cancel and ignore future crashes of this program version
C: Cancel
Please choose (S/V/K/I/C):
...... (a lot of them)
qml-module-qtquick-controls2:amd64
qml-module-org-kde-kconfig:amd64
libunity-control-center1
libqt5quickcontrols2-5:amd64
libglib2.0-bin
libkf5plasma5:amd64
locales
qml-module-qtqml-models2:amd64
libkf5coreaddons5:amd64
gir1.2-goa-1.0:amd64
libwebkit2gtk-4.0-37:amd64
Processing was halted because there were too many errors.
Upgrade complete
The upgrade has completed but there were errors during the upgrade
process.
To continue please press [ENTER]
ubuntu@201606-22338:~$
==========================================================================
ProblemType: Package
DistroRelease: Ubuntu 18.04
Package: gnome-menus 3.13.3-6ubuntu3.1
ProcVersionSignature: Ubuntu 4.4.0-121.145-generic 4.4.117
Uname: Linux 4.4.0-121-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.16
Architecture: amd64
Date: Wed Apr 25 22:00:01 2018
Dependencies:
DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-xenial-amd64-20160624-2
ErrorMessage: triggers looping, abandoned
InstallationDate: Installed on 2018-04-25 (0 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47
RelatedPackageVersions:
dpkg 1.18.4ubuntu1.4
apt 1.2.26
SourcePackage: gnome-menus
Title: package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: triggers looping, abandoned
UpgradeStatus: Upgraded to bionic on 2018-04-25 (0 days ago) |
|
2018-04-26 06:34:50 |
Jean-Baptiste Lallement |
gnome-menus (Ubuntu): status |
Incomplete |
Confirmed |
|
2018-04-26 07:14:23 |
Chen-Han Hsiao (Stanley) |
bug |
|
|
added subscriber Chen-Han Hsiao (Stanley) |
2018-04-26 13:01:11 |
Jean-Baptiste Lallement |
gnome-menus (Ubuntu): importance |
Undecided |
Critical |
|
2018-04-26 13:52:04 |
Chris Wayne |
oem-priority: status |
New |
Confirmed |
|
2018-04-26 16:24:00 |
Marco Trevisan (Treviño) |
bug |
|
|
added subscriber Marco Trevisan (Treviño) |
2018-04-26 16:27:19 |
Jeff Lane |
attachment added |
|
xenial-bionic-upgrade-logs.tgz https://bugs.launchpad.net/ubuntu/+source/gnome-menus/+bug/1766890/+attachment/5127748/+files/xenial-bionic-upgrade-logs.tgz |
|
2018-04-26 16:33:12 |
Taihsiang Ho |
attachment added |
|
201606-22355.dist-upgrade.tar.gz https://bugs.launchpad.net/ubuntu/+source/gnome-menus/+bug/1766890/+attachment/5127756/+files/201606-22355.dist-upgrade.tar.gz |
|
2018-04-26 16:34:02 |
Taihsiang Ho |
attachment added |
|
201610-25144.dist-upgrade.tar.gz https://bugs.launchpad.net/ubuntu/+source/gnome-menus/+bug/1766890/+attachment/5127757/+files/201610-25144.dist-upgrade.tar.gz |
|
2018-04-26 16:46:38 |
Taihsiang Ho |
attachment added |
|
Dell-XPS-13-9350.tar https://bugs.launchpad.net/ubuntu/+source/gnome-menus/+bug/1766890/+attachment/5127769/+files/Dell-XPS-13-9350.tar |
|
2018-04-26 17:14:51 |
Brian Murray |
bug |
|
|
added subscriber Brian Murray |
2018-04-30 06:54:53 |
Tony Arnold |
bug |
|
|
added subscriber Tony Arnold |
2018-05-02 06:24:16 |
Chen-Han Hsiao (Stanley) |
attachment added |
|
sosreport-u-VirtualBox-20180502021308.tar.xz https://bugs.launchpad.net/ubuntu/+source/gnome-menus/+bug/1766890/+attachment/5131826/+files/sosreport-u-VirtualBox-20180502021308.tar.xz |
|
2018-05-02 16:24:03 |
Ryan Monaghan |
removed subscriber Ryan Monaghan |
|
|
|
2018-05-10 12:22:00 |
Francis Ginther |
tags |
201606-22338 amd64 apport-package bionic taipei-lab |
201606-22338 amd64 apport-package bionic id-5af34d8d6d9b09e77c9ac829 taipei-lab |
|
2018-05-11 15:09:43 |
Iain Lane |
bug |
|
|
added subscriber Iain Lane |
2018-05-11 17:47:59 |
Brian Murray |
tags |
201606-22338 amd64 apport-package bionic id-5af34d8d6d9b09e77c9ac829 taipei-lab |
201606-22338 amd64 apport-package bionic id-5af34d8d6d9b09e77c9ac829 taipei-lab triggers-looping |
|
2018-05-19 09:08:57 |
Wizard&Cat |
bug |
|
|
added subscriber Wizard&Cat |
2018-05-26 22:33:03 |
Jack Tamas |
bug |
|
|
added subscriber Jack Tamas |
2018-05-30 01:25:19 |
agus sukamto |
gnome-menus (Ubuntu): status |
Confirmed |
Fix Released |
|
2018-05-30 06:30:02 |
Jean-Baptiste Lallement |
gnome-menus (Ubuntu): status |
Fix Released |
Confirmed |
|
2018-06-07 17:04:29 |
Brian Murray |
nominated for series |
|
Ubuntu Xenial |
|
2018-06-07 17:04:29 |
Brian Murray |
bug task added |
|
gnome-menus (Ubuntu Xenial) |
|
2018-06-07 17:04:56 |
Brian Murray |
gnome-menus (Ubuntu): milestone |
|
ubuntu-18.04.1 |
|
2018-06-12 08:52:22 |
Julian Andres Klode |
attachment added |
|
bad-180612.log https://bugs.launchpad.net/ubuntu/+source/gnome-menus/+bug/1766890/+attachment/5151671/+files/bad-180612.log |
|
2018-06-12 09:26:58 |
Iain Lane |
gnome-menus (Ubuntu): assignee |
|
Julian Andres Klode (juliank) |
|
2018-06-12 09:27:02 |
Iain Lane |
gnome-menus (Ubuntu Xenial): assignee |
|
Julian Andres Klode (juliank) |
|
2018-07-23 08:58:59 |
Yuan-Chen Cheng |
oem-priority: assignee |
Chen-Han Hsiao (Stanley) (swem) |
|
|
2018-07-24 16:32:05 |
Launchpad Janitor |
gnome-menus (Ubuntu Xenial): status |
New |
Confirmed |
|
2018-08-07 09:05:22 |
Launchpad Janitor |
branch linked |
|
lp:~juliank/ubuntu-release-upgrader/upgrade-libc-first |
|
2018-08-07 09:40:09 |
Julian Andres Klode |
bug task added |
|
ubuntu-release-upgrader (Ubuntu) |
|
2018-08-07 09:40:18 |
Julian Andres Klode |
nominated for series |
|
Ubuntu Bionic |
|
2018-08-07 09:40:18 |
Julian Andres Klode |
bug task added |
|
gnome-menus (Ubuntu Bionic) |
|
2018-08-07 09:40:18 |
Julian Andres Klode |
bug task added |
|
ubuntu-release-upgrader (Ubuntu Bionic) |
|
2018-08-07 09:40:25 |
Julian Andres Klode |
ubuntu-release-upgrader (Ubuntu Bionic): status |
New |
Triaged |
|
2018-08-07 09:40:29 |
Julian Andres Klode |
ubuntu-release-upgrader (Ubuntu): status |
New |
Triaged |
|
2018-08-07 09:40:33 |
Julian Andres Klode |
ubuntu-release-upgrader (Ubuntu Xenial): status |
New |
Invalid |
|
2018-08-07 20:02:29 |
Thomas Ward |
bug |
|
|
added subscriber Thomas Ward |
2018-08-07 20:04:41 |
Steve Langasek |
ubuntu-release-upgrader (Ubuntu): status |
Triaged |
In Progress |
|
2018-08-07 20:04:47 |
Steve Langasek |
ubuntu-release-upgrader (Ubuntu Bionic): status |
Triaged |
In Progress |
|
2018-08-07 22:00:10 |
Launchpad Janitor |
ubuntu-release-upgrader (Ubuntu): status |
In Progress |
Fix Released |
|
2018-08-08 18:20:17 |
Rik Mills |
bug |
|
|
added subscriber Rik Mills |
2018-08-09 09:13:24 |
Matthias Lohr |
bug |
|
|
added subscriber Matthias Lohr |
2018-08-09 13:04:31 |
Launchpad Janitor |
gnome-menus (Ubuntu Bionic): status |
New |
Confirmed |
|
2018-08-09 15:53:28 |
Julian Andres Klode |
description |
Dell XPS 13 9360 (CID 201606-22338)
pre-installed (oem) image Xenial
[Description]
When I tried to perform 16.04 --> 18.04 update, the update process failed. The process guide me to file this bug report.
[Steps to reproduce]
1. Update the system to the latest stack by "sudo apt-get update; sudo apt-get dist-upgrade -y"
2. Reboot
3. Make sure /etc/update-manager/release-upgrades is able to update (The configuration value of "Prompt" should be "lts", namely "Prompt=lts", not "Prompt=never").
4. Perform the release update: "sudo apt-get update; sudo do-release-upgrade -d"
5. During the update process, it prompts for "Configuring gdm3". There are two choices "gdm3" and "lightdm". I picked up "gdm3". Please refer to the attachment for the prompt details as well.
We should use "-d" because bionic beaver has not been officially released yet.
[Expected Result]
The release update completed and I could start using Bionic instead of Xenial.
[Actual Result]
The update process failed. It shows the error message[1] and automatically asking for filing this bug report.
[1]
Preparing to unpack .../qml-module-qtquick-dialogs_5.9.5-0ubuntu1_amd64.deb ...
Unpacking qml-module-qtquick-dialogs:amd64 (5.9.5-0ubuntu1) over (5.5.1-1ubuntu1) ...
Preparing to unpack .../qml-module-qtquick-window2_5.9.5-0ubuntu1_amd64.deb ...
Unpacking qml-module-qtquick-window2:amd64 (5.9.5-0ubuntu1) over (5.5.1-2ubuntu6) ...
(Reading database ... 253705 files and directories currently installed.)
Removing unity-webapps-common (2.4.17+15.10.20150616-0ubuntu2) ...
Removing unity-webapps-service (2.5.0~+16.04.20160201-0ubuntu1) ...
Removing webapp-container (0.23+16.04.20161028-0ubuntu2) ...
Removing webbrowser-app (0.23+16.04.20161028-0ubuntu2) ...
dpkg: cycle found while processing triggers:
chain of packages whose triggers are or may be responsible:
bamfdaemon -> gnome-menus
packages' pending triggers which are or may be unresolvable:
gnome-menus: /usr/share/applications
bamfdaemon: /usr/share/applications
libglib2.0-0:amd64: /usr/share/glib-2.0/schemas
desktop-file-utils: /usr/share/applications
mime-support: /usr/share/applications
dpkg: error processing package gnome-menus (--remove):
triggers looping, abandoned
Processing triggers for desktop-file-utils (0.22-1ubuntu5.1) ...
Processing triggers for mime-support (3.59ubuntu1) ...
Processing triggers for libglib2.0-0:amd64 (2.48.2-0ubuntu1) ...
Errors were encountered while processing:
gnome-menus
ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/gnome-menus.0.crash'
Exception during pm.DoInstall(): E:Sub-process /usr/bin/dpkg returned an error code (1)
*** Send problem report to the developers?
After the problem report has been sent, please fill out the form in the
automatically opened web browser.
What would you like to do? Your options are:
S: Send report (376.4 KB)
V: View report
K: Keep report file for sending later or copying to somewhere else
I: Cancel and ignore future crashes of this program version
C: Cancel
Please choose (S/V/K/I/C):
...... (a lot of them)
qml-module-qtquick-controls2:amd64
qml-module-org-kde-kconfig:amd64
libunity-control-center1
libqt5quickcontrols2-5:amd64
libglib2.0-bin
libkf5plasma5:amd64
locales
qml-module-qtqml-models2:amd64
libkf5coreaddons5:amd64
gir1.2-goa-1.0:amd64
libwebkit2gtk-4.0-37:amd64
Processing was halted because there were too many errors.
Upgrade complete
The upgrade has completed but there were errors during the upgrade
process.
To continue please press [ENTER]
ubuntu@201606-22338:~$
==========================================================================
ProblemType: Package
DistroRelease: Ubuntu 18.04
Package: gnome-menus 3.13.3-6ubuntu3.1
ProcVersionSignature: Ubuntu 4.4.0-121.145-generic 4.4.117
Uname: Linux 4.4.0-121-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.16
Architecture: amd64
Date: Wed Apr 25 22:00:01 2018
Dependencies:
DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-xenial-amd64-20160624-2
ErrorMessage: triggers looping, abandoned
InstallationDate: Installed on 2018-04-25 (0 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47
RelatedPackageVersions:
dpkg 1.18.4ubuntu1.4
apt 1.2.26
SourcePackage: gnome-menus
Title: package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: triggers looping, abandoned
UpgradeStatus: Upgraded to bionic on 2018-04-25 (0 days ago) |
[Impact]
Upgrades on some systems fail with trigger issues related to gnome-menus. Upgrading libc6 first fixes that, so we modified u-r-u to upgrade it first.
[Test case]
Restore apt-clone file from comment #20 and upgrade to bionic with u-r-u.
[Regression potential]
(1) Upgrade of libc6 fails, upgrade would revert
(2) If upgrade of libc6 succeeds, but we cannot find an ordering for the remaining upgrades, we are stuck with just libc6 upgraded. It seems unlikely that we find an ordering for all packages, but none for the set without libc6 though.
# Original bug report
Dell XPS 13 9360 (CID 201606-22338)
pre-installed (oem) image Xenial
[Description]
When I tried to perform 16.04 --> 18.04 update, the update process failed. The process guide me to file this bug report.
[Steps to reproduce]
1. Update the system to the latest stack by "sudo apt-get update; sudo apt-get dist-upgrade -y"
2. Reboot
3. Make sure /etc/update-manager/release-upgrades is able to update (The configuration value of "Prompt" should be "lts", namely "Prompt=lts", not "Prompt=never").
4. Perform the release update: "sudo apt-get update; sudo do-release-upgrade -d"
5. During the update process, it prompts for "Configuring gdm3". There are two choices "gdm3" and "lightdm". I picked up "gdm3". Please refer to the attachment for the prompt details as well.
We should use "-d" because bionic beaver has not been officially released yet.
[Expected Result]
The release update completed and I could start using Bionic instead of Xenial.
[Actual Result]
The update process failed. It shows the error message[1] and automatically asking for filing this bug report.
[1]
Preparing to unpack .../qml-module-qtquick-dialogs_5.9.5-0ubuntu1_amd64.deb ...
Unpacking qml-module-qtquick-dialogs:amd64 (5.9.5-0ubuntu1) over (5.5.1-1ubuntu1) ...
Preparing to unpack .../qml-module-qtquick-window2_5.9.5-0ubuntu1_amd64.deb ...
Unpacking qml-module-qtquick-window2:amd64 (5.9.5-0ubuntu1) over (5.5.1-2ubuntu6) ...
(Reading database ... 253705 files and directories currently installed.)
Removing unity-webapps-common (2.4.17+15.10.20150616-0ubuntu2) ...
Removing unity-webapps-service (2.5.0~+16.04.20160201-0ubuntu1) ...
Removing webapp-container (0.23+16.04.20161028-0ubuntu2) ...
Removing webbrowser-app (0.23+16.04.20161028-0ubuntu2) ...
dpkg: cycle found while processing triggers:
chain of packages whose triggers are or may be responsible:
bamfdaemon -> gnome-menus
packages' pending triggers which are or may be unresolvable:
gnome-menus: /usr/share/applications
bamfdaemon: /usr/share/applications
libglib2.0-0:amd64: /usr/share/glib-2.0/schemas
desktop-file-utils: /usr/share/applications
mime-support: /usr/share/applications
dpkg: error processing package gnome-menus (--remove):
triggers looping, abandoned
Processing triggers for desktop-file-utils (0.22-1ubuntu5.1) ...
Processing triggers for mime-support (3.59ubuntu1) ...
Processing triggers for libglib2.0-0:amd64 (2.48.2-0ubuntu1) ...
Errors were encountered while processing:
gnome-menus
ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/gnome-menus.0.crash'
Exception during pm.DoInstall(): E:Sub-process /usr/bin/dpkg returned an error code (1)
*** Send problem report to the developers?
After the problem report has been sent, please fill out the form in the
automatically opened web browser.
What would you like to do? Your options are:
S: Send report (376.4 KB)
V: View report
K: Keep report file for sending later or copying to somewhere else
I: Cancel and ignore future crashes of this program version
C: Cancel
Please choose (S/V/K/I/C):
...... (a lot of them)
qml-module-qtquick-controls2:amd64
qml-module-org-kde-kconfig:amd64
libunity-control-center1
libqt5quickcontrols2-5:amd64
libglib2.0-bin
libkf5plasma5:amd64
locales
qml-module-qtqml-models2:amd64
libkf5coreaddons5:amd64
gir1.2-goa-1.0:amd64
libwebkit2gtk-4.0-37:amd64
Processing was halted because there were too many errors.
Upgrade complete
The upgrade has completed but there were errors during the upgrade
process.
To continue please press [ENTER]
ubuntu@201606-22338:~$
==========================================================================
ProblemType: Package
DistroRelease: Ubuntu 18.04
Package: gnome-menus 3.13.3-6ubuntu3.1
ProcVersionSignature: Ubuntu 4.4.0-121.145-generic 4.4.117
Uname: Linux 4.4.0-121-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.16
Architecture: amd64
Date: Wed Apr 25 22:00:01 2018
Dependencies:
DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-xenial-amd64-20160624-2
ErrorMessage: triggers looping, abandoned
InstallationDate: Installed on 2018-04-25 (0 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47
RelatedPackageVersions:
dpkg 1.18.4ubuntu1.4
apt 1.2.26
SourcePackage: gnome-menus
Title: package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: triggers looping, abandoned
UpgradeStatus: Upgraded to bionic on 2018-04-25 (0 days ago) |
|
2018-08-09 15:55:05 |
Julian Andres Klode |
gnome-menus (Ubuntu Bionic): status |
Confirmed |
Won't Fix |
|
2018-08-09 15:55:07 |
Julian Andres Klode |
gnome-menus (Ubuntu Xenial): status |
Confirmed |
Won't Fix |
|
2018-08-09 15:55:17 |
Julian Andres Klode |
gnome-menus (Ubuntu Bionic): status |
Won't Fix |
Triaged |
|
2018-08-09 15:55:19 |
Julian Andres Klode |
gnome-menus (Ubuntu Xenial): status |
Won't Fix |
Confirmed |
|
2018-08-09 15:55:22 |
Julian Andres Klode |
gnome-menus (Ubuntu Bionic): status |
Triaged |
Confirmed |
|
2018-08-09 16:00:13 |
Brian Murray |
ubuntu-release-upgrader (Ubuntu Bionic): status |
In Progress |
Fix Committed |
|
2018-08-09 16:00:15 |
Brian Murray |
bug |
|
|
added subscriber Ubuntu Stable Release Updates Team |
2018-08-09 16:00:19 |
Brian Murray |
bug |
|
|
added subscriber SRU Verification |
2018-08-09 16:00:28 |
Brian Murray |
tags |
201606-22338 amd64 apport-package bionic id-5af34d8d6d9b09e77c9ac829 taipei-lab triggers-looping |
201606-22338 amd64 apport-package bionic id-5af34d8d6d9b09e77c9ac829 taipei-lab triggers-looping verification-needed verification-needed-bionic |
|
2018-08-09 22:44:51 |
dann frazier |
bug |
|
|
added subscriber dann frazier |
2018-08-11 14:50:04 |
Andrea Amoroso |
bug |
|
|
added subscriber Andrea Amoroso |
2018-08-12 15:22:17 |
Damien Gallagher |
bug |
|
|
added subscriber Damien Gallagher |
2018-08-12 17:36:58 |
Simmo Saan |
bug |
|
|
added subscriber Simmo Saan |
2018-08-12 23:14:05 |
Chris Guiver |
bug |
|
|
added subscriber Chris Guiver |
2018-08-13 10:37:09 |
Anders Bøgh Bruun |
bug |
|
|
added subscriber Anders Bruun Olsen |
2018-08-13 11:23:33 |
Léon Hagenaars-Keus |
bug |
|
|
added subscriber Léon Hagenaars-Keus |
2018-08-13 15:14:41 |
Julian Andres Klode |
tags |
201606-22338 amd64 apport-package bionic id-5af34d8d6d9b09e77c9ac829 taipei-lab triggers-looping verification-needed verification-needed-bionic |
201606-22338 amd64 apport-package bionic id-5af34d8d6d9b09e77c9ac829 taipei-lab triggers-looping verification-done verification-done-bionic |
|
2018-08-13 16:08:52 |
Launchpad Janitor |
ubuntu-release-upgrader (Ubuntu Bionic): status |
Fix Committed |
Fix Released |
|
2018-08-13 16:08:56 |
Brian Murray |
removed subscriber Ubuntu Stable Release Updates Team |
|
|
|
2018-08-14 14:01:29 |
Sebastien Bacher |
gnome-menus (Ubuntu Bionic): assignee |
|
Julian Andres Klode (juliank) |
|
2018-08-21 11:58:41 |
Kamil Domański |
bug |
|
|
added subscriber Kamil Domański |
2018-08-25 15:57:06 |
Jeffrey Bouter |
bug |
|
|
added subscriber Jeffrey Bouter |
2019-03-15 08:46:06 |
Yuan-Chen Cheng |
oem-priority: status |
Confirmed |
Fix Released |
|
2019-06-18 14:17:33 |
Julian Andres Klode |
gnome-menus (Ubuntu): status |
Confirmed |
Invalid |
|
2019-06-18 14:17:35 |
Julian Andres Klode |
gnome-menus (Ubuntu Xenial): status |
Confirmed |
Invalid |
|
2019-06-18 14:17:37 |
Julian Andres Klode |
gnome-menus (Ubuntu Bionic): status |
Confirmed |
Invalid |
|
2019-06-18 14:48:26 |
Damien Gallagher |
removed subscriber Damien Gallagher |
|
|
|