Ubuntu

Sandisk Sansa Fuze does not mount properly in MSC mode on Lucid/10.04

Reported by Ryan on 2010-03-04
22
This bug affects 5 people
Affects Status Importance Assigned to Milestone
gnome-disk-utility (Ubuntu)
Low
Unassigned
Nominated for Lucid by Ryan
gvfs (Ubuntu)
Low
Unassigned
Nominated for Lucid by Ryan

Bug Description

On the Ubuntu 10.04 development branch, plugging in my Sandisk Sansa Fuze in MSC mode results in an incorrect/partial mount.

What I expected:

Plug in Sansa, icon appears on my desktop and possibly a dialog opens asking me what to do. Drag and drop of files onto the device as a generic Mass Storage Class Device works properly.

What I got instead:

Plug in Sansa, no desktop icon, Rhythmbox (or any media player) doesn't see it, no dialog asking me what to do. Under Places/Computer, Nautilus will show "Sandisk Sansa Fuze 4GB" but won't let me browse or do anything with it.

If I plug in my Micro SD card, then it mounts as "Sandisk Sansa Fuze 4GB:16GB" and I can browse the Micro SD part only.
------

Setting the device to MTP works, but then it becomes a dumb 18.6 GB blob where I can't drag and drop or browse it and I have no control as to where files go. Yay Microsoft! Bonus: I can't see anything I added in MSC mode.

description: updated
description: updated

After further investigation, I found that if I format the Sansa itself as FAT32 while plugged in as MSC under Windows XP, Ubuntu recognizes and mounts it as a file system. If I format the device as FAT32 under Linux, Ubuntu does not mount or recognize it.

This leads me to believe that there could be a bug in the Sansa which is making it not like a FAT32 file system on its internal storage as created by Linux? Is there someone out there that can possibly figure out why?

James P. Carter (jpcarter) wrote :

I changed the package selection to gnome-disk-utility.

affects: ubuntu → gnome-disk-utility (Ubuntu)
tags: added: gnome-disk-utility
Jacob Peddicord (jpeddicord) wrote :

I'm able to manually mount the device with `sudo mount /dev/sdb /media/fuze` and use the device fine, but it won't show up in media players that way. Otherwise, I've got all of the issues described here as well.

Changed in gnome-disk-utility (Ubuntu):
status: New → Confirmed
Jacob Peddicord (jpeddicord) wrote :

Adding gvfs status from #537664.

Changed in gvfs (Ubuntu):
status: New → Confirmed
Sebastien Bacher (seb128) wrote :

Could you use ubuntu-bug storage to report a bug and copy the number there?

Changed in gvfs (Ubuntu):
importance: Undecided → Low
Changed in gnome-disk-utility (Ubuntu):
importance: Undecided → Low
Changed in gvfs (Ubuntu):
status: Confirmed → Incomplete
Jacob Peddicord (jpeddicord) wrote :

Results attached to bug #539720.

Sebastien Bacher (seb128) wrote :

could be the same issue than bug #536670

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