Comment 2 for bug 1891450

Revision history for this message
Hedley Finger (hedley-finger) wrote :

The bug reporting procedure is far too complex. Only highly motivated users wade through the swamp of apport, etc. to finally get through to the actual bug-reporting form. Surely the instructions could be replaced with a GUI app bolted onto apport. When a bug is not a crash but some lesser malfunction in system software, surely a user should be able to right-click in a window and choose Report Bug or Improvement from a context menu, and then the app would gather all the information needed.

Many users who are using Ubuntu as a replacement for Mac OS or Windows would be completely befuddled by the hoops you have to crawl through to communicate to Canonical/Launchpad. I certainly won't be reporting bugs in future unless it is life-threatening. I am a rusted-on Ubuntu fan with some facility with the CLI, but this is all too much.