The bug reporting procedure is far too complex. Only highly motivated users wade through the swamp of apport, etc. to finally get through to the actual bug-reporting form. Surely the instructions could be replaced with a GUI app bolted onto apport. When a bug is not a crash but some lesser malfunction in system software, surely a user should be able to right-click in a window and choose Report Bug or Improvement from a context menu, and then the app would gather all the information needed.
Many users who are using Ubuntu as a replacement for Mac OS or Windows would be completely befuddled by the hoops you have to crawl through to communicate to Canonical/Launchpad. I certainly won't be reporting bugs in future unless it is life-threatening. I am a rusted-on Ubuntu fan with some facility with the CLI, but this is all too much.
The bug reporting procedure is far too complex. Only highly motivated users wade through the swamp of apport, etc. to finally get through to the actual bug-reporting form. Surely the instructions could be replaced with a GUI app bolted onto apport. When a bug is not a crash but some lesser malfunction in system software, surely a user should be able to right-click in a window and choose Report Bug or Improvement from a context menu, and then the app would gather all the information needed.
Many users who are using Ubuntu as a replacement for Mac OS or Windows would be completely befuddled by the hoops you have to crawl through to communicate to Canonical/ Launchpad. I certainly won't be reporting bugs in future unless it is life-threatening. I am a rusted-on Ubuntu fan with some facility with the CLI, but this is all too much.