gnome-contacts failed to find primary personastore

Bug #1793256 reported by ethanay
This bug affects 2 people
Affects Status Importance Assigned to Milestone
gnome-contacts (Ubuntu)

Bug Description

Gnome Contacts freezes for a moment during startup. When I start contacts via terminal, I get the following message:

(gnome-contacts:22862): folks-WARNING **: 15:41:16.720: Failed to find primary PersonaStore with type ID 'eds' and ID 'f011fc492aced318ea4fd3536397095a23fe7712'.
Individuals will not be linked properly and creating new links between Personas will not work.
The configured primary PersonaStore's backend may not be installed. If you are unsure, check with your distribution.

I cannot add or edit contacts. Gnome Contacts does not provide any information why. I suspect this underlies the similar misbehavior of Gnome Calendar and Gnome Tasks (see bug 1792668)

If this is a configuration issue, it should be resolvable upon install of the application, by presenting actionable information that makes sense to the user.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-contacts 3.28.1-0ubuntu1
ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
Uname: Linux 4.15.0-29-generic x86_64
NonfreeKernelModules: kpatch_livepatch_Ubuntu_4_15_0_29_31_generic_42
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Wed Sep 19 15:42:09 2018
InstallationDate: Installed on 2018-09-12 (7 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
SourcePackage: gnome-contacts
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
ethanay (ethan-y-us) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-contacts (Ubuntu):
status: New → Confirmed
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