gnome-calendar fails to sync, update, or cache

Bug #1792668 reported by ethanay
22
This bug affects 5 people
Affects Status Importance Assigned to Milestone
gnome-calendar (Ubuntu)
Expired
Low
Unassigned

Bug Description

Not sure if this is three different bugs or three symptoms of the same problem, but I am observing three different problematic behaviors on a fresh 18.04.1 install with latest updates:

1. Failure to sync: I have all my online google accounts active, but the calendar does not seem to grab new events from the online database. Nor does it transmit new events to the online database. Nor does it do any of these things when manually selecting the "synchronize" option under the menu.

2. Failure to update: I cannot manually add new events to the calendar. Although the app appears fully interactive, none of my interactions (e.g., adding an event) seem to actually get entered into the calendar, even locally.

3. Failure to cache: I have many local calendars displayed that the calendar app has appeared to pick up from other applications' data. I try to manually remove them by opening the calendars display, clicking on the calendar and clicking "remove." This appears to remove the calendar from this menu, but it doesn't remove it from being displayable. When I close and re-open the application, the local calendars have reappeared. Also, I cannot permanently rename calendars. When I close the app and re-open it, the calendar name has reverted to its original state.

This might be related in part to another issue, where I have my UbuntuOne account active, but still get prompted regularly for my username and password from various programs.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-calendar 3.28.2-0ubuntu0.18.04.1
ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
Uname: Linux 4.15.0-29-generic x86_64
NonfreeKernelModules: kpatch_livepatch_Ubuntu_4_15_0_29_31_generic_42
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Sep 15 15:06:10 2018
InstallationDate: Installed on 2018-09-12 (2 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
SourcePackage: gnome-calendar
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
ethanay (ethan-y-us) wrote :
ethanay (ethan-y-us)
description: updated
Revision history for this message
ethanay (ethan-y-us) wrote :

1. Renamed "calendar" folder under ~/.cache/evolution, and also the ~/.config/evolution and .local/share/evolution folders
2. rebooted. Then I
3. de-activated and re-activated "calendar" under each separate online account.
4. then I restarted Calendar app.

This appears to have fixed many of the issues described above. But has also produced a crash every time I modify a setting. These should be automatically reported as bugs.

Revision history for this message
ethanay (ethan-y-us) wrote :

Experiencing similar issues/behavior in other gnome office apps: contacts and todo list.

Contacts has actually given a useful error when trying to edit a google contact, but the error message disappears very quickly and cannot be copied or pasted. Attached is a screenshot.

This is all occurring on a fresh install. All I did was install the software, link my google accounts, and try to run the apps. For some reason, they are not self-configuring with the google accounts correctly.

?field.comment=Experiencing similar issues in other gnome office apps: contacts and todo list.

Contacts has actually given a useful error, but the error message disappears very quickly and cannot be copied or pasted. Attached is a screenshot.

This is all occurring on a fresh install. All I did was install the software, link my google accounts, and try to run the apps. For some reason, they are not self-configuring with the google accounts correctly.

Revision history for this message
ethanay (ethan-y-us) wrote :

I am renaming all "evolution" folders in ~.config ~.cache and ~.local/share to see if that fixes the behavior.

Revision history for this message
ethanay (ethan-y-us) wrote :

Renaming folders does not appear to resolve the issues. See bug 1793256 for potentially-related information.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-calendar (Ubuntu):
status: New → Confirmed
Revision history for this message
Jesse Steele (jessesteele) wrote :

18.04, for me, the native Calendar app synced in Online Accounts > Nextcloud after syncing it does not removed deleted events that were part of a recurring series.

information type: Public → Public Security
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. Do you still have those issues? Could you report them to the software writter directly on https://gitlab.gnome.org/GNOME/gnome-calendar/issues ?

information type: Public Security → Public
Changed in gnome-calendar (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
ethanay (ethan-y-us) wrote :

I have avoided using the calendar application as it has been too buggy to be usable, I will need to see if this issue still occurs.

Basically you are saying that it needs to be reported upstream?

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gnome-calendar (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-calendar (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.