Comment 1 for bug 1843664

Thank you for taking the time to report this issue and helping to make Ubuntu better.

I suspect you have a support issue, rather than a bug. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709

I tested this on two boxes (both fully-updated 19.04, x86 & x86_64; the x86 didn't have a /usr/share/gimp/2.0/ folder) but didn't have an issue on either box.

Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

apport-collect 1843664

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.