Xorg login option missing

[Shivam Tiwari]

Wayland option missing in my os
---
ProblemType: Bug
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 23.04
InstallationDate: Installed on 2021-02-13 (927 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
Package: gdm3 44.0-1ubuntu2
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 6.2.0-32.32~22.04.1-generic 6.2.16
Tags: lunar third-party-packages wayland-session
Uname: Linux 6.2.0-32-generic x86_64
UpgradeStatus: Upgraded to lunar on 2023-08-26 (2 days ago)
UserGroups: adm cdrom dialout dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
mtime.conffile..etc.gdm3.custom.conf: 2023-08-28T11:54:26.509529

[Daniel van Vugt (vanvugt)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

  apport-collect 2033253

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

[Daniel van Vugt (vanvugt)]

Please also attach a copy of /etc/gdm3/custom.conf and the result of:

  journalctl -b0 > journal.txt

[Shivam Tiwari (st123)]

etc/gdm3/custom.conf

[Shivam Tiwari (st123)]

The problem still persists after restarting again pointer stopped moving after some time.

[Shivam Tiwari (st123)]

Journal

[Shivam Tiwari (st123)]

journalctl -b0

[Daniel van Vugt (vanvugt)]

The logs show your machine is *always* using Wayland. It's the option to use Xorg that might be missing.

[Daniel van Vugt (vanvugt)]

Please remember to run:

  apport-collect 2033253

[Daniel van Vugt (vanvugt)]

Please also attach a photo of the login screen to confirm the bug is still happening.

[Shivam Tiwari (st123)]

apport information

[Shivam Tiwari (st123)]

apport information

[Shivam Tiwari (st123)]

apport information

[Shivam Tiwari (st123)]

apport information

[Daniel van Vugt (vanvugt)]

I wonder if we're seeing undocumented behaviour of the WaylandEnable=true option in /etc/gdm3/custom.conf whereby Xorg support gets disabled since you flipped the value from false to true. Please try commenting out that whole line again.

Please also attach a photo of the login screen during password entry to confirm the bug is still happening.

[Shivam Tiwari (st123)]

Login screen pic.

[Shivam Tiwari (st123)]

The stuck screen, mice not moving.

[Daniel van Vugt (vanvugt)]

Thanks. Though comment #16 relates to bug 2033229, not this one.

[Daniel van Vugt (vanvugt)]

Please try commenting out this whole line again:

WaylandEnable=true

[Shivam Tiwari (st123)]

Commented that line. But I need atleast one day time to tell you whether it's crashing or not

[Shivam Tiwari (st123)]

Btw it didn't crashed after doing changes as you asked me to do.

[Daniel van Vugt (vanvugt)]

If the problem is crashes causing the login option to become hidden then I haven't seen it in any logs yet at least.

[Shivam Tiwari (st123)]

No after logging into the system after some time the laptop cursor stops moving. You only used the word crash previously that's why I used.

[Daniel van Vugt (vanvugt)]

That's bug 2033229, not this bug.

[Shivam Tiwari (st123)]

You asked me to raise the different bug for xorg and Wayland

[Daniel van Vugt (vanvugt)]

Check which bug you're commenting in:

Bug 2033253 is about Xorg/Wayland.
Bug 2033229 is about the touchpad cursor not moving.

[Shivam Tiwari (st123)]

Actually I thought cursor not moving is related to xorg server that's why I raised choosing that option in Ubuntu error.

[Shivam Tiwari (st123)]

Xserver-xorg-input-synaptics

[Daniel van Vugt (vanvugt)]

Comment #27 relates to bug 2033229, not this one. And no the synaptics driver is no longer used in Ubuntu.

[Shivam Tiwari (st123)]

I was just relating through previous bug and you suggested me to raise different bug because this could be the issue like Wayland or xorg is missing that means I was just telling how this bug originated.