| 2019-08-27 22:11:10 |
Thomas Zimmerman |
bug |
|
|
added bug |
| 2019-08-28 02:24:28 |
Daniel van Vugt |
gdm3 (Ubuntu): status |
New |
Incomplete |
|
| 2019-08-28 14:37:02 |
Thomas Zimmerman |
tags |
|
apport-collected bionic third-party-packages |
|
| 2019-08-28 14:37:05 |
Thomas Zimmerman |
description |
This was recreated on a System76 Serval WS (serw11) on Ubuntu 18.04 with the following versions of packages:
```cat /etc/os-release
NAME="Ubuntu"
VERSION="18.04.3 LTS (Bionic Beaver)"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 18.04.3 LTS"
VERSION_ID="18.04"
HOME_URL="https://www.ubuntu.com/"
SUPPORT_URL="https://help.ubuntu.com/"
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
VERSION_CODENAME=bionic
UBUNTU_CODENAME=bionic
apt policy gdm3
gdm3:
Installed: 3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7
Candidate: 3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7~dev
Version table:
*** 3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7 100
100 /var/lib/dpkg/status
3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7~dev 1001
1001 http://ppa.launchpad.net/system76-dev/stable/ubuntu bionic/main amd64 Packages
3.28.3-0ubuntu18.04.4 500
500 http://us.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages
500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages
3.28.0-0ubuntu1 500
500 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 Packages
apt policy gnome-shell
gnome-shell:
Installed: 3.28.4-0ubuntu18.04.1
Candidate: 3.28.4-0ubuntu18.04.1
Version table:
*** 3.28.4-0ubuntu18.04.1 500
500 http://us.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages
100 /var/lib/dpkg/status
3.28.3+git20190124-0ubuntu18.04.2 500
500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages
3.28.1-0ubuntu2 500
500 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 Packages
```
Here are the steps to recreate the issue:
The blank screen issue can be recreated very easily:
Power on system - NOT LIVE DISK.
It gets to the ubuntu login screen.
Do NOT login and stay at this screen until the screen goes blank.
try to wake screen and unable to.
only course of action here is to hard power off. |
This was recreated on a System76 Serval WS (serw11) on Ubuntu 18.04 with the following versions of packages:
```cat /etc/os-release
NAME="Ubuntu"
VERSION="18.04.3 LTS (Bionic Beaver)"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 18.04.3 LTS"
VERSION_ID="18.04"
HOME_URL="https://www.ubuntu.com/"
SUPPORT_URL="https://help.ubuntu.com/"
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
VERSION_CODENAME=bionic
UBUNTU_CODENAME=bionic
apt policy gdm3
gdm3:
Installed: 3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7
Candidate: 3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7~dev
Version table:
*** 3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7 100
100 /var/lib/dpkg/status
3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7~dev 1001
1001 http://ppa.launchpad.net/system76-dev/stable/ubuntu bionic/main amd64 Packages
3.28.3-0ubuntu18.04.4 500
500 http://us.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages
500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages
3.28.0-0ubuntu1 500
500 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 Packages
apt policy gnome-shell
gnome-shell:
Installed: 3.28.4-0ubuntu18.04.1
Candidate: 3.28.4-0ubuntu18.04.1
Version table:
*** 3.28.4-0ubuntu18.04.1 500
500 http://us.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages
100 /var/lib/dpkg/status
3.28.3+git20190124-0ubuntu18.04.2 500
500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages
3.28.1-0ubuntu2 500
500 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 Packages
```
Here are the steps to recreate the issue:
The blank screen issue can be recreated very easily:
Power on system - NOT LIVE DISK.
It gets to the ubuntu login screen.
Do NOT login and stay at this screen until the screen goes blank.
try to wake screen and unable to.
only course of action here is to hard power off.
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
NonfreeKernelModules: nvidia_modeset nvidia
Package: gdm3 3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7~dev [origin: LP-PPA-system76-dev-stable]
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.0.0-23.24~18.04.1-generic 5.0.15
Tags: bionic third-party-packages
Uname: Linux 5.0.0-23-generic x86_64
UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm sudo
_MarkForUpload: True |
|
| 2019-08-28 14:37:06 |
Thomas Zimmerman |
attachment added |
|
Dependencies.txt https://bugs.launchpad.net/bugs/1841679/+attachment/5285404/+files/Dependencies.txt |
|
| 2019-08-28 14:37:07 |
Thomas Zimmerman |
attachment added |
|
ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1841679/+attachment/5285405/+files/ProcCpuinfoMinimal.txt |
|
| 2019-08-28 14:37:09 |
Thomas Zimmerman |
attachment added |
|
ProcEnviron.txt https://bugs.launchpad.net/bugs/1841679/+attachment/5285406/+files/ProcEnviron.txt |
|
| 2019-08-29 01:53:48 |
Daniel van Vugt |
bug task added |
|
gnome-shell (Ubuntu) |
|
| 2019-08-29 01:53:52 |
Daniel van Vugt |
gnome-shell (Ubuntu): status |
New |
Incomplete |
|
| 2019-08-29 01:54:05 |
Daniel van Vugt |
tags |
apport-collected bionic third-party-packages |
apport-collected bionic nvidia third-party-packages |
|
| 2019-08-29 01:54:14 |
Daniel van Vugt |
summary |
Let GDM timeout and it changes to a blank screen where there is no way to recover |
[nvidia] Let GDM timeout and it changes to a blank screen where there is no way to recover |
|
| 2019-08-29 01:56:01 |
Daniel van Vugt |
summary |
[nvidia] Let GDM timeout and it changes to a blank screen where there is no way to recover |
[nvidia] Login screen never wakes from sleep and there is no way to recover |
|
| 2019-08-29 01:56:13 |
Daniel van Vugt |
summary |
[nvidia] Login screen never wakes from sleep and there is no way to recover |
[nvidia] Login screen never wakes after sleeping and there is no way to recover |
|
| 2019-08-29 20:50:36 |
Thomas Zimmerman |
attachment added |
|
apport.gnome-shell.oeeef49r.apport https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1841679/+attachment/5285702/+files/apport.gnome-shell.oeeef49r.apport |
|
| 2019-10-30 04:17:21 |
Launchpad Janitor |
gnome-shell (Ubuntu): status |
Incomplete |
Expired |
|
| 2019-10-30 04:17:23 |
Launchpad Janitor |
gdm3 (Ubuntu): status |
Incomplete |
Expired |
|
| 2019-10-31 05:07:47 |
Daniel van Vugt |
marked as duplicate |
|
1850727 |
|
