[radeon] Double password to login after screen locked

[Daniel Jenkins]

After every the screen is blocked, I have to write twice the password. The first time the top bar is available but the user as seen on the blocked screen still on. Then, I have to "cancel" the process which drop down the "curtain" and then I have to enter the password yet again.

That happens since the update from 18.04 to 18.10.

ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: gdm3 3.30.1-1ubuntu5
ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12
Uname: Linux 4.18.0-10-generic x86_64
ApportVersion: 2.20.10-0ubuntu13
Architecture: amd64
CurrentDesktop: GNOME
Date: Fri Nov 2 22:44:06 2018
EcryptfsInUse: Yes
InstallationDate: Installed on 2018-06-08 (148 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=es_CR.UTF-8
 SHELL=/bin/bash
SourcePackage: gdm3
UpgradeStatus: Upgraded to cosmic on 2018-10-30 (3 days ago)

[Daniel van Vugt (vanvugt)]

Can you please take one or two photos of the problem you see?

[Daniel van Vugt (vanvugt)]

Please also run 'lspci -k' and send us the output.

[Daniel Jenkins (jeukel)]

As requested the lspci -k:

00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Root Complex
 Subsystem: ASUSTeK Computer Inc. Family 17h (Models 00h-0fh) Root Complex
00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) I/O Memory Management Unit
 Subsystem: ASUSTeK Computer Inc. Family 17h (Models 00h-0fh) I/O Memory Management Unit
00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
00:01.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe GPP Bridge
 Kernel driver in use: pcieport
00:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
00:03.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
00:03.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe GPP Bridge
 Kernel driver in use: pcieport
00:04.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
00:07.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
00:07.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Internal PCIe GPP Bridge 0 to Bus B
 Kernel driver in use: pcieport
00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Internal PCIe GPP Bridge 0 to Bus B
 Kernel driver in use: pcieport
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 59)
 Subsystem: ASUSTeK Computer Inc. FCH SMBus Controller
 Kernel driver in use: piix4_smbus
 Kernel modules: i2c_piix4, sp5100_tco
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 51)
 Subsystem: ASUSTeK Computer Inc. FCH LPC Bridge
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 0
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 1
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 2
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 3
 Kernel driver in use: k10temp
 Kernel modules: k10temp
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 4
00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 5
00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 6
00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 7
01:00.0 USB controller: Advanced Micro Devices, Inc. [AMD] Device 43d0 (rev 01)
 Subsystem: ASMedia Technology Inc. Device 1142
 Kernel driver in use: xhci_hcd
01:00.1 SATA controller: Advanced Micro Devices, Inc. [AMD] Device 43c8 (rev 01)
 Subsy...

[Daniel van Vugt (vanvugt)]

Also affects 'gnome-shell' since that is the package which provides the login/lock screen GUI.

[porl (sheean)]

I also have this issue (though I notice it is tagged with [radeon] and I have nvidia). I am not positive but I believe it started when I did the in-place upgrade to 18.10 from 18.04. SDDM does not have the same issue so it appears to be GDM specific.

Output from lspci -k for reference as requested of the original poster above:

#### lspci -k ####

00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Host Bridge/DRAM Registers (rev 07)
 Subsystem: Dell XPS 15 9550
 Kernel driver in use: skl_uncore
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor PCIe Controller (x16) (rev 07)
 Kernel driver in use: pcieport
00:02.0 VGA compatible controller: Intel Corporation HD Graphics 530 (rev 06)
 Subsystem: Dell XPS 15 9550
 Kernel driver in use: i915
 Kernel modules: i915
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 07)
 Subsystem: Dell XPS 15 9550
 Kernel driver in use: proc_thermal
 Kernel modules: processor_thermal_device
00:14.0 USB controller: Intel Corporation 100 Series/C230 Series Chipset Family USB 3.0 xHCI Controller (rev 31)
 Subsystem: Dell XPS 15 9550
 Kernel driver in use: xhci_hcd
00:14.2 Signal processing controller: Intel Corporation 100 Series/C230 Series Chipset Family Thermal Subsystem (rev 31)
 Subsystem: Dell XPS 15 9550
 Kernel driver in use: intel_pch_thermal
 Kernel modules: intel_pch_thermal
00:15.0 Signal processing controller: Intel Corporation 100 Series/C230 Series Chipset Family Serial IO I2C Controller #0 (rev 31)
 Subsystem: Dell XPS 15 9550
 Kernel driver in use: intel-lpss
 Kernel modules: intel_lpss_pci
00:15.1 Signal processing controller: Intel Corporation 100 Series/C230 Series Chipset Family Serial IO I2C Controller #1 (rev 31)
 Subsystem: Dell XPS 15 9550
 Kernel driver in use: intel-lpss
 Kernel modules: intel_lpss_pci
00:16.0 Communication controller: Intel Corporation 100 Series/C230 Series Chipset Family MEI Controller #1 (rev 31)
 Subsystem: Dell XPS 15 9550
 Kernel driver in use: mei_me
 Kernel modules: mei_me
00:17.0 SATA controller: Intel Corporation HM170/QM170 Chipset SATA Controller [AHCI Mode] (rev 31)
 Subsystem: Dell XPS 15 9550
 Kernel driver in use: ahci
 Kernel modules: ahci
00:1c.0 PCI bridge: Intel Corporation 100 Series/C230 Series Chipset Family PCI Express Root Port #1 (rev f1)
 Kernel driver in use: pcieport
00:1c.1 PCI bridge: Intel Corporation 100 Series/C230 Series Chipset Family PCI Express Root Port #2 (rev f1)
 Kernel driver in use: pcieport
00:1d.0 PCI bridge: Intel Corporation 100 Series/C230 Series Chipset Family PCI Express Root Port #9 (rev f1)
 Kernel driver in use: pcieport
00:1d.4 PCI bridge: Intel Corporation 100 Series/C230 Series Chipset Family PCI Express Root Port #13 (rev f1)
 Kernel driver in use: pcieport
00:1d.6 PCI bridge: Intel Corporation 100 Series/C230 Series Chipset Family PCI Express Root Port #15 (rev f1)
 Kernel driver in use: pcieport
00:1f.0 ISA bridge: Intel Corporation HM170 Chipset LPC/eSPI Controller (rev 31)
 Subsystem: Dell XPS 15 9550
00:1f.2 Memory controller: Intel Corporation 100 Series/C2...

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.