double unlock required to unlock the screen

Bug #1800475 reported by Jean-Baptiste Lallement
44
This bug affects 7 people
Affects Status Importance Assigned to Milestone
gdm3 (Ubuntu)
Won't Fix
Undecided
Unassigned
gnome-shell (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

I have to unlock the screen twice to unlock the screen.
On 1rst attempt I have a completely aubergine screen without any widget at all (no label, password field, buttons, ...)
Then I have to lock the screen and unlock it again to display the usual screen and be able to log in.

ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: gdm3 3.30.1-1ubuntu5
ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12
Uname: Linux 4.18.0-10-generic x86_64
ApportVersion: 2.20.10-0ubuntu13
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Oct 29 14:49:17 2018
InstallationDate: Installed on 2014-07-15 (1567 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140520)
SourcePackage: gdm3
UpgradeStatus: Upgraded to cosmic on 2018-03-24 (218 days ago)

Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :
Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

journal from this session

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Sounds like it could be related to bug 1799293.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gdm3 (Ubuntu):
status: New → Confirmed
Revision history for this message
Helio Neto (remiariro) wrote :

Related and possible duplicates: #1809536, #1807265, #1799293

tags: added: unlock
Changed in gnome-shell (Ubuntu):
status: New → Confirmed
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 18.10 (cosmic) reached end-of-life on July 18, 2019.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.

Changed in gdm3 (Ubuntu):
status: Confirmed → Won't Fix
Changed in gnome-shell (Ubuntu):
status: Confirmed → Won't Fix
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