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a60fb26
(Get the code!)
If it were a physical key stuck issue, the login screen would be attempting login much faster (there is a key repeat frequency for held down keys).
I did confirm by "smushing" the keys.
Also, if the user goes to a non-graphical PTY terminal, there are NO symptoms of "stuck keys".
So it's definitely not a hardware/keyboard problem.
--
However, as suggested, it _could_ be a soft-issue within GDM3. Next time the situation occurs, is there any other debug information to gather other than "try to tap some keys"?