Comment 9 for bug 1189229

Revision history for this message
Robert Bruce Park (robru) wrote : Re: friends-dispatcher (Empathy) crashes almost always, usually after screen lock due to inactivity, when I unlock screen I have the "Sorry, Ubuntu 13.04 has experienced an internal error"

Ok, please take the following steps:

Delete the file ~/.cache/friends/friends.log (it will have a lot of old, irrelevant info in it right now).

Enable debugging info. Open a terminal (Ctrl+Alt+T) and enter this command:

    gsettings set com.canonical.friends debug true

Then reproduce the error.

Now find the new ~/.cache/friends/friends.log file and attach it to this bug report. This file may contain your social networking usernames, so you may want to censor those out for privacy reasons, but other than that, there will not be any passwords or other personal information in there.