Comment 4 for bug 76137

I renamed .mozilla to .mozilla.old and tried again. All my bookmarks etc
were lost as expected.

The problem still occurred.
Trying to add missing debug symbols gives:

anne@rattle:~$ apport-retrace -d
/var/crash/_usr_lib_firefox_firefox-bin.1001.crash
Traceback (most recent call last):
  File "/usr/bin/apport-retrace", line 189, in ?
    debug_dir = prepare_debugdir(report, options.cache_dir)
  File "/usr/bin/apport-retrace", line 147, in prepare_debugdir
    needed_deps.add((pkg, dependency_versions[pkg]))
KeyError
anne@rattle:~$ echo $?
1

I'm running ubuntu edgy-eft all up to date.

I got a backtrace attached though. Maybe it's time-sensitive? It was
harder to trigger running under gdb. Hope it helps.

Anne

Alex Latchford wrote:
> Hello annelid,
>
> Could I ask you to try a new profile? (Instructions can be found on how
> to do this on the link below), this will set your installation to use a
> blank profile, free of extensions etc. This will help us eliminate that.
>
> If that fails to rectify the problem could I ask you to try to obtain a backtrace report? Instructions on how to do this are located here:
> https://wiki.ubuntu.com/DebuggingFirefox
> This will enable us to find the root cause of the problem so it can be fixed ASAP.
>
> Thanks again, Alex.
>
>