package firefox (not installed) failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 10

[Paul Kroitor]

I used QuickCreate in Windows 11 Hyper-V to create a basic 22.04 system (22.04.3 LTS).
- No special options selected.
- Install worked as expected.
- The error in summary occurred during the large software update automatically triggered right after first login.

However, the system (including Firefox) is still up and apparently running fine. Will try to manually update Firefox.

NB: there was a major update to the Windows 11 host yesterday.

ProblemType: Package
DistroRelease: Ubuntu 22.04
ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30
Uname: Linux 5.15.0-27-generic x86_64
ApportVersion: 2.20.11-0ubuntu82
Architecture: amd64
CasperMD5CheckResult: unknown
Date: Mon Oct 30 10:42:57 2023
ErrorMessage: new firefox package pre-installation script subprocess returned error exit status 10
Python3Details: /usr/bin/python3.10, Python 3.10.12, python3-minimal, 3.10.6-1~22.04
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions:
 dpkg 1.21.1ubuntu2.2
 apt 2.4.10
Snap: firefox 100.0-2 ()
Snap.Changes: no changes found
Title: package firefox (not installed) failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 10
UpgradeStatus: No upgrade log present (probably fresh install)

[Paul Kroitor (evenmoreconfused)]

Follow-up report: manually running apt-get update firefox completes successfully (adding 1 package, upgrading 237, removing 0, not upgrading 10).

[Paul Kroitor (evenmoreconfused)]

Correction: apt-get upgrade firefox (not update)