Comment 1 for bug 1767174

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu since that time. Your problem may have been fixed with some of the updates.

It would help us a lot if you could test on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running only once in a terminal:

apport-collect 1767174

and add any additional information that you think relevant. Alternatively, please confirm that this is no longer a problem and that we can close the report. If we do not hear from you the bug report will close itself in approximately two months time.

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Sometimes it is better to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at http://askubuntu.com or https://ubuntuforums.org. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs.

Thank you again for helping make Ubuntu better.