firefox quantum not loading
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
firefox (Ubuntu) |
Incomplete
|
Undecided
|
Unassigned |
Bug Description
All I know is the firefox quantum will not not load as I get taken to file manager and have no clue what any of it means or how to use any of it.
ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: firefox 54.0+build3-
ProcVersionSign
Uname: Linux 4.8.0-59-generic x86_64
AddonCompatChec
ApportVersion: 2.20.3-0ubuntu8.7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
BuildID: 20170612122018
Channel: Unavailable
CurrentDesktop: Unity
Date: Sat Dec 16 15:22:10 2017
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExt
InstallationDate: Installed on 2016-11-18 (392 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
IpRoute:
default via 192.168.0.1 dev enp0s20u5u2 proto static metric 100
169.254.0.0/16 dev enp0s20u5u2 scope link metric 1000
192.168.0.0/24 dev enp0s20u5u2 proto kernel scope link src 192.168.0.178 metric 100
IwConfig:
enp3s0 no wireless extensions.
lo no wireless extensions.
enp0s20u5u2 no wireless extensions.
Locales: extensions.sqlite corrupt or missing
PrefSources: prefs.js
ProcEnviron:
LANGUAGE=en_GB:en
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_GB.UTF-8
SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=
RfKill:
0: hci0: Bluetooth
Soft blocked: yes
Hard blocked: no
RunningIncompat
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: Upgraded to yakkety on 2017-04-18 (242 days ago)
dmi.bios.date: 05/19/2016
dmi.bios.vendor: Insyde
dmi.bios.version: F.09
dmi.board.
dmi.board.name: 81F1
dmi.board.vendor: HP
dmi.board.version: 64.29
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.
dmi.modalias: dmi:bvnInsyde:
dmi.product.name: HP Notebook
dmi.product.
dmi.sys.vendor: HP
Thank you for reporting this bug to Ubuntu. The 16.10 release reached EOL (end of line) on 20th July 2017, over five months ago. Please refer to this document for currently supported Ubuntu releases: https:/ /wiki.ubuntu. com/Releases.
Please use only supported releases of Ubuntu when reporting bugs.
Firefox 57 is currently available from the repositories of all currently supported Ubuntu releases.
Please upgrade to or install a supported release. If you are still having problems with Firefox 57 then please let us know.