Comment 9 for bug 127960

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Alexander Sack (asac) wrote : Re: [Bug 127960] Re: Unresponsive script dialog usability problems

On Wed, Jul 25, 2007 at 04:26:49PM -0000, Alexander Konovalenko wrote:
>
> I see. I absolutely agree that it should be obvious for the user that
> faces a run-away script that she should click Stop. Leaving the Stop
> button the default one, which it is now, can help.
>
> For me, stop is never supposed to be green, whether it is "bad" stop I'd
> like to avoid or a "good" stop I want to perform. Green means "go" in
> this context, and stop is just not go. Show me where is stop, and I'll
> then choose whether I want it or not, even if it's red.
>
> The best way to properly resolve this is to conduct a tiny usability
> study. Testing with five non-programmers would be enough, as Jakob
> Nielsen has shown, if you don't make some beginner's mistakes in the
> process. Even showing them just colored paper prototypes is usually much
> better than no user testing at all.
>
> If we can't think of some usable unambiguous icons for Stop and
> Continue, we are better off without either one. After all, the icons are
> supposed to make the text more obvious at a glance, not the opposite.
>
> And please don't forget about information loss issue on slower machines.
> I'm not sure how likely it is to occur with real web applications, but
> if it does, it will be really frustrating for the users. Really.
>

Thanks for your thoughts, but its more suitable to discuss this
upstream, as its a general feature that is not ubuntu specific. Read
http://forums.mozillazine.org/viewtopic.php?t=555691 for info on how
to lobby for a feature upstream.

Thanks for your contributions,

 - Alexander