Comment 19 for bug 117260

Just noting I had this scenario actually occur today.

Phone call from my not so technically savvy mother, who understands the basic (don't run attachments, say yes if windows of firefox asks to upgrade) confused.

her: "I'm trying to upgrade Firefox, and it has an option thing here with 'open with' sort of faded out, and 'Save to Disk' which looks like it is selected, and 'always do this action' sort of faded out"

me: "Yes, because it's a program, you have to save it first before you run it"

her: "So what do I do?"

me: "It's already select as Save to Disk, so click OK"

her: "But I don't have disks... sigh... so I have to go and buy some disks now"

me: "No no, it doesn't mean floppy disks"

her: "No, doesn't it mean disks... like a CD"

me: "Oh, no. It means the disk inside the computer"

her: "What disk inside the computer"

me: "It just means save to the computer, to the desktop"

her: "sigh... well why doesn't it just say that?"

and from there I walked her through the rest of saving and running the update.

It seems quite clear to me that "Disk" is quite unclear to non-technical people.

They know floppy disks and CD disks and maybe even DVD disks, but their computer is the box on the ground, or the box on the table, it doesn't look anything like a disk.

"Save to the computer" or even (in the special cases on Windows or Mac where the location to save to is something special) "Save to My Desktop" would seem much more sensible and make it easier to understand.