© 2004
Canonical Ltd.
•
Terms of use
•
Data privacy
•
Contact Launchpad Support
•
Blog
•
Careers
•
System status
•
73416ba
(Get the code!)
(In reply to :Gijs (he/him) from comment #201)
> We are actively working on a fix, but as several comments here have already pointed out, it isn't trivial and will come with some side-effects to 20-odd year old ways that Firefox has done downloads. The root cause of this issue is outlined in comment #22: avoiding dataloss when applications don't provide the user with control over the resulting file, while the file is stored ephemerally (ie in the temp folder) and gets deleted later. We'll update this bug when we're confident about those changes making their way to release.
You mention 'we are actively working on a fix' but to anyone following this bug and at this moment and there are going to be an increase in Thunderbird users, we notice this bug is marked as 'New' and it looks like no one has been assigned to fix it and there is nothing about when a fix is expected as a target.
This implies no developer is working on it at this moment and there is no action - whether that is true or not is not the point. That is what is perceived by the lack of documentation.
This bug is also where users get information on progress, but are seeing nothing and after 13 years you cannot blame users for wondering what is going on and why this bug still exists.
If someone is already working on this, it would be helpful to communicate this and let people know this bug did have someone assigned to work on it and what version the planned fix will be expected for release.
There have been comments suggesting no one should ask for a 'please fix' as it may stop developers working on it, but outsider users are being polite in trying to explain how important this bug is when it comes to work throughput for individuals and businesses alike.
I would be appalled if developers were actually choosing to deliberately not work on a bug just because there has been so many desperate users wondering why something as important as this bug appears to still be new and no one assigned etc.
This issue is a real problem in Thunderbird where opening of a variety of email attachments is extremely common.
Emails by their nature are a means of conveying and communicating documention in various formats.
This bug has also started to see more recent reports since TB version 91*.
This is a polite request for information and update.