| 2012-08-10 13:17:46 |
Stuart Langridge |
bug |
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added bug |
| 2012-08-10 21:49:33 |
Launchpad Janitor |
firefox (Ubuntu): status |
New |
Confirmed |
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| 2012-08-11 06:41:49 |
Chris Coulson |
firefox (Ubuntu): importance |
Undecided |
Critical |
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| 2012-08-11 06:41:49 |
Chris Coulson |
firefox (Ubuntu): status |
Confirmed |
Triaged |
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| 2012-08-11 06:41:49 |
Chris Coulson |
firefox (Ubuntu): assignee |
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Chris Coulson (chrisccoulson) |
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| 2012-08-11 06:42:00 |
Chris Coulson |
nominated for series |
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Ubuntu Quantal |
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| 2012-08-11 06:42:00 |
Chris Coulson |
bug task added |
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firefox (Ubuntu Quantal) |
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| 2012-08-11 17:13:42 |
deezer |
bug |
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added subscriber deezer |
| 2012-08-13 09:03:38 |
Chris Coulson |
firefox (Ubuntu Quantal): status |
Triaged |
In Progress |
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| 2012-08-13 15:38:27 |
Launchpad Janitor |
branch linked |
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lp:globalmenu-extension |
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| 2012-08-14 09:06:22 |
Chris Coulson |
bug watch added |
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http://code.google.com/p/fbug/issues/detail?id=5809 |
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| 2012-08-14 09:06:22 |
Chris Coulson |
bug task added |
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firebug |
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| 2012-08-14 11:29:15 |
Launchpad Janitor |
branch linked |
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lp:globalmenu-extension/3.2 |
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| 2012-08-14 12:19:30 |
Launchpad Janitor |
branch linked |
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lp:firefox |
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| 2012-08-14 12:36:45 |
Launchpad Janitor |
branch linked |
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lp:firefox/aurora |
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| 2012-08-14 13:10:47 |
Launchpad Janitor |
firefox (Ubuntu Quantal): status |
In Progress |
Fix Released |
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| 2012-08-14 13:18:58 |
Launchpad Janitor |
branch linked |
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lp:~mozillateam/firefox/firefox-beta.precise |
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| 2012-08-14 13:20:16 |
Launchpad Janitor |
branch linked |
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lp:~mozillateam/firefox/firefox-beta.oneiric |
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| 2012-08-14 15:06:47 |
Launchpad Janitor |
branch linked |
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lp:ubuntu/firefox |
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| 2012-08-14 15:49:58 |
Chris Coulson |
nominated for series |
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Ubuntu Natty |
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| 2012-08-14 15:49:58 |
Chris Coulson |
bug task added |
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firefox (Ubuntu Natty) |
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| 2012-08-14 15:49:58 |
Chris Coulson |
nominated for series |
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Ubuntu Oneiric |
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| 2012-08-14 15:49:58 |
Chris Coulson |
bug task added |
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firefox (Ubuntu Oneiric) |
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| 2012-08-14 15:49:58 |
Chris Coulson |
nominated for series |
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Ubuntu Precise |
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| 2012-08-14 15:49:58 |
Chris Coulson |
bug task added |
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firefox (Ubuntu Precise) |
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| 2012-08-14 15:50:15 |
Chris Coulson |
firefox (Ubuntu Oneiric): importance |
Undecided |
Critical |
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| 2012-08-14 15:50:18 |
Chris Coulson |
firefox (Ubuntu Precise): importance |
Undecided |
Critical |
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| 2012-08-14 15:50:22 |
Chris Coulson |
firefox (Ubuntu Natty): importance |
Undecided |
Critical |
|
| 2012-08-15 10:16:09 |
Chris Coulson |
description |
When switching apps (with alt-tab, or clicking the Launcher) *to* Firefox, Firefox crashes.
This does not occur for a while after reboot. However, once the first crash has happened, a restarted Firefox will reliably continue to crash every time it is switched *to*. So, starting Firefox works; restoring the previous session works; navigating around, choosing different tabs, adding new tabs works. Switching away from Firefox works. However, switching back to Firefox causes it to crash every time.
A reboot cures the problem (until it starts again).
Crash report sent to Mozilla (about a zillion times) and should be therefore attached to this bug by apport, but if not: https://crash-stats.mozilla.com/report/index/bp-dbbaef36-287e-4e2b-85bd-4ef8e2120810
Disabling Firebug seems to have cured the problem.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: firefox 15.0~b2+build1-0ubuntu0.12.04.1~mfn1
ProcVersionSignature: Ubuntu 3.2.0-27.43-generic 3.2.21
Uname: Linux 3.2.0-27-generic x86_64
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu12
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: aquarius 2505 F.... pulseaudio
BuildID: 20120726160848
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xf7e00000 irq 49'
Mixer name : 'Intel CougarPoint HDMI'
Components : 'HDA:14f1506e,17aa5003,00100000 HDA:80862805,17aa5003,00100000'
Controls : 25
Simple ctrls : 12
Channel: Unavailable
CheckboxSubmission: 4d186c1dd89d3ba4cb89f5ee55713686
CheckboxSystem: bb422ca46d02494cdbc459927a98bc2f
Date: Fri Aug 10 14:13:22 2012
ForcedLayersAccel: False
IfupdownConfig:
auto lo
iface lo inet loopback
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20111211)
IpRoute:
default via 192.168.1.1 dev wlan0 proto static
10.0.3.0/24 dev lxcbr0 proto kernel scope link src 10.0.3.1
169.254.0.0/16 dev wlan0 scope link metric 1000
192.168.1.0/24 dev wlan0 proto kernel scope link src 192.168.1.153 metric 2
192.168.122.0/24 dev virbr0 proto kernel scope link src 192.168.122.1
MostRecentCrashID: bp-dbbaef36-287e-4e2b-85bd-4ef8e2120810
PrefErrors: Unexpected character 'g' before close parenthesis @ [Profile]/extensions/{e4a8a97b-f2ed-450b-b12d-ee082ba24781}/defaults/preferences/greasemonkey.js:4
PrefSources: prefs.js
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm
PATH=(custom, user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=15.0/20120726160848 (In use)
RelatedPackageVersions:
google-talkplugin 3.2.4.0-1
rhythmbox-mozilla 2.96-0ubuntu4.1
totem-mozilla 3.0.1-0ubuntu21
RunningIncompatibleAddons: False
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/21/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 56CN38WW
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: U300s
dmi.board.vendor: LENOVO
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo IdeaPad U300s
dmi.modalias: dmi:bvnLENOVO:bvr56CN38WW:bd11/21/2011:svnLENOVO:pn1080:pvrLenovoIdeaPadU300s:rvnLENOVO:rnU300s:rvr1.0:cvnLENOVO:ct10:cvrLenovoIdeaPadU300s:
dmi.product.name: 1080
dmi.product.version: Lenovo IdeaPad U300s
dmi.sys.vendor: LENOVO |
When switching apps (with alt-tab, or clicking the Launcher) *to* Firefox, Firefox crashes.
This does not occur for a while after reboot. However, once the first crash has happened, a restarted Firefox will reliably continue to crash every time it is switched *to*. So, starting Firefox works; restoring the previous session works; navigating around, choosing different tabs, adding new tabs works. Switching away from Firefox works. However, switching back to Firefox causes it to crash every time.
A reboot cures the problem (until it starts again).
Crash report sent to Mozilla (about a zillion times) and should be therefore attached to this bug by apport, but if not: https://crash-stats.mozilla.com/report/index/bp-dbbaef36-287e-4e2b-85bd-4ef8e2120810
Disabling Firebug seems to have cured the problem.
[SRU justification]
Looking through Mozilla's crash database, we're currently responsible for about 1500 crash reports per week (taking in to account the different variations of this trace), second only to Flash
See some comments from our very unhappy users -
https://crash-stats.mozilla.com/report/index/03c68f08-14ed-42ab-bb12-db4212120811 :
"browser keeps crashing as soon as i run it. cant do anything"
https://crash-stats.mozilla.com/report/index/fc95cd37-cdc9-458b-b373-d6a2d2120815 :
"Firefox keeps crashing everytime I open it, unless I open in safe mode."
https://crash-stats.mozilla.com/report/index/010be177-7e91-446d-b823-845442120813 :
"Just starting gives me a crash"
https://crash-stats.mozilla.com/report/index/3b04c9ab-0884-4205-a301-ca4132120811 : "Again I just start Firefox and it does not stay for one second, before he kill himself..."
https://crash-stats.mozilla.com/report/index/c8ee0432-befe-427e-bdad-c67b62120811 :
"This happened at startup. The firefox window didn't ever appear yet."
https://crash-stats.mozilla.com/report/index/8d608496-2b03-48c8-822e-1b5762120808 :
"I think it is problem with any extension and the fucking menu of Ubuntu."
https://crash-stats.mozilla.com/report/index/febca548-7260-4ded-a5ee-7ba172120810 :
"I just started this crap browser..."
https://crash-stats.mozilla.com/report/index/50ff5801-0660-4172-bd96-5d8542120810 :
"Fucking cock, firefox sucks as usual."
https://crash-stats.mozilla.com/report/index/feb0791f-98e9-484c-a74b-074a32120810 :
"It's like an endless loop of shit.
https://crash-stats.mozilla.com/report/index/7eaf6c36-1479-44cf-8b1c-7924a2120810 :
"now it's enaugh!! fuck firefox - i take google chrome "
https://crash-stats.mozilla.com/report/index/bf6a81cc-ca2b-4399-9fdf-5cae82120812 :
"it's now not opening."
[Test case]
- Update Firefox, perform whatever steps were necessary to trigger the crash before (this could be opening the HUD, opening the menus, switching focus to Firefox or just starting it - this really depends on which way the wind is blowing) and verify it doesn't crash
[Regression Potential]
- None, it's just a null pointer check and another small change to ensure that menus are disposed of fully to avoid leaving duplicated (and orphaned) entries in the Firebug menu
ProblemType: BugDistroRelease: Ubuntu 12.04
Package: firefox 15.0~b2+build1-0ubuntu0.12.04.1~mfn1
ProcVersionSignature: Ubuntu 3.2.0-27.43-generic 3.2.21
Uname: Linux 3.2.0-27-generic x86_64
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu12
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: aquarius 2505 F.... pulseaudio
BuildID: 20120726160848
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xf7e00000 irq 49'
Mixer name : 'Intel CougarPoint HDMI'
Components : 'HDA:14f1506e,17aa5003,00100000 HDA:80862805,17aa5003,00100000'
Controls : 25
Simple ctrls : 12
Channel: Unavailable
CheckboxSubmission: 4d186c1dd89d3ba4cb89f5ee55713686
CheckboxSystem: bb422ca46d02494cdbc459927a98bc2f
Date: Fri Aug 10 14:13:22 2012
ForcedLayersAccel: False
IfupdownConfig:
auto lo
iface lo inet loopback
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20111211)
IpRoute:
default via 192.168.1.1 dev wlan0 proto static
10.0.3.0/24 dev lxcbr0 proto kernel scope link src 10.0.3.1
169.254.0.0/16 dev wlan0 scope link metric 1000
192.168.1.0/24 dev wlan0 proto kernel scope link src 192.168.1.153 metric 2
192.168.122.0/24 dev virbr0 proto kernel scope link src 192.168.122.1
MostRecentCrashID: bp-dbbaef36-287e-4e2b-85bd-4ef8e2120810
PrefErrors: Unexpected character 'g' before close parenthesis @ [Profile]/extensions/{e4a8a97b-f2ed-450b-b12d-ee082ba24781}/defaults/preferences/greasemonkey.js:4
PrefSources: prefs.js
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm
PATH=(custom, user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=15.0/20120726160848 (In use)
RelatedPackageVersions:
google-talkplugin 3.2.4.0-1
rhythmbox-mozilla 2.96-0ubuntu4.1
totem-mozilla 3.0.1-0ubuntu21
RunningIncompatibleAddons: FalseSourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/21/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 56CN38WW
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: U300s
dmi.board.vendor: LENOVO
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo IdeaPad U300s
dmi.modalias: dmi:bvnLENOVO:bvr56CN38WW:bd11/21/2011:svnLENOVO:pn1080:pvrLenovoIdeaPadU300s:rvnLENOVO:rnU300s:rvr1.0:cvnLENOVO:ct10:cvrLenovoIdeaPadU300s:
dmi.product.name: 1080
dmi.product.version: Lenovo IdeaPad U300s
dmi.sys.vendor: LENOVO |
|
| 2012-08-15 15:33:14 |
Launchpad Janitor |
firefox (Ubuntu Natty): status |
New |
Confirmed |
|
| 2012-08-15 15:33:14 |
Launchpad Janitor |
firefox (Ubuntu Oneiric): status |
New |
Confirmed |
|
| 2012-08-15 15:33:14 |
Launchpad Janitor |
firefox (Ubuntu Precise): status |
New |
Confirmed |
|
| 2012-08-15 16:52:28 |
Steve Langasek |
firefox (Ubuntu Precise): status |
Confirmed |
Fix Committed |
|
| 2012-08-15 16:52:31 |
Steve Langasek |
bug |
|
|
added subscriber Ubuntu Stable Release Updates Team |
| 2012-08-15 16:52:37 |
Steve Langasek |
bug |
|
|
added subscriber SRU Verification |
| 2012-08-15 16:52:44 |
Steve Langasek |
tags |
amd64 apport-bug precise running-unity |
amd64 apport-bug precise running-unity verification-needed |
|
| 2012-08-15 17:04:36 |
Steve Langasek |
firefox (Ubuntu Oneiric): status |
Confirmed |
Fix Committed |
|
| 2012-08-15 17:06:24 |
Steve Langasek |
firefox (Ubuntu Natty): status |
Confirmed |
Fix Committed |
|
| 2012-08-15 18:30:06 |
Launchpad Janitor |
branch linked |
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lp:ubuntu/natty-proposed/firefox |
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| 2012-08-15 18:30:10 |
Launchpad Janitor |
branch linked |
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lp:ubuntu/precise-proposed/firefox |
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| 2012-08-16 16:18:35 |
Jean-Baptiste Lallement |
tags |
amd64 apport-bug precise running-unity verification-needed |
amd64 apport-bug precise running-unity verification-done-precise verification-needed |
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| 2012-08-20 10:48:30 |
Launchpad Janitor |
branch linked |
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lp:firefox/beta |
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| 2012-08-20 14:13:51 |
Launchpad Janitor |
branch linked |
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lp:~mozillateam/firefox/firefox-beta.natty |
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| 2012-08-24 21:48:38 |
Launchpad Janitor |
branch linked |
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lp:firefox/stable |
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| 2012-08-25 19:36:24 |
Launchpad Janitor |
branch linked |
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lp:~mozillateam/firefox/firefox.oneiric |
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| 2012-08-25 19:36:34 |
Launchpad Janitor |
branch linked |
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lp:~mozillateam/firefox/firefox.precise |
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| 2012-08-25 19:41:54 |
Launchpad Janitor |
branch linked |
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lp:~mozillateam/firefox/firefox.natty |
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| 2012-08-29 04:37:09 |
Launchpad Janitor |
firefox (Ubuntu Oneiric): status |
Fix Committed |
Fix Released |
|
| 2012-08-29 04:40:33 |
Launchpad Janitor |
firefox (Ubuntu Precise): status |
Fix Committed |
Fix Released |
|
| 2012-08-29 04:45:54 |
Launchpad Janitor |
firefox (Ubuntu Natty): status |
Fix Committed |
Fix Released |
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| 2012-08-29 09:22:40 |
Launchpad Janitor |
branch linked |
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lp:ubuntu/natty-security/firefox |
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| 2012-08-29 09:24:42 |
Launchpad Janitor |
branch linked |
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lp:ubuntu/oneiric-security/firefox |
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| 2012-08-29 09:28:33 |
Launchpad Janitor |
branch linked |
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lp:ubuntu/precise-security/firefox |
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| 2012-09-27 12:18:23 |
Launchpad Janitor |
branch linked |
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lp:thunderbird/beta |
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| 2012-09-27 12:19:13 |
Launchpad Janitor |
branch linked |
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lp:~mozillateam/thunderbird/thunderbird-beta.precise |
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| 2012-09-27 12:19:41 |
Launchpad Janitor |
branch linked |
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lp:~mozillateam/thunderbird/thunderbird-beta.oneiric |
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| 2012-09-27 12:20:05 |
Launchpad Janitor |
branch linked |
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lp:~mozillateam/thunderbird/thunderbird-beta.natty |
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| 2012-10-03 14:13:13 |
Launchpad Janitor |
branch linked |
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lp:thunderbird/stable |
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| 2012-10-05 20:23:02 |
Launchpad Janitor |
branch linked |
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lp:~mozillateam/thunderbird/thunderbird.precise |
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| 2012-10-05 20:25:41 |
Launchpad Janitor |
branch linked |
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lp:~mozillateam/thunderbird/thunderbird.oneiric |
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| 2012-10-05 20:28:37 |
Launchpad Janitor |
branch linked |
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lp:~mozillateam/thunderbird/thunderbird.natty |
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