Comment 7 for bug 599504

As Micah said, Apport is a program that uploads a crash report and will help the devs pinpoint your problem. Without a proper crash report there isn't much a developer can do to fix your problem. So I strongly encourage you to read: https://wiki.ubuntu.com/Apport. It is pretty automated, but some people do have problems, so if you need assistance let Micah and I know and we'll be glad to help you. Thanks in advance!