Comment 4 for bug 380196

I don't understand Mr. Sack's answer. A normal user know nothing about alternatives, sure. But he knows that if he has "Firefox 3.0" and installs "Firefox 3.5", that icon named "Firefox" should start "Firefox 3.5", not "Firefox 3.0". This is how it works everywhere intuitiveness is the goal, starting by Windows. Why should Ubuntu be different? It's just common sense that the button that starts "Firefox", or the terminal command "firefox", or softwares that call a browser to open a link, should all start the latest installed version, not some other, much less not use the one that's running (as happened to me yesterday, when clicking a link in Pidgin started a Firefox 3.0 instance instead of adding a tab inside my opened Firefox 3.5.

It doesn't matter how Ubuntu solves this kind of unintuitiveness, if through alternatives or some other mean, but it should be solved nevertheless. Saying normal users don't know anything about alternatives is sidestepping the issue, not addressing it in any proper way.